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    Solved Deleting apps failing for GoDaddy domains

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      christossioutis last edited by girish

      Attempting to delete an app gives the following error when connected to a GoDaddy domain

      External Error: GoDaddy DNS error [422] One or more of the given records is invalid

      Attempting to set the relevant domain to 0.0.0.0 via the GoDaddy portal also gives the following error

      Missing/invalid data passed in request

      Perhaps GoDaddy added some logic to their service that rejects setting the domain to 0.0.0.0

      nebulon girish 2 Replies Last reply Reply Quote 0
      • Topic has been marked as a question  nebulon nebulon 
      • girish
        girish Staff @christossioutis last edited by

        @christossioutis said in Deleting apps failing for GoDaddy domains:

        Perhaps GoDaddy added some logic to their service that rejects setting the domain to 0.0.0.0

        Yes, exactly. GoDaddy has now added a new delete record API, we have fixed this yesterday - https://git.cloudron.io/cloudron/box/-/commit/9b6733fd88cb691d1df837387bea4892cc9c9937. The fix should be out in a week or so.

        For the moment, you can remove the record manually inside GoDaddy and then you can uninstall the app.

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        • nebulon
          nebulon Staff @christossioutis last edited by

          Hi @christossioutis

          I don't think 0.0.0.0 is a valid value for those DNS records. Is it maybe possible that the error is wrongly displayed and some auth against GoDaddy doesn't work?

          To make the uninstall succeed, you can temporarily set the DNS backend for this domain to noop which will simply skip any api calls. This can be done in in the domains view of you Cloudron dashboard.

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          • girish
            girish Staff @christossioutis last edited by

            @christossioutis said in Deleting apps failing for GoDaddy domains:

            Perhaps GoDaddy added some logic to their service that rejects setting the domain to 0.0.0.0

            Yes, exactly. GoDaddy has now added a new delete record API, we have fixed this yesterday - https://git.cloudron.io/cloudron/box/-/commit/9b6733fd88cb691d1df837387bea4892cc9c9937. The fix should be out in a week or so.

            For the moment, you can remove the record manually inside GoDaddy and then you can uninstall the app.

            1 Reply Last reply Reply Quote 0
            • Topic has been marked as solved  girish girish 
            • Referenced by  girish girish 
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