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  3. Suddenly being asked to Confirm My Email Address??? Doesn't work

Suddenly being asked to Confirm My Email Address??? Doesn't work

Scheduled Pinned Locked Moved Vikunja
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    • scookeS Offline
      scookeS Offline
      scooke
      wrote on last edited by
      #1

      So I've been using Vikunja for awhile. Tonight I decided to try out the Teams. I logged out, and went to register a new user. But, the email confirmation never came.

      Suddenly, my regular user is being asked to "Confirm my email address", but the app is not sending any emails.

      Any ideas what happened?

      This is convulted, but when I was trying to confirm or reset, I mistyped the regular users email address, so now the problem is Cloudron tells me there is no way to send to that address. I actually did an UPDATE in the PostgreSQL db, but the changes didn't stick.

      Typing in the correct email address for the user in the Reset PAssword box gives me the same error in the logs.

      And the worst part is, I just spent about 8 hours making a really nice Task list, boards, tags, everything, and then this!

      Help!

      A life lived in fear is a life half-lived

      scookeS 1 Reply Last reply
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      • scookeS scooke

        So I've been using Vikunja for awhile. Tonight I decided to try out the Teams. I logged out, and went to register a new user. But, the email confirmation never came.

        Suddenly, my regular user is being asked to "Confirm my email address", but the app is not sending any emails.

        Any ideas what happened?

        This is convulted, but when I was trying to confirm or reset, I mistyped the regular users email address, so now the problem is Cloudron tells me there is no way to send to that address. I actually did an UPDATE in the PostgreSQL db, but the changes didn't stick.

        Typing in the correct email address for the user in the Reset PAssword box gives me the same error in the logs.

        And the worst part is, I just spent about 8 hours making a really nice Task list, boards, tags, everything, and then this!

        Help!

        scookeS Offline
        scookeS Offline
        scooke
        wrote on last edited by
        #2

        @scooke Ok, I figured out how to get back in but I still don't know why this change in my regular user's status happened.

        Thankfully Cloudron allows access to all kinds of background goodies. In this case, what was important is the PostgreSQL db. So, off to learn to some psql commands!

        I figured out I had to deal with two bits of info in two columns. The is_active column and the email_confirm_token.

        Using the following I could UPDATE the is_active from 'f' to 't':
        UPDATE users SET is_active='t' WHERE id='1';

        I thought this would be enough to get me in, but when the login page was still asking for the email confirmation, I looked in the db and realized that the email_confirm_token still had something. So, I checked the earlier confirmation email, which was
        https://myvikunja.install.com?userEmailConfirm=longstring, and replaced the longstring with the data still in the db column., and put that into the browser. Voila, I was then (re)confirmed, and could log in. Phew. I was really worried a good day's work was lost.

        But, WHY this reset on my user??

        A life lived in fear is a life half-lived

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        • girishG Offline
          girishG Offline
          girish
          Staff
          wrote on last edited by
          #3

          For future readers, adding a link to the upstream discussion here - https://community.vikunja.io/t/long-time-regular-main-user-being-asked-to-confirm-email-address/195/

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