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  1. Cloudron Forum
  2. Matrix (Synapse/Element)
  3. Homeserver URL does not seem to be a valid Matrix Homeserver

Homeserver URL does not seem to be a valid Matrix Homeserver

Scheduled Pinned Locked Moved Solved Matrix (Synapse/Element)
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  • S Offline
    S Offline
    scurtis
    wrote on last edited by
    #1

    Hello,

    I've setup Matrix on my server, and while initially all seemed to be working well it since is coming up with an error on the Desktop Element client when trying to login;

    Homeserver URL does not seem to be a valid Matrix Homeserver

    The Element Web Service, or even an iOS client can connect fine. Its only the Desktop client on multiple different PCs (MacOS / Linux) that refuse to connect. Anyone any ideas?

    I've set all the Preferred domain stuff etc.

    Thanks.

    girishG 1 Reply Last reply
    0
    • S scurtis

      Hello,

      I've setup Matrix on my server, and while initially all seemed to be working well it since is coming up with an error on the Desktop Element client when trying to login;

      Homeserver URL does not seem to be a valid Matrix Homeserver

      The Element Web Service, or even an iOS client can connect fine. Its only the Desktop client on multiple different PCs (MacOS / Linux) that refuse to connect. Anyone any ideas?

      I've set all the Preferred domain stuff etc.

      Thanks.

      girishG Offline
      girishG Offline
      girish
      Staff
      wrote on last edited by
      #2

      @scurtis Does https://federationtester.matrix.org/ show all green for your synapse install?

      Can you also check if curl https://example.com/.well-known/matrix/server and curl https://example.com/.well-known/matrix/client return correct output?

      S 1 Reply Last reply
      0
      • girishG girish

        @scurtis Does https://federationtester.matrix.org/ show all green for your synapse install?

        Can you also check if curl https://example.com/.well-known/matrix/server and curl https://example.com/.well-known/matrix/client return correct output?

        S Offline
        S Offline
        scurtis
        wrote on last edited by
        #3

        @girish Thanks - I checked all these and it passed all the tests.

        I've setup on a new domain and its working now so I will see if I can export the messages from the broken instance to the new.

        It was a weird issue for sure.

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