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  1. Cloudron Forum
  2. HedgeDoc
  3. HedgeDoc not responding

HedgeDoc not responding

Scheduled Pinned Locked Moved Solved HedgeDoc
postgresql
5 Posts 4 Posters 1.0k Views 4 Watching
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  • GrienauerG Offline
    GrienauerG Offline
    Grienauer
    wrote on last edited by girish
    #1

    The app is not working any more.
    Also a restart of the app or rollback to a backup does not help.

    Error message I see in the App Log:

    ERROR: remaining connection slots are reserved for non-replication superuser connections
    
    

    No changes btw on my side.
    Seems ok like a DB thingie?

    The log shows it tries:

    • Running db migrations
    • Sequelize CLI [Node: 12.16.2, CLI: 5.5.1, ORM: 5.22.3]
    • Parsed url postgres://XXX
    • getting the error from above.

    Other services still work.
    How can this just happen?

    Thx for some helping advice!

    Drupal CMS and Open Source Expert, Mautic Community lead Secretary

    nebulonN 1 Reply Last reply
    0
    • GrienauerG Grienauer

      The app is not working any more.
      Also a restart of the app or rollback to a backup does not help.

      Error message I see in the App Log:

      ERROR: remaining connection slots are reserved for non-replication superuser connections
      
      

      No changes btw on my side.
      Seems ok like a DB thingie?

      The log shows it tries:

      • Running db migrations
      • Sequelize CLI [Node: 12.16.2, CLI: 5.5.1, ORM: 5.22.3]
      • Parsed url postgres://XXX
      • getting the error from above.

      Other services still work.
      How can this just happen?

      Thx for some helping advice!

      nebulonN Offline
      nebulonN Offline
      nebulon
      Staff
      wrote on last edited by
      #2

      @grienauer this looks like the postgres addon ran out of connections in the pool. Maybe an app is occupying too many. To temporarily fix this, just restart the postgres service via the Cloudron dashboard.

      Is it possible that you had some frequently restarting app lately? We have seen this error more often now since last release, but I don't have a long-term fix yet.

      1 Reply Last reply
      0
      • girishG Offline
        girishG Offline
        girish
        Staff
        wrote on last edited by
        #3

        Services -> Postresql -> Restart should fix this but not sure about the root cause.

        GrienauerG 1 Reply Last reply
        0
        • girishG girish

          Services -> Postresql -> Restart should fix this but not sure about the root cause.

          GrienauerG Offline
          GrienauerG Offline
          Grienauer
          wrote on last edited by
          #4

          @girish works. issue can be set to fixed.
          Don't know why this happens. maybe needs some further research…

          Drupal CMS and Open Source Expert, Mautic Community lead Secretary

          luckowL 1 Reply Last reply
          0
          • GrienauerG Grienauer

            @girish works. issue can be set to fixed.
            Don't know why this happens. maybe needs some further research…

            luckowL Online
            luckowL Online
            luckow
            translator
            wrote on last edited by
            #5

            @grienauer You can set this thread to "solved" yourself.

            Pronouns: he/him | Primary language: German

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