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  3. Dolibarr automatic mail not working

Dolibarr automatic mail not working

Scheduled Pinned Locked Moved Dolibarr
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  • O Offline
    O Offline
    opensourced
    wrote on last edited by
    #1

    After the setup and entering all required information, the test email works fine. However the automail configuration is not working.

    When I go to Members > create a new Member > click Validate > In the modal, The "sender" field is empty > I get the error "Click here to setup mandatory parameters"

    Additional information: When i go to Home > Setup > Email > Field "Sender email for automatic emails (default value in php.ini: Undefined)" is to the correct email address.

    I tried to set this variable (MAIN_INFO_SOCIETE_MAIL) on my own in the settings, but that did not fix the issue.

    Can anyone confirm this issue & possibly provide a fix?

    Thanks in advance! 🙂

    girishG 1 Reply Last reply
    0
    • girishG girish moved this topic from Support on
    • O opensourced

      After the setup and entering all required information, the test email works fine. However the automail configuration is not working.

      When I go to Members > create a new Member > click Validate > In the modal, The "sender" field is empty > I get the error "Click here to setup mandatory parameters"

      Additional information: When i go to Home > Setup > Email > Field "Sender email for automatic emails (default value in php.ini: Undefined)" is to the correct email address.

      I tried to set this variable (MAIN_INFO_SOCIETE_MAIL) on my own in the settings, but that did not fix the issue.

      Can anyone confirm this issue & possibly provide a fix?

      Thanks in advance! 🙂

      girishG Offline
      girishG Offline
      girish
      Staff
      wrote on last edited by
      #2

      @opensourced See this comment https://github.com/Dolibarr/dolibarr/issues/10513#issuecomment-461084740

      There is a field in Configuration > Modules/Applications > Members > Email .

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