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Cloudron Forum

Apps | Demo | Docs | Install

Gem installation problem.

Scheduled Pinned Locked Moved Solved Redmine
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  • N Offline
    N Offline
    Neluser
    wrote on last edited by
    #1

    Hello, there is a problem with installing Gem files in the redmine application.
    Plugins just don't find them.
    I already had a problem with the Agil plugin, but even after updating the plugin version (with official support, the situation has not changed).
    A "clean install" of redmine also didn't help.
    To dispel my doubts, I checked the instructions indicated in the documentation and also tried to install only "REDMINE CRM PLUGIN" (https://docs.cloudron.io/apps/redmine/) and as it turned out there also the gem files are not installed correctly and the application goes in reboot.

    999ce65c-4c92-4d54-ae4e-042a815a2be2-image.png

    fc4d4343-e711-412c-af08-bd7139e977b1-image.png

    84eab3b4-ba8f-4d0c-8b58-5396c146c3ab-image.png

    73873b62-aced-4ffc-9ddb-a919b93979ad-image.png

    e5b235a2-d802-4834-a24a-b8bf98c2fcae-image.png

    girishG 1 Reply Last reply
    0
  • girishG Offline
    girishG Offline
    girish Staff
    replied to Neluser on last edited by
    #2

    @neluser mm, I thought I had fixed this one already but clearly not. Let me try to reproduce this and get back.

    N 2 Replies Last reply
    1
  • N Offline
    N Offline
    Neluser
    replied to girish on last edited by
    #3

    @girish OK thanks.
    I was also able to reproduce this problem on my.demo.cloudron.io

    1 Reply Last reply
    0
  • jegillikin 0J Offline
    jegillikin 0J Offline
    jegillikin 0
    wrote on last edited by
    #4

    +1 for reproducing this problem in the wild.

    1 Reply Last reply
    0
  • N Offline
    N Offline
    Neluser
    replied to girish on last edited by
    #5

    @girish Hello, I saw that a new version of Redmine 4.2.2 (2021-08-01) has been released.
    Perhaps updating to the latest package will help fix the problem with the gems.

    girishG 1 Reply Last reply
    0
  • girishG Offline
    girishG Offline
    girish Staff
    replied to Neluser on last edited by
    #6

    @neluser I am working on the update. Should be out this week.

    N 2 Replies Last reply
    1
  • N Offline
    N Offline
    Neluser
    replied to girish on last edited by
    #7

    @girish Ok, Thanks!

    1 Reply Last reply
    0
  • N Offline
    N Offline
    Neluser
    replied to girish on last edited by
    #8

    @girish Hello, how is the update going? Is there an improvement in installing gems correctly?

    girishG 1 Reply Last reply
    0
  • girishG Offline
    girishG Offline
    girish Staff
    replied to Neluser on last edited by
    #9

    @neluser apologies, I haven't forgotten this. I will work on this tomorrow.

    N 1 Reply Last reply
    0
  • N Offline
    N Offline
    Neluser
    replied to girish on last edited by
    #10

    @girish Hello again, how are the redmine updates progressing?

    girishG 1 Reply Last reply
    0
  • girishG Offline
    girishG Offline
    girish Staff
    replied to Neluser on last edited by
    #11

    @neluser I have pushed out update to 4.2.2. But I don't think the redmine version upgrade will fix the gem installation problem. I made some progress today with trying to figure how to get gems to install out of the plugin directory that redmine can also use. I will continue the work tomorrow.

    N 1 Reply Last reply
    0
  • N Offline
    N Offline
    Neluser
    replied to girish on last edited by
    #12

    @girish Hello, unfortunately the update did not bring any improvements.
    If this information helps, then the latest version on which the gems worked properly is, "Package Version org.redmine.coudronapp@1.6.2 ".
    98e890ad-3162-4c69-a8fc-10685625810d-image.png

    I have suspicions. that the problem might be with the Ruby version.
    Because the latest working version of Redmine is installed with the Ruby version: "ruby 2.5.1". And the problems with gems started with the version: "ruby 2.7.0"

    girishG 1 Reply Last reply
    1
  • girishG Offline
    girishG Offline
    girish Staff
    replied to Neluser on last edited by
    #13

    @neluser thanks for the hint. Let me see if downgrading ruby will help, but it's a bit complicated because the default ruby on ubuntu 20 is ruby 2.7. Maybe I can try via rvm but I would rather not use older ruby if we can avoid it.

    N 1 Reply Last reply
    0
  • N Offline
    N Offline
    Neluser
    wrote on last edited by
    #14
    This post is deleted!
    1 Reply Last reply
    0
  • N Offline
    N Offline
    Neluser
    replied to girish on last edited by Neluser
    #15

    @girish Hello! Are there improvements in the bug fixes?
    The Redmine website states that Ruby 2.7 is not supported. Need to use Ruby 2.7.2 or higher.
    (Redmine 4.2 does not support Ruby 2.7.0 and 2.7.1. Use Ruby 2.7.2 or higher )
    https://www.redmine.org/projects/redmine/wiki/RedmineInstall#fn1

    c5f6ac72-22f8-457d-ae11-0a3d4c5bb565-image.png

    girishG 2 Replies Last reply
    0
  • girishG Offline
    girishG Offline
    girish Staff
    replied to Neluser on last edited by
    #16

    @neluser you are right, the current app docker is not correct and should be updated to use rvm to install a more recent ruby. Looks like ubuntu 20 has ruby 2.7.0 out of the box.

    root@6fb7aad07e35:/# ruby2.7 --version
    ruby 2.7.0p0 (2019-12-25 revision 647ee6f091) [x86_64-linux-gnu]
    

    I pushed the update to 4.2.3 already, I am updating it to use rvm now.

    1 Reply Last reply
    0
  • girishG Offline
    girishG Offline
    girish Staff
    wrote on last edited by
    #17

    Looks like https://www.brightbox.com/docs/ruby/ubuntu/#installation is easier

    1 Reply Last reply
    0
  • girishG Offline
    girishG Offline
    girish Staff
    replied to Neluser on last edited by
    #18

    @neluser I have fixed the ruby version issue now. On to the gem installation issue. I get the same error as you:

    root@e6152e31-acac-4353-a1c4-8ceab636eed8:/app/code# bundle exec rake redmine:plugins RAILS_ENV=production
    Could not find gem 'redmine_crm' in locally installed gems.
    Run `bundle install` to install missing gems.
    root@e6152e31-acac-4353-a1c4-8ceab636eed8:/app/code# bundle exec rake redmine:plugins NAME=redmine_contacts RAILS_ENV=production
    Could not find gem 'redmine_crm' in locally installed gems.
    Run `bundle install` to install missing gems.
    
    N 1 Reply Last reply
    0
  • N Offline
    N Offline
    Neluser
    replied to girish on last edited by
    #19

    @girish Hi, I also tried to change Ruby version via brightbox to 2.6. But after every reboot of the application, Ruby reverts to version 2.7.0.😕

    girishG 1 Reply Last reply
    0
  • girishG Offline
    girishG Offline
    girish Staff
    replied to Neluser on last edited by
    #20

    @neluser It's not a ruby version issue, it's to do with gem locations. I am still debugging why it can't find the gem anymore, because this used to work before.

    N 1 Reply Last reply
    0

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