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  3. Deleting apps failing for GoDaddy domains

Deleting apps failing for GoDaddy domains

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  • C Offline
    C Offline
    christossioutis
    wrote on last edited by girish
    #1

    Attempting to delete an app gives the following error when connected to a GoDaddy domain

    External Error: GoDaddy DNS error [422] One or more of the given records is invalid

    Attempting to set the relevant domain to 0.0.0.0 via the GoDaddy portal also gives the following error

    Missing/invalid data passed in request

    Perhaps GoDaddy added some logic to their service that rejects setting the domain to 0.0.0.0

    nebulonN girishG 2 Replies Last reply
    0
    • nebulonN nebulon marked this topic as a question on
    • C christossioutis

      Attempting to delete an app gives the following error when connected to a GoDaddy domain

      External Error: GoDaddy DNS error [422] One or more of the given records is invalid

      Attempting to set the relevant domain to 0.0.0.0 via the GoDaddy portal also gives the following error

      Missing/invalid data passed in request

      Perhaps GoDaddy added some logic to their service that rejects setting the domain to 0.0.0.0

      girishG Offline
      girishG Offline
      girish
      Staff
      wrote on last edited by
      #3

      @christossioutis said in Deleting apps failing for GoDaddy domains:

      Perhaps GoDaddy added some logic to their service that rejects setting the domain to 0.0.0.0

      Yes, exactly. GoDaddy has now added a new delete record API, we have fixed this yesterday - https://git.cloudron.io/cloudron/box/-/commit/9b6733fd88cb691d1df837387bea4892cc9c9937. The fix should be out in a week or so.

      For the moment, you can remove the record manually inside GoDaddy and then you can uninstall the app.

      1 Reply Last reply
      0
      • C christossioutis

        Attempting to delete an app gives the following error when connected to a GoDaddy domain

        External Error: GoDaddy DNS error [422] One or more of the given records is invalid

        Attempting to set the relevant domain to 0.0.0.0 via the GoDaddy portal also gives the following error

        Missing/invalid data passed in request

        Perhaps GoDaddy added some logic to their service that rejects setting the domain to 0.0.0.0

        nebulonN Offline
        nebulonN Offline
        nebulon
        Staff
        wrote on last edited by
        #2

        Hi @christossioutis

        I don't think 0.0.0.0 is a valid value for those DNS records. Is it maybe possible that the error is wrongly displayed and some auth against GoDaddy doesn't work?

        To make the uninstall succeed, you can temporarily set the DNS backend for this domain to noop which will simply skip any api calls. This can be done in in the domains view of you Cloudron dashboard.

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        • C christossioutis

          Attempting to delete an app gives the following error when connected to a GoDaddy domain

          External Error: GoDaddy DNS error [422] One or more of the given records is invalid

          Attempting to set the relevant domain to 0.0.0.0 via the GoDaddy portal also gives the following error

          Missing/invalid data passed in request

          Perhaps GoDaddy added some logic to their service that rejects setting the domain to 0.0.0.0

          girishG Offline
          girishG Offline
          girish
          Staff
          wrote on last edited by
          #3

          @christossioutis said in Deleting apps failing for GoDaddy domains:

          Perhaps GoDaddy added some logic to their service that rejects setting the domain to 0.0.0.0

          Yes, exactly. GoDaddy has now added a new delete record API, we have fixed this yesterday - https://git.cloudron.io/cloudron/box/-/commit/9b6733fd88cb691d1df837387bea4892cc9c9937. The fix should be out in a week or so.

          For the moment, you can remove the record manually inside GoDaddy and then you can uninstall the app.

          1 Reply Last reply
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          • girishG girish has marked this topic as solved on
          • girishG girish referenced this topic on
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