Cloudron makes it easy to run web apps like WordPress, Nextcloud, GitLab on your server. Find out more or install now.


Skip to content
  • Categories
  • Recent
  • Tags
  • Popular
  • Bookmarks
  • Search
Skins
  • Light
  • Cerulean
  • Cosmo
  • Flatly
  • Journal
  • Litera
  • Lumen
  • Lux
  • Materia
  • Minty
  • Morph
  • Pulse
  • Sandstone
  • Simplex
  • Sketchy
  • Spacelab
  • United
  • Yeti
  • Zephyr
  • Dark
  • Cyborg
  • Darkly
  • Quartz
  • Slate
  • Solar
  • Superhero
  • Vapor

  • Default (No Skin)
  • No Skin
Collapse
Brand Logo

Cloudron Forum

Apps | Demo | Docs | Install
  1. Cloudron Forum
  2. LimeSurvey
  3. Upgrade to 5.1.0 failed (app not responding)

Upgrade to 5.1.0 failed (app not responding)

Scheduled Pinned Locked Moved Solved LimeSurvey
5 Posts 3 Posters 1.2k Views 3 Watching
  • Oldest to Newest
  • Newest to Oldest
  • Most Votes
Reply
  • Reply as topic
Log in to reply
This topic has been deleted. Only users with topic management privileges can see it.
  • N Offline
    N Offline
    neki
    wrote on last edited by
    #1

    Hi,

    I tried to upgrade LS from version 5.0.10 to 5.1.0. Upgrade run normally but the app ended unresponsive (from status "starting" to "not responding"). I rolled back to the previous version and it works again. Any thoughts?

    Thank you.
    Martin

    girishG 1 Reply Last reply
    0
    • N neki

      Hi,

      I tried to upgrade LS from version 5.0.10 to 5.1.0. Upgrade run normally but the app ended unresponsive (from status "starting" to "not responding"). I rolled back to the previous version and it works again. Any thoughts?

      Thank you.
      Martin

      girishG Offline
      girishG Offline
      girish
      Staff
      wrote on last edited by
      #2

      @neki What you can do is to clone the app and then update the clone. Can you paste the logs into https://paste.cloudron.io and link it here? In the meantime, you can disable automatic updates for the current app.

      N 1 Reply Last reply
      0
      • girishG girish

        @neki What you can do is to clone the app and then update the clone. Can you paste the logs into https://paste.cloudron.io and link it here? In the meantime, you can disable automatic updates for the current app.

        N Offline
        N Offline
        neki
        wrote on last edited by
        #3

        @girish Thank you for your response. I am a free user running two apps so I can't clone LS (thinking about paid version from September). Pasbin link is https://paste.cloudron.io/jisulihagu.coffeescript

        nebulonN 1 Reply Last reply
        0
        • N neki

          @girish Thank you for your response. I am a free user running two apps so I can't clone LS (thinking about paid version from September). Pasbin link is https://paste.cloudron.io/jisulihagu.coffeescript

          nebulonN Offline
          nebulonN Offline
          nebulon
          Staff
          wrote on last edited by
          #4

          @neki thanks for the logs, this kindof looke like an upstream bug with some value in your database causing trouble in the data migration.

          This would be good to have reported upstream at https://forums.limesurvey.org/forum/installation-a-update-issues where the actual bug is somewhere at https://github.com/LimeSurvey/LimeSurvey/blob/master/application/helpers/update/updatedb_helper.php#L5087

          I assume they would need some info from you about the dataset you have in your instance, possibly in some private communication channel, since this issue looks data related (maybe a special character or missing encoding for the sql query)

          Please let us know the link if you create a forum entry there, so we can track an help out as well.

          N 1 Reply Last reply
          0
          • nebulonN nebulon

            @neki thanks for the logs, this kindof looke like an upstream bug with some value in your database causing trouble in the data migration.

            This would be good to have reported upstream at https://forums.limesurvey.org/forum/installation-a-update-issues where the actual bug is somewhere at https://github.com/LimeSurvey/LimeSurvey/blob/master/application/helpers/update/updatedb_helper.php#L5087

            I assume they would need some info from you about the dataset you have in your instance, possibly in some private communication channel, since this issue looks data related (maybe a special character or missing encoding for the sql query)

            Please let us know the link if you create a forum entry there, so we can track an help out as well.

            N Offline
            N Offline
            neki
            wrote on last edited by
            #5

            @nebulon Thank you for your response. I checked database integrity in LS and deleted old surveys. After this operation, update run smoothly in Cloudron ... thank you!

            1 Reply Last reply
            1
            Reply
            • Reply as topic
            Log in to reply
            • Oldest to Newest
            • Newest to Oldest
            • Most Votes


            • Login

            • Don't have an account? Register

            • Login or register to search.
            • First post
              Last post
            0
            • Categories
            • Recent
            • Tags
            • Popular
            • Bookmarks
            • Search