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Cloudron Forum

Apps | Demo | Docs | Install
  1. Cloudron Forum
  2. Redmine
  3. Gem installation problem.

Gem installation problem.

Scheduled Pinned Locked Moved Solved Redmine
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  • N Offline
    N Offline
    Neluser
    wrote on last edited by
    #1

    Hello, there is a problem with installing Gem files in the redmine application.
    Plugins just don't find them.
    I already had a problem with the Agil plugin, but even after updating the plugin version (with official support, the situation has not changed).
    A "clean install" of redmine also didn't help.
    To dispel my doubts, I checked the instructions indicated in the documentation and also tried to install only "REDMINE CRM PLUGIN" (https://docs.cloudron.io/apps/redmine/) and as it turned out there also the gem files are not installed correctly and the application goes in reboot.

    999ce65c-4c92-4d54-ae4e-042a815a2be2-image.png

    fc4d4343-e711-412c-af08-bd7139e977b1-image.png

    84eab3b4-ba8f-4d0c-8b58-5396c146c3ab-image.png

    73873b62-aced-4ffc-9ddb-a919b93979ad-image.png

    e5b235a2-d802-4834-a24a-b8bf98c2fcae-image.png

    girishG 1 Reply Last reply
    0
    • N Neluser

      Hello, there is a problem with installing Gem files in the redmine application.
      Plugins just don't find them.
      I already had a problem with the Agil plugin, but even after updating the plugin version (with official support, the situation has not changed).
      A "clean install" of redmine also didn't help.
      To dispel my doubts, I checked the instructions indicated in the documentation and also tried to install only "REDMINE CRM PLUGIN" (https://docs.cloudron.io/apps/redmine/) and as it turned out there also the gem files are not installed correctly and the application goes in reboot.

      999ce65c-4c92-4d54-ae4e-042a815a2be2-image.png

      fc4d4343-e711-412c-af08-bd7139e977b1-image.png

      84eab3b4-ba8f-4d0c-8b58-5396c146c3ab-image.png

      73873b62-aced-4ffc-9ddb-a919b93979ad-image.png

      e5b235a2-d802-4834-a24a-b8bf98c2fcae-image.png

      girishG Do not disturb
      girishG Do not disturb
      girish
      Staff
      wrote on last edited by
      #2

      @neluser mm, I thought I had fixed this one already but clearly not. Let me try to reproduce this and get back.

      N 2 Replies Last reply
      1
      • girishG girish

        @neluser mm, I thought I had fixed this one already but clearly not. Let me try to reproduce this and get back.

        N Offline
        N Offline
        Neluser
        wrote on last edited by
        #3

        @girish OK thanks.
        I was also able to reproduce this problem on my.demo.cloudron.io

        1 Reply Last reply
        0
        • jegillikin 0J Offline
          jegillikin 0J Offline
          jegillikin 0
          wrote on last edited by
          #4

          +1 for reproducing this problem in the wild.

          1 Reply Last reply
          0
          • girishG girish

            @neluser mm, I thought I had fixed this one already but clearly not. Let me try to reproduce this and get back.

            N Offline
            N Offline
            Neluser
            wrote on last edited by
            #5

            @girish Hello, I saw that a new version of Redmine 4.2.2 (2021-08-01) has been released.
            Perhaps updating to the latest package will help fix the problem with the gems.

            girishG 1 Reply Last reply
            0
            • N Neluser

              @girish Hello, I saw that a new version of Redmine 4.2.2 (2021-08-01) has been released.
              Perhaps updating to the latest package will help fix the problem with the gems.

              girishG Do not disturb
              girishG Do not disturb
              girish
              Staff
              wrote on last edited by
              #6

              @neluser I am working on the update. Should be out this week.

              N 2 Replies Last reply
              1
              • girishG girish

                @neluser I am working on the update. Should be out this week.

                N Offline
                N Offline
                Neluser
                wrote on last edited by
                #7

                @girish Ok, Thanks!

                1 Reply Last reply
                0
                • girishG girish

                  @neluser I am working on the update. Should be out this week.

                  N Offline
                  N Offline
                  Neluser
                  wrote on last edited by
                  #8

                  @girish Hello, how is the update going? Is there an improvement in installing gems correctly?

                  girishG 1 Reply Last reply
                  0
                  • N Neluser

                    @girish Hello, how is the update going? Is there an improvement in installing gems correctly?

                    girishG Do not disturb
                    girishG Do not disturb
                    girish
                    Staff
                    wrote on last edited by
                    #9

                    @neluser apologies, I haven't forgotten this. I will work on this tomorrow.

                    N 1 Reply Last reply
                    0
                    • girishG girish

                      @neluser apologies, I haven't forgotten this. I will work on this tomorrow.

                      N Offline
                      N Offline
                      Neluser
                      wrote on last edited by
                      #10

                      @girish Hello again, how are the redmine updates progressing?

                      girishG 1 Reply Last reply
                      0
                      • N Neluser

                        @girish Hello again, how are the redmine updates progressing?

                        girishG Do not disturb
                        girishG Do not disturb
                        girish
                        Staff
                        wrote on last edited by
                        #11

                        @neluser I have pushed out update to 4.2.2. But I don't think the redmine version upgrade will fix the gem installation problem. I made some progress today with trying to figure how to get gems to install out of the plugin directory that redmine can also use. I will continue the work tomorrow.

                        N 1 Reply Last reply
                        0
                        • girishG girish

                          @neluser I have pushed out update to 4.2.2. But I don't think the redmine version upgrade will fix the gem installation problem. I made some progress today with trying to figure how to get gems to install out of the plugin directory that redmine can also use. I will continue the work tomorrow.

                          N Offline
                          N Offline
                          Neluser
                          wrote on last edited by
                          #12

                          @girish Hello, unfortunately the update did not bring any improvements.
                          If this information helps, then the latest version on which the gems worked properly is, "Package Version org.redmine.coudronapp@1.6.2 ".
                          98e890ad-3162-4c69-a8fc-10685625810d-image.png

                          I have suspicions. that the problem might be with the Ruby version.
                          Because the latest working version of Redmine is installed with the Ruby version: "ruby 2.5.1". And the problems with gems started with the version: "ruby 2.7.0"

                          girishG 1 Reply Last reply
                          1
                          • N Neluser

                            @girish Hello, unfortunately the update did not bring any improvements.
                            If this information helps, then the latest version on which the gems worked properly is, "Package Version org.redmine.coudronapp@1.6.2 ".
                            98e890ad-3162-4c69-a8fc-10685625810d-image.png

                            I have suspicions. that the problem might be with the Ruby version.
                            Because the latest working version of Redmine is installed with the Ruby version: "ruby 2.5.1". And the problems with gems started with the version: "ruby 2.7.0"

                            girishG Do not disturb
                            girishG Do not disturb
                            girish
                            Staff
                            wrote on last edited by
                            #13

                            @neluser thanks for the hint. Let me see if downgrading ruby will help, but it's a bit complicated because the default ruby on ubuntu 20 is ruby 2.7. Maybe I can try via rvm but I would rather not use older ruby if we can avoid it.

                            N 1 Reply Last reply
                            0
                            • N Offline
                              N Offline
                              Neluser
                              wrote on last edited by
                              #14
                              This post is deleted!
                              1 Reply Last reply
                              0
                              • girishG girish

                                @neluser thanks for the hint. Let me see if downgrading ruby will help, but it's a bit complicated because the default ruby on ubuntu 20 is ruby 2.7. Maybe I can try via rvm but I would rather not use older ruby if we can avoid it.

                                N Offline
                                N Offline
                                Neluser
                                wrote on last edited by Neluser
                                #15

                                @girish Hello! Are there improvements in the bug fixes?
                                The Redmine website states that Ruby 2.7 is not supported. Need to use Ruby 2.7.2 or higher.
                                (Redmine 4.2 does not support Ruby 2.7.0 and 2.7.1. Use Ruby 2.7.2 or higher )
                                https://www.redmine.org/projects/redmine/wiki/RedmineInstall#fn1

                                c5f6ac72-22f8-457d-ae11-0a3d4c5bb565-image.png

                                girishG 2 Replies Last reply
                                0
                                • N Neluser

                                  @girish Hello! Are there improvements in the bug fixes?
                                  The Redmine website states that Ruby 2.7 is not supported. Need to use Ruby 2.7.2 or higher.
                                  (Redmine 4.2 does not support Ruby 2.7.0 and 2.7.1. Use Ruby 2.7.2 or higher )
                                  https://www.redmine.org/projects/redmine/wiki/RedmineInstall#fn1

                                  c5f6ac72-22f8-457d-ae11-0a3d4c5bb565-image.png

                                  girishG Do not disturb
                                  girishG Do not disturb
                                  girish
                                  Staff
                                  wrote on last edited by
                                  #16

                                  @neluser you are right, the current app docker is not correct and should be updated to use rvm to install a more recent ruby. Looks like ubuntu 20 has ruby 2.7.0 out of the box.

                                  root@6fb7aad07e35:/# ruby2.7 --version
                                  ruby 2.7.0p0 (2019-12-25 revision 647ee6f091) [x86_64-linux-gnu]
                                  

                                  I pushed the update to 4.2.3 already, I am updating it to use rvm now.

                                  1 Reply Last reply
                                  0
                                  • girishG Do not disturb
                                    girishG Do not disturb
                                    girish
                                    Staff
                                    wrote on last edited by
                                    #17

                                    Looks like https://www.brightbox.com/docs/ruby/ubuntu/#installation is easier

                                    1 Reply Last reply
                                    0
                                    • N Neluser

                                      @girish Hello! Are there improvements in the bug fixes?
                                      The Redmine website states that Ruby 2.7 is not supported. Need to use Ruby 2.7.2 or higher.
                                      (Redmine 4.2 does not support Ruby 2.7.0 and 2.7.1. Use Ruby 2.7.2 or higher )
                                      https://www.redmine.org/projects/redmine/wiki/RedmineInstall#fn1

                                      c5f6ac72-22f8-457d-ae11-0a3d4c5bb565-image.png

                                      girishG Do not disturb
                                      girishG Do not disturb
                                      girish
                                      Staff
                                      wrote on last edited by
                                      #18

                                      @neluser I have fixed the ruby version issue now. On to the gem installation issue. I get the same error as you:

                                      root@e6152e31-acac-4353-a1c4-8ceab636eed8:/app/code# bundle exec rake redmine:plugins RAILS_ENV=production
                                      Could not find gem 'redmine_crm' in locally installed gems.
                                      Run `bundle install` to install missing gems.
                                      root@e6152e31-acac-4353-a1c4-8ceab636eed8:/app/code# bundle exec rake redmine:plugins NAME=redmine_contacts RAILS_ENV=production
                                      Could not find gem 'redmine_crm' in locally installed gems.
                                      Run `bundle install` to install missing gems.
                                      
                                      N 1 Reply Last reply
                                      0
                                      • girishG girish

                                        @neluser I have fixed the ruby version issue now. On to the gem installation issue. I get the same error as you:

                                        root@e6152e31-acac-4353-a1c4-8ceab636eed8:/app/code# bundle exec rake redmine:plugins RAILS_ENV=production
                                        Could not find gem 'redmine_crm' in locally installed gems.
                                        Run `bundle install` to install missing gems.
                                        root@e6152e31-acac-4353-a1c4-8ceab636eed8:/app/code# bundle exec rake redmine:plugins NAME=redmine_contacts RAILS_ENV=production
                                        Could not find gem 'redmine_crm' in locally installed gems.
                                        Run `bundle install` to install missing gems.
                                        
                                        N Offline
                                        N Offline
                                        Neluser
                                        wrote on last edited by
                                        #19

                                        @girish Hi, I also tried to change Ruby version via brightbox to 2.6. But after every reboot of the application, Ruby reverts to version 2.7.0.😕

                                        girishG 1 Reply Last reply
                                        0
                                        • N Neluser

                                          @girish Hi, I also tried to change Ruby version via brightbox to 2.6. But after every reboot of the application, Ruby reverts to version 2.7.0.😕

                                          girishG Do not disturb
                                          girishG Do not disturb
                                          girish
                                          Staff
                                          wrote on last edited by
                                          #20

                                          @neluser It's not a ruby version issue, it's to do with gem locations. I am still debugging why it can't find the gem anymore, because this used to work before.

                                          N 1 Reply Last reply
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