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  3. How on Earth do you get Ghost Memberships and Newsletters working with Cloudron

How on Earth do you get Ghost Memberships and Newsletters working with Cloudron

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  • girishG girish

    @jdaviescoates Did you also click on the confirmation email (it is sent to your inbox - newsletter@ud.coop) ? Without this, the email address doesn't actually change inside Ghost.

    Also, the mailgun stuff, iirc, is not actually used other than to send the newsletters. i.e it is not used when a member subscribes.

    jdaviescoatesJ Offline
    jdaviescoatesJ Offline
    jdaviescoates
    wrote on last edited by
    #11

    @girish said in How on Earth do you get Ghost Memberships and Newsletters working with Cloudron:

    Also, the mailgun stuff, iirc, is not actually used other than to send the newsletters. i.e it is not used when a member subscribes.

    Yes, I know.

    But that doesn't help me resolve why no one can subscribe.

    I use Cloudron with Gandi & Hetzner

    1 Reply Last reply
    0
    • girishG girish

      @jdaviescoates OK, so, when a user subscribes, do you see anything in the app logs? IIRC, it displays some emails errors in the ghost logs.

      jdaviescoatesJ Offline
      jdaviescoatesJ Offline
      jdaviescoates
      wrote on last edited by jdaviescoates
      #12

      @girish said in How on Earth do you get Ghost Memberships and Newsletters working with Cloudron:

      @jdaviescoates OK, so, when a user subscribes, do you see anything in the app logs? IIRC, it displays some emails errors in the ghost logs.

      Aha:

      May 17 17:55:23 Error: Mail command failed: 550 Authenticated user ghost.app@ud.coop cannot send mail as noreply@ghost.ud.coop
      

      But that's confusing as masquerading is enabled. But perhaps it's not enabled for the ghost. subdomain or something?

      I use Cloudron with Gandi & Hetzner

      girishG jdaviescoatesJ 2 Replies Last reply
      0
      • jdaviescoatesJ jdaviescoates

        @girish said in How on Earth do you get Ghost Memberships and Newsletters working with Cloudron:

        @jdaviescoates OK, so, when a user subscribes, do you see anything in the app logs? IIRC, it displays some emails errors in the ghost logs.

        Aha:

        May 17 17:55:23 Error: Mail command failed: 550 Authenticated user ghost.app@ud.coop cannot send mail as noreply@ghost.ud.coop
        

        But that's confusing as masquerading is enabled. But perhaps it's not enabled for the ghost. subdomain or something?

        girishG Do not disturb
        girishG Do not disturb
        girish
        Staff
        wrote on last edited by
        #13

        @jdaviescoates aha!

        From the docs:

            Support email address - defaults to noreply@app.example.com
          ...
        When trying to change the above addresses, to say support@example.com, Ghost will send a confirmation mail from noreply@example.com to support@example.com
        

        The noreply address subtly changed (the second references does not have @app.example,com) ! Checking, why...

        jdaviescoatesJ 1 Reply Last reply
        0
        • jdaviescoatesJ jdaviescoates

          @girish said in How on Earth do you get Ghost Memberships and Newsletters working with Cloudron:

          @jdaviescoates OK, so, when a user subscribes, do you see anything in the app logs? IIRC, it displays some emails errors in the ghost logs.

          Aha:

          May 17 17:55:23 Error: Mail command failed: 550 Authenticated user ghost.app@ud.coop cannot send mail as noreply@ghost.ud.coop
          

          But that's confusing as masquerading is enabled. But perhaps it's not enabled for the ghost. subdomain or something?

          jdaviescoatesJ Offline
          jdaviescoatesJ Offline
          jdaviescoates
          wrote on last edited by
          #14

          @jdaviescoates said in How on Earth do you get Ghost Memberships and Newsletters working with Cloudron:

          But that's confusing as masquerading is enabled. But perhaps it's not enabled for the ghost. subdomain or something?

          OK, so I went and added ghost.ud.coop as a domain in domains and then enabled maquerading and it works! FINALLY!

          I use Cloudron with Gandi & Hetzner

          jdaviescoatesJ 1 Reply Last reply
          2
          • girishG girish

            @jdaviescoates aha!

            From the docs:

                Support email address - defaults to noreply@app.example.com
              ...
            When trying to change the above addresses, to say support@example.com, Ghost will send a confirmation mail from noreply@example.com to support@example.com
            

            The noreply address subtly changed (the second references does not have @app.example,com) ! Checking, why...

            jdaviescoatesJ Offline
            jdaviescoatesJ Offline
            jdaviescoates
            wrote on last edited by
            #15

            @girish said in How on Earth do you get Ghost Memberships and Newsletters working with Cloudron:

            The noreply address subtly changed (the second references does not have @app.example,com) ! Checking, why...

            I think it was just because I'm using a subdomain.

            I use Cloudron with Gandi & Hetzner

            girishG 1 Reply Last reply
            1
            • jdaviescoatesJ jdaviescoates

              @girish said in How on Earth do you get Ghost Memberships and Newsletters working with Cloudron:

              The noreply address subtly changed (the second references does not have @app.example,com) ! Checking, why...

              I think it was just because I'm using a subdomain.

              girishG Do not disturb
              girishG Do not disturb
              girish
              Staff
              wrote on last edited by
              #16

              @jdaviescoates thanks, updating the docs. They keep changing this email address stuff every 3 versions 😕

              It seems support address is also so hidden. Took me 15 minutes to find it! It's here /ghost/#/settings/members?showPortalSettings=true

              1 Reply Last reply
              2
              • jdaviescoatesJ jdaviescoates

                @jdaviescoates said in How on Earth do you get Ghost Memberships and Newsletters working with Cloudron:

                But that's confusing as masquerading is enabled. But perhaps it's not enabled for the ghost. subdomain or something?

                OK, so I went and added ghost.ud.coop as a domain in domains and then enabled maquerading and it works! FINALLY!

                jdaviescoatesJ Offline
                jdaviescoatesJ Offline
                jdaviescoates
                wrote on last edited by
                #17

                @jdaviescoates said in How on Earth do you get Ghost Memberships and Newsletters working with Cloudron:

                OK, so I went and added ghost.ud.coop as a domain in domains and then enabled maquerading and it works! FINALLY!

                But that seems like quite a few hoops to have to jump through.

                Could we make masquerading work across subdomains by default too @girish ? Or change something in the app package so that this extra step of adding another subdomain domain isn't needed?

                If not, I guess something about it needs to be added to the docs.

                I use Cloudron with Gandi & Hetzner

                girishG 1 Reply Last reply
                0
                • jdaviescoatesJ jdaviescoates

                  @jdaviescoates said in How on Earth do you get Ghost Memberships and Newsletters working with Cloudron:

                  OK, so I went and added ghost.ud.coop as a domain in domains and then enabled maquerading and it works! FINALLY!

                  But that seems like quite a few hoops to have to jump through.

                  Could we make masquerading work across subdomains by default too @girish ? Or change something in the app package so that this extra step of adding another subdomain domain isn't needed?

                  If not, I guess something about it needs to be added to the docs.

                  girishG Do not disturb
                  girishG Do not disturb
                  girish
                  Staff
                  wrote on last edited by girish
                  #18

                  @jdaviescoates It seems that subdomain thing is hardcoded in the code (i.e the default email addresses don't come from the database), so looks like we have to make the email server allow sending subdomains as you suggested.

                  jdaviescoatesJ 1 Reply Last reply
                  1
                  • girishG girish

                    @jdaviescoates It seems that subdomain thing is hardcoded in the code (i.e the default email addresses don't come from the database), so looks like we have to make the email server allow sending subdomains as you suggested.

                    jdaviescoatesJ Offline
                    jdaviescoatesJ Offline
                    jdaviescoates
                    wrote on last edited by
                    #19

                    @girish said in How on Earth do you get Ghost Memberships and Newsletters working with Cloudron:

                    @jdaviescoates It seems that subdomain thing is hardcoded in the code (i.e the default email addresses don't come from the database), so looks like we have to make the email server allow sending subdomains as you suggested.

                    Unless, if I'd already changed the support address (I hadn't in this instance), then perhaps it wouldn't have still tried to send via noreply@ghost.ud.coop at all and I wouldn't've needed to get masqureading working on the subdomain 🤔

                    I use Cloudron with Gandi & Hetzner

                    girishG jdaviescoatesJ 2 Replies Last reply
                    0
                    • jdaviescoatesJ jdaviescoates

                      @girish said in How on Earth do you get Ghost Memberships and Newsletters working with Cloudron:

                      @jdaviescoates It seems that subdomain thing is hardcoded in the code (i.e the default email addresses don't come from the database), so looks like we have to make the email server allow sending subdomains as you suggested.

                      Unless, if I'd already changed the support address (I hadn't in this instance), then perhaps it wouldn't have still tried to send via noreply@ghost.ud.coop at all and I wouldn't've needed to get masqureading working on the subdomain 🤔

                      girishG Do not disturb
                      girishG Do not disturb
                      girish
                      Staff
                      wrote on last edited by
                      #20

                      @jdaviescoates I just tested a fresh install now. What I found is, it's not needed to add the subdomain at all.

                      If you configure the email address (support or the newsletter) to blah@some.domain.com , then Ghost is hardcoded to send emails from noreply@some.domain.com to blah@some.domain.com . This means that if you change the email address to newsletter@example.com , it will only try to send email as noreply@email.com .

                      I am not sure why it tried to send email from a subdomain in your case. Do you think you might have tried to put in a subdomain email address ?

                      jdaviescoatesJ 1 Reply Last reply
                      0
                      • jdaviescoatesJ jdaviescoates

                        @girish said in How on Earth do you get Ghost Memberships and Newsletters working with Cloudron:

                        @jdaviescoates It seems that subdomain thing is hardcoded in the code (i.e the default email addresses don't come from the database), so looks like we have to make the email server allow sending subdomains as you suggested.

                        Unless, if I'd already changed the support address (I hadn't in this instance), then perhaps it wouldn't have still tried to send via noreply@ghost.ud.coop at all and I wouldn't've needed to get masqureading working on the subdomain 🤔

                        jdaviescoatesJ Offline
                        jdaviescoatesJ Offline
                        jdaviescoates
                        wrote on last edited by girish
                        #21

                        @jdaviescoates said in How on Earth do you get Ghost Memberships and Newsletters working with Cloudron:

                        Unless, if I'd already changed the support address (I hadn't in this instance), then perhaps it wouldn't have still tried to send via noreply@ghost.ud.coop at all and I wouldn't've needed to get masqureading working on the subdomain

                        Yeah, even if you've installed on a subdomain, if change the support address you don't also have to add and then enable masquerading on the subdomain.

                        So the steps in the docs were all actually correct, I think, it was just the subdomain issue, coupled with Ghost changing where to change stuff had got me all confuddled.

                        But perhaps the docs could also be clearer too.

                        Things you need to do in order to get Ghost working.

                        1. You can get as much as you can ready before installing ghost.

                          • In Cloudron, enable email on the domain you want to install Ghost on
                          • create support@ and newsletter@ email boxes
                          • enable email masquerading
                          • sign-up to Mailgun, configure DNS as instructed, have your mg.example.coop domain and private API ready
                        2. Install Ghost

                        3. Go to example.coop/ghost and set-up admin account

                        4. Click Explore Ghost admin then Cog at bottom of left column to get into Ghost settings

                        5. In Ghost Settings, go to Membership -> Portal Settings -> Customize Portal -> Account page settings

                          • Edit the email to your previously created suppport@ email address.
                          • Click Save and close (top right)
                          • Click on the confirmation email sent to support@ to confirm.
                        6. Go back to Ghost Setting, then into Email newsletter -> Newsletter -> Customize -> Email addresses -> Sender email address

                          • edit the email to your previously created newsletter@ email address.
                          • Click Save and close (top right)
                          • Click on the confirmation email sent to newsletter@ to confirm.
                        7. Back in Ghost Setting -> Email newsletter

                          • scroll down to General Settings expand and complete Mailgun configuration by
                          • choose your region,
                          • add your domain e.g. mg.domain.coop (without the https:// works fine, maybe it'd work with it too, not tested yet).
                          • paste in your Mailgun Private API key
                          • Click Save (top right)
                        8. Go into Members (note this is not Settings -> Membership /ghost/#/settings/members/ it's just /ghost/#/members/) and click on the Add yourself as a member to test.

                        9. Also sign-up using another email address by browsing to your domain and clicking on the Subscribe button. Open that email address and confirm your subscription.

                        10. Create a post, click Publish, then Publish and send, then Publish and send again.

                        Both members should receive an email with the post you just published and sent.

                        I use Cloudron with Gandi & Hetzner

                        girishG 1 Reply Last reply
                        6
                        • girishG girish

                          @jdaviescoates I just tested a fresh install now. What I found is, it's not needed to add the subdomain at all.

                          If you configure the email address (support or the newsletter) to blah@some.domain.com , then Ghost is hardcoded to send emails from noreply@some.domain.com to blah@some.domain.com . This means that if you change the email address to newsletter@example.com , it will only try to send email as noreply@email.com .

                          I am not sure why it tried to send email from a subdomain in your case. Do you think you might have tried to put in a subdomain email address ?

                          jdaviescoatesJ Offline
                          jdaviescoatesJ Offline
                          jdaviescoates
                          wrote on last edited by
                          #22

                          @girish said in How on Earth do you get Ghost Memberships and Newsletters working with Cloudron:

                          I am not sure why it tried to send email from a subdomain in your case. Do you think you might have tried to put in a subdomain email address ?

                          In this particular instance (somehow I've tried and failed this multiple times for different reasons!) I think I'd just not found and edited that setting! (in my point 5 above)

                          I use Cloudron with Gandi & Hetzner

                          1 Reply Last reply
                          0
                          • jdaviescoatesJ jdaviescoates

                            @jdaviescoates said in How on Earth do you get Ghost Memberships and Newsletters working with Cloudron:

                            Unless, if I'd already changed the support address (I hadn't in this instance), then perhaps it wouldn't have still tried to send via noreply@ghost.ud.coop at all and I wouldn't've needed to get masqureading working on the subdomain

                            Yeah, even if you've installed on a subdomain, if change the support address you don't also have to add and then enable masquerading on the subdomain.

                            So the steps in the docs were all actually correct, I think, it was just the subdomain issue, coupled with Ghost changing where to change stuff had got me all confuddled.

                            But perhaps the docs could also be clearer too.

                            Things you need to do in order to get Ghost working.

                            1. You can get as much as you can ready before installing ghost.

                              • In Cloudron, enable email on the domain you want to install Ghost on
                              • create support@ and newsletter@ email boxes
                              • enable email masquerading
                              • sign-up to Mailgun, configure DNS as instructed, have your mg.example.coop domain and private API ready
                            2. Install Ghost

                            3. Go to example.coop/ghost and set-up admin account

                            4. Click Explore Ghost admin then Cog at bottom of left column to get into Ghost settings

                            5. In Ghost Settings, go to Membership -> Portal Settings -> Customize Portal -> Account page settings

                              • Edit the email to your previously created suppport@ email address.
                              • Click Save and close (top right)
                              • Click on the confirmation email sent to support@ to confirm.
                            6. Go back to Ghost Setting, then into Email newsletter -> Newsletter -> Customize -> Email addresses -> Sender email address

                              • edit the email to your previously created newsletter@ email address.
                              • Click Save and close (top right)
                              • Click on the confirmation email sent to newsletter@ to confirm.
                            7. Back in Ghost Setting -> Email newsletter

                              • scroll down to General Settings expand and complete Mailgun configuration by
                              • choose your region,
                              • add your domain e.g. mg.domain.coop (without the https:// works fine, maybe it'd work with it too, not tested yet).
                              • paste in your Mailgun Private API key
                              • Click Save (top right)
                            8. Go into Members (note this is not Settings -> Membership /ghost/#/settings/members/ it's just /ghost/#/members/) and click on the Add yourself as a member to test.

                            9. Also sign-up using another email address by browsing to your domain and clicking on the Subscribe button. Open that email address and confirm your subscription.

                            10. Create a post, click Publish, then Publish and send, then Publish and send again.

                            Both members should receive an email with the post you just published and sent.

                            girishG Do not disturb
                            girishG Do not disturb
                            girish
                            Staff
                            wrote on last edited by
                            #23

                            @jdaviescoates thanks! I have fixed up the existing docs slightly and also linked in your guide here.

                            1 Reply Last reply
                            2
                            • girishG girish

                              https://docs.cloudron.io/apps/ghost/#email has the tricky information to setup email in ghost. Note that mailgun is required, no way around it.

                              robiR Offline
                              robiR Offline
                              robi
                              wrote on last edited by
                              #24

                              @girish said in How on Earth do you get Ghost Memberships and Newsletters working with Cloudron:

                              https://docs.cloudron.io/apps/ghost/#email has the tricky information to setup email in ghost. Note that mailgun is required, no way around it.

                              can you also mention WHY Mailgun is required? This is quite anti-self hosting.

                              Conscious tech

                              girishG 1 Reply Last reply
                              2
                              • robiR robi

                                @girish said in How on Earth do you get Ghost Memberships and Newsletters working with Cloudron:

                                https://docs.cloudron.io/apps/ghost/#email has the tricky information to setup email in ghost. Note that mailgun is required, no way around it.

                                can you also mention WHY Mailgun is required? This is quite anti-self hosting.

                                girishG Do not disturb
                                girishG Do not disturb
                                girish
                                Staff
                                wrote on last edited by
                                #25

                                @robi yes, linked to https://ghost.org/docs/faq/mailgun-newsletters/

                                robiR 1 Reply Last reply
                                0
                                • girishG girish

                                  @robi yes, linked to https://ghost.org/docs/faq/mailgun-newsletters/

                                  robiR Offline
                                  robiR Offline
                                  robi
                                  wrote on last edited by
                                  #26

                                  @girish Thanks, that brings us to the next bit which is what OSS bulk-mailing API can we add to Cloudron and invite Ghost to add support for it being configurable.

                                  Conscious tech

                                  jdaviescoatesJ 1 Reply Last reply
                                  2
                                  • robiR robi

                                    @girish Thanks, that brings us to the next bit which is what OSS bulk-mailing API can we add to Cloudron and invite Ghost to add support for it being configurable.

                                    jdaviescoatesJ Offline
                                    jdaviescoatesJ Offline
                                    jdaviescoates
                                    wrote on last edited by
                                    #27

                                    @robi said in How on Earth do you get Ghost Memberships and Newsletters working with Cloudron:

                                    what OSS bulk-mailing API can we add to Cloudron and invite Ghost to add support for it being configurable.

                                    possibly listmonk could do the job?

                                    https://listmonk.app/docs/apis/apis/

                                    I use Cloudron with Gandi & Hetzner

                                    robiR 1 Reply Last reply
                                    1
                                    • jdaviescoatesJ jdaviescoates

                                      @robi said in How on Earth do you get Ghost Memberships and Newsletters working with Cloudron:

                                      what OSS bulk-mailing API can we add to Cloudron and invite Ghost to add support for it being configurable.

                                      possibly listmonk could do the job?

                                      https://listmonk.app/docs/apis/apis/

                                      robiR Offline
                                      robiR Offline
                                      robi
                                      wrote on last edited by
                                      #28

                                      @jdaviescoates good idea!

                                      Seems it would require some hacking to get working in Ghost, a good suggestion for the upstream devs.

                                      The API seems mostly undocumented, hence would be useful to know if they followed a particular pattern of another API mail provider.

                                      Conscious tech

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