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Cloudron Forum

Apps | Demo | Docs | Install

Deleting apps failing for GoDaddy domains

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godaddy
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  • C Offline
    C Offline
    christossioutis
    wrote on last edited by girish
    #1

    Attempting to delete an app gives the following error when connected to a GoDaddy domain

    External Error: GoDaddy DNS error [422] One or more of the given records is invalid

    Attempting to set the relevant domain to 0.0.0.0 via the GoDaddy portal also gives the following error

    Missing/invalid data passed in request

    Perhaps GoDaddy added some logic to their service that rejects setting the domain to 0.0.0.0

    nebulonN girishG 2 Replies Last reply
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  • girishG Offline
    girishG Offline
    girish Staff
    replied to christossioutis on last edited by
    #0

    @christossioutis said in Deleting apps failing for GoDaddy domains:

    Perhaps GoDaddy added some logic to their service that rejects setting the domain to 0.0.0.0

    Yes, exactly. GoDaddy has now added a new delete record API, we have fixed this yesterday - https://git.cloudron.io/cloudron/box/-/commit/9b6733fd88cb691d1df837387bea4892cc9c9937. The fix should be out in a week or so.

    For the moment, you can remove the record manually inside GoDaddy and then you can uninstall the app.

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  • nebulonN Offline
    nebulonN Offline
    nebulon Staff
    replied to christossioutis on last edited by
    #2

    Hi @christossioutis

    I don't think 0.0.0.0 is a valid value for those DNS records. Is it maybe possible that the error is wrongly displayed and some auth against GoDaddy doesn't work?

    To make the uninstall succeed, you can temporarily set the DNS backend for this domain to noop which will simply skip any api calls. This can be done in in the domains view of you Cloudron dashboard.

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  • girishG Offline
    girishG Offline
    girish Staff
    replied to christossioutis on last edited by
    #3

    @christossioutis said in Deleting apps failing for GoDaddy domains:

    Perhaps GoDaddy added some logic to their service that rejects setting the domain to 0.0.0.0

    Yes, exactly. GoDaddy has now added a new delete record API, we have fixed this yesterday - https://git.cloudron.io/cloudron/box/-/commit/9b6733fd88cb691d1df837387bea4892cc9c9937. The fix should be out in a week or so.

    For the moment, you can remove the record manually inside GoDaddy and then you can uninstall the app.

    1 Reply Last reply
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