Cloudron makes it easy to run web apps like WordPress, Nextcloud, GitLab on your server. Find out more or install now.


    Cloudron Forum

    • Register
    • Login
    • Search
    • Categories
    • Recent
    • Tags
    • Popular

    Stuck! Cloudron is offline... rebooting

    Support
    2
    2
    151
    Loading More Posts
    • Oldest to Newest
    • Newest to Oldest
    • Most Votes
    Reply
    • Reply as topic
    Log in to reply
    This topic has been deleted. Only users with topic management privileges can see it.
    • J
      jtippetts last edited by

      New to Cloudron so please be gentle. I'm hosting on a Linode instance and everything has been working great until I requested that they unblock my email ports so I could use Cloudron as an email server. Linode support sent me a message that had unblocked me but as soon as I tried to log back into my Cloudron I get: "Cloudron is offline... reconnecting".

      I thought that maybe rebooting the server might do the trick but once it boots back up I'm stuck with the same error. I cant get to my main page or any of the apps directly. I reached out to Linode for help thinking it must have been caused when they made their changes but they told me I needed to reach out to Cloudron support.

      Anybody have any ideas? How do I figure out whats wrong with Cloudron when I cant even log in to see anything? Sorry for the complete noob question.

      girish 1 Reply Last reply Reply Quote 0
      • Moved from Off-topic by  girish girish 
      • girish
        girish Staff @jtippetts last edited by girish

        @jtippetts It's hard to tell what is happening. Can you try this:

        • Reboot the server
        • Please check if the IP address of server matches the DNS entries. Maybe the IP address was changed during the process of opening up email ports?
        • Once rebooted, please check the output of systemctl status box and systemctl status nginx. If they are both running, the dashboard should be reachable.
        1 Reply Last reply Reply Quote 0
        • First post
          Last post
        Powered by NodeBB