Cloudron makes it easy to run web apps like WordPress, Nextcloud, GitLab on your server. Find out more or install now.


    Cloudron Forum

    • Register
    • Login
    • Search
    • Categories
    • Recent
    • Tags
    • Popular

    Can't connect to OnlyOffice through Nextcloud

    OnlyOffice
    3
    11
    453
    Loading More Posts
    • Oldest to Newest
    • Newest to Oldest
    • Most Votes
    Reply
    • Reply as topic
    Log in to reply
    This topic has been deleted. Only users with topic management privileges can see it.
    • DanTheMan
      DanTheMan last edited by DanTheMan

      Hi everybody,

      Hope someone can help me out with this.....
      I installed Nextcloud a while ago, something like 7/8 months, everything running smoothly even after the last update 😉

      Now i want to integrate OnlyOffice with Nextcloud, so i installed the OnlyOffice-app and changed the two strings from "changeme" to my own secret key(s), both the same key.

      If i want to integrate OnlyOffice through the correct app in Nextcloud, it gives me a "time-out error"
      Bewerkt error melding OnlyOffice in Nextcloud.JPG.png

      If i check the logs in OnlyOffice i do see a couple of error message's over there...
      error melding OnlyOffice.JPG

      I guess something wants to connect and getting a connection refushed. But it's to technical for me to solve this on my own 🤔

      Some help would be very much appreciated.

      jdaviescoates 1 Reply Last reply Reply Quote 0
      • jdaviescoates
        jdaviescoates @DanTheMan last edited by

        @dantheman have you installed the onlyoffice connector app within Nextcloud?

        https://apps.nextcloud.com/apps/onlyoffice

        You need to install that

        I use Cloudron with Gandi & Hetzner

        DanTheMan 1 Reply Last reply Reply Quote 0
        • DanTheMan
          DanTheMan @jdaviescoates last edited by

          @jdaviescoates
          i double checked it and i'm sure it's the "OnlyOffice connector app" within Nextcloud, that's installed.
          Must be something else and i think it's a problem in OnlyOffice.

          Can't i test OnlyOffice without Nextcloud? Maybe with another 3rd-party connector?

          jdaviescoates 1 Reply Last reply Reply Quote 0
          • jdaviescoates
            jdaviescoates @DanTheMan last edited by

            @dantheman Make sure you've got the https:// and the trailing slash / on your Onlyoffice url in the Nextcloud onlyoffice settings

            I use Cloudron with Gandi & Hetzner

            jdaviescoates DanTheMan 2 Replies Last reply Reply Quote 0
            • jdaviescoates
              jdaviescoates @jdaviescoates last edited by

              Also make sure Nextcloud, OnlyOffice apps and the Onlyoffice app within Nextcloud are all up to date.

              I use Cloudron with Gandi & Hetzner

              1 Reply Last reply Reply Quote 0
              • DanTheMan
                DanTheMan @jdaviescoates last edited by

                @jdaviescoates
                Thanks for the help.
                Actually i already tried to do all that.
                And everything is up to date...

                nebulon 1 Reply Last reply Reply Quote 0
                • nebulon
                  nebulon Staff @DanTheMan last edited by

                  @dantheman seems OnlyOffice for some reason cannot start the AMQP. Since the app is stateless anyways, can you try to simple reinstall it?

                  DanTheMan 1 Reply Last reply Reply Quote 0
                  • DanTheMan
                    DanTheMan @nebulon last edited by

                    @nebulon

                    I have tried it and kept an eye on the logs during the reinstallation.
                    Unfortunately i see the same error appear again... 😞

                    OnlyOffice error again.JPG

                    nebulon 1 Reply Last reply Reply Quote 0
                    • nebulon
                      nebulon Staff @DanTheMan last edited by

                      @dantheman ah ok, actually the last line from the logs indicates that RabbitMQ is only then starting up, can you share logs further down or check if rabbitmq starts up later?
                      Please note that RabbitMQ here is the AMQP provider, so since it is not yet running, the shown error and reconnection attempts are to be expected, but should eventually stop of course once it is up and running fully.

                      DanTheMan 1 Reply Last reply Reply Quote 1
                      • DanTheMan
                        DanTheMan @nebulon last edited by DanTheMan

                        @nebulon

                        I checked the logs further down and i think RabbitMQ is not starting up correctly....

                        OnlyOffice error again extend.JPG

                        Do you need the full logs via pm so you can take a better look on what's going on?

                        nebulon 1 Reply Last reply Reply Quote 1
                        • nebulon
                          nebulon Staff @DanTheMan last edited by

                          @dantheman not sure which process is crashing there, but most likely rabbitmq then. I cannot reproduce this on any Cloudron I've tried so far, so maybe if you want, you can enable remote SSH support for this Cloudron and then send a mail to support@cloudron.io with your dashboard domain, if you want us to take a direct look at this specific instance.

                          1 Reply Last reply Reply Quote 0
                          • First post
                            Last post
                          Powered by NodeBB