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  3. Cloudron 7.0.3 does not set password on the invite page

Cloudron 7.0.3 does not set password on the invite page

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    • vladimir.dV Offline
      vladimir.dV Offline
      vladimir.d
      wrote on last edited by girish
      #1

      After upgrade to 7.0.3 the invite page doesn't seem to set password for new users.
      It successfully submits data, but the respective DB record isn't updated.

      girishG 2 Replies Last reply
      0
      • vladimir.dV vladimir.d

        After upgrade to 7.0.3 the invite page doesn't seem to set password for new users.
        It successfully submits data, but the respective DB record isn't updated.

        girishG Offline
        girishG Offline
        girish
        Staff
        wrote on last edited by
        #2

        @vladimir-d you mean the invite link that is sent by email is not able to set the password of the user? I just tried now and it does seem to work for me. What I did was Users -> Add user -> got an email -> clicked on email -> set password. I logged out and logged in again and the password was indeed set.

        Which browser/OS are you using?

        1 Reply Last reply
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        • vladimir.dV vladimir.d

          After upgrade to 7.0.3 the invite page doesn't seem to set password for new users.
          It successfully submits data, but the respective DB record isn't updated.

          girishG Offline
          girishG Offline
          girish
          Staff
          wrote on last edited by
          #3

          @vladimir-d Also, can you check if you are authenticate as any user? Meaning logout and login again, does it work?

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          • vladimir.dV Offline
            vladimir.dV Offline
            vladimir.d
            wrote on last edited by vladimir.d
            #4

            I mean as admin I get the invite link on the invite user popup, copy it and open in another browser to set a password. It submits the data without errors (in the web console we see they successfully posted to cloudron), we enter exactly the same password to login, but it fails to login. The user password and salt fields are left unchanged in the cloudron database.
            I tried it in Safari and Chrome on Monterey.
            I have no issues to logout and login with my user. Also if I update the password and salt directly in the database, the user is able to login.

            I believe you still have SSH access to our host if you'd like to investigate it.

            Screenshot 2021-11-16 at 21.57.37.png

            Screenshot 2021-11-16 at 21.55.25.png

            Screenshot 2021-11-16 at 22.02.31.png

            Screenshot 2021-11-16 at 22.02.42.png

            Screenshot 2021-11-16 at 22.02.07.png

            girishG 1 Reply Last reply
            0
            • vladimir.dV vladimir.d

              I mean as admin I get the invite link on the invite user popup, copy it and open in another browser to set a password. It submits the data without errors (in the web console we see they successfully posted to cloudron), we enter exactly the same password to login, but it fails to login. The user password and salt fields are left unchanged in the cloudron database.
              I tried it in Safari and Chrome on Monterey.
              I have no issues to logout and login with my user. Also if I update the password and salt directly in the database, the user is able to login.

              I believe you still have SSH access to our host if you'd like to investigate it.

              Screenshot 2021-11-16 at 21.57.37.png

              Screenshot 2021-11-16 at 21.55.25.png

              Screenshot 2021-11-16 at 22.02.31.png

              Screenshot 2021-11-16 at 22.02.42.png

              Screenshot 2021-11-16 at 22.02.07.png

              girishG Offline
              girishG Offline
              girish
              Staff
              wrote on last edited by
              #5

              @vladimir-d mm, this does work for me. Could it be some auto-fill interfering?

              Also, maybe can you check if you can reproduce this on the demo cloudron - https://my.demo.cloudron.io (username and password is 'cloudron') ?

              vladimir.dV 1 Reply Last reply
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              • girishG girish

                @vladimir-d mm, this does work for me. Could it be some auto-fill interfering?

                Also, maybe can you check if you can reproduce this on the demo cloudron - https://my.demo.cloudron.io (username and password is 'cloudron') ?

                vladimir.dV Offline
                vladimir.dV Offline
                vladimir.d
                wrote on last edited by
                #6

                @girish I'm not able to reproduce the issue on the demo, it works on the demo as expected.
                Ok, will debug further what happens on our instance.

                girishG 1 Reply Last reply
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                • vladimir.dV vladimir.d

                  @girish I'm not able to reproduce the issue on the demo, it works on the demo as expected.
                  Ok, will debug further what happens on our instance.

                  girishG Offline
                  girishG Offline
                  girish
                  Staff
                  wrote on last edited by
                  #7

                  @vladimir-d if you can't figure out, drop us a mail to support@cloudron.io, we can check what is hapenning. Do you see anything in your logs btw - /home/yellowtent/platformdata/logs/box.log ?

                  vladimir.dV 1 Reply Last reply
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                  • girishG girish

                    @vladimir-d if you can't figure out, drop us a mail to support@cloudron.io, we can check what is hapenning. Do you see anything in your logs btw - /home/yellowtent/platformdata/logs/box.log ?

                    vladimir.dV Offline
                    vladimir.dV Offline
                    vladimir.d
                    wrote on last edited by
                    #8

                    @girish nothing in /home/yellowtent/platformdata/logs/box.log, will email to the mailbox now.

                    1 Reply Last reply
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                    • girishG Offline
                      girishG Offline
                      girish
                      Staff
                      wrote on last edited by
                      #9

                      This was a regression in 7.0. When user profiles are locked, the password is not reset properly. This is fixed in next release. Workaround for now is to disable locking of user profile. Alternately, you need this change - https://git.cloudron.io/cloudron/box/-/commit/37f066f2b0e4aa50ec45b387dd1d79b539d1aaf5

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