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  3. Ubuntu 22 installation fail

Ubuntu 22 installation fail

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  • girishG girish

    @jdaviescoates said in Fix for kernel bug in Ubuntu 20.04 causing various issues:

    I guess rather than updating to 22.04 (if people wanted to try that route) it could be safer/ easier to migrate to a fresh install of 22.04?

    yes, definitely.

    martinkbsM Offline
    martinkbsM Offline
    martinkbs
    wrote on last edited by martinkbs
    #1

    @girish I am trying to install Cloudron on a fresh Ubuntu 22.04 installation and the installation process stops and does not complete.

    ==> Disable temporary address (IPv6)
    
    # Disable exim4 (1blu.de)
    systemctl stop exim4 || true
    Failed to stop exim4.service: Unit exim4.service not loaded.
    systemctl disable exim4 || true
    Failed to disable unit: Unit file exim4.service does not exist.
    
    # Disable bind for good measure (on online.net, kimsufi servers these are pre-installed)
    systemctl stop bind9 || true
    Failed to stop bind9.service: Unit bind9.service not loaded.
    systemctl disable bind9 || true
    Failed to disable unit: Unit file bind9.service does not exist.
    
    # on ovh images dnsmasq seems to run by default
    systemctl stop dnsmasq || true
    Failed to stop dnsmasq.service: Unit dnsmasq.service not loaded.
    systemctl disable dnsmasq || true
    Failed to disable unit: Unit file dnsmasq.service does not exist.
    
    # on ssdnodes postfix seems to run by default
    systemctl stop postfix || true
    Failed to stop postfix.service: Unit postfix.service not loaded.
    systemctl disable postfix || true
    Failed to disable unit: Unit file postfix.service does not exist.
    
    # on ubuntu 18.04 and 20.04, this is the default. this requires resolvconf for DNS to work further after the disable
    systemctl stop systemd-resolved || true
    systemctl disable systemd-resolved || true
    Removed /etc/systemd/system/multi-user.target.wants/systemd-resolved.service.
    Removed /etc/systemd/system/dbus-org.freedesktop.resolve1.service.
    
    # on vultr, ufw is enabled by default. we have our own firewall
    ufw disable || true
    Firewall stopped and disabled on system startup
    
    # we need unbound to work as this is required for installer.sh to do any DNS requests
    echo -e "server:\n\tinterface: 127.0.0.1\n" > /etc/unbound/unbound.conf.d/cloudron-network.conf
    systemctl restart unbound
    Job for unbound.service failed because the control process exited with error code.
    See "systemctl status unbound.service" and "journalctl -xeu unbound.service" for details.
    
    root@vmiXXXXXXX:~# systemctl status unbound.service
    × unbound.service - Unbound DNS server
         Loaded: loaded (/lib/systemd/system/unbound.service; enabled; vendor preset: enabled)
         Active: failed (Result: exit-code) since Tue 2022-11-29 11:03:22 UTC; 3min 16s ago
           Docs: man:unbound(8)
        Process: 19575 ExecStartPre=/usr/lib/unbound/package-helper chroot_setup (code=exited, status=0/SUCCESS)
        Process: 19578 ExecStartPre=/usr/lib/unbound/package-helper root_trust_anchor_update (code=exited, status=0/SUCCESS)
        Process: 19581 ExecStart=/usr/sbin/unbound -d -p $DAEMON_OPTS (code=exited, status=1/FAILURE)
        Process: 19582 ExecStopPost=/usr/lib/unbound/package-helper chroot_teardown (code=exited, status=0/SUCCESS)
       Main PID: 19581 (code=exited, status=1/FAILURE)
            CPU: 25ms
    
    Nov 29 11:03:22 vmiXXXXXXX.contaboserver.net systemd[1]: unbound.service: Scheduled restart job, restart counter is at 5.
    Nov 29 11:03:22 vmiXXXXXXX.contaboserver.net systemd[1]: Stopped Unbound DNS server.
    Nov 29 11:03:22 vmiXXXXXXX.contaboserver.net systemd[1]: unbound.service: Start request repeated too quickly.
    Nov 29 11:03:22 vmiXXXXXXX.contaboserver.net systemd[1]: unbound.service: Failed with result 'exit-code'.
    Nov 29 11:03:22 vmiXXXXXXX.contaboserver.net systemd[1]: Failed to start Unbound DNS server.
    
    root@vmiXXXXXXX:~# journalctl -xeu unbound.service
    ░░ The job identifier is 2706 and the job result is failed.
    Nov 29 11:03:21 vmiXXXXXXX.contaboserver.net systemd[1]: unbound.service: Scheduled restart job, restart counter is at 4.
    ░░ Subject: Automatic restarting of a unit has been scheduled
    ░░ Defined-By: systemd
    ░░ Support: http://www.ubuntu.com/support
    ░░ 
    ░░ Automatic restarting of the unit unbound.service has been scheduled, as the result for
    ░░ the configured Restart= setting for the unit.
    Nov 29 11:03:21 vmiXXXXXXX.contaboserver.net systemd[1]: Stopped Unbound DNS server.
    ░░ Subject: A stop job for unit unbound.service has finished
    ░░ Defined-By: systemd
    ░░ Support: http://www.ubuntu.com/support
    ░░ 
    ░░ A stop job for unit unbound.service has finished.
    ░░ 
    ░░ The job identifier is 2849 and the job result is done.
    Nov 29 11:03:21 vmiXXXXXXX.contaboserver.net systemd[1]: Starting Unbound DNS server...
    ░░ Subject: A start job for unit unbound.service has begun execution
    ░░ Defined-By: systemd
    ░░ Support: http://www.ubuntu.com/support
    ░░ 
    ░░ A start job for unit unbound.service has begun execution.
    ░░ 
    ░░ The job identifier is 2849.
    Nov 29 11:03:22 vmiXXXXXXX.contaboserver.net unbound[19581]: [1669719802] unbound[19581:0] error: can't bind socket: Cannot assign requested address for ::1 port 8953
    Nov 29 11:03:22 vmiXXXXXXX.contaboserver.net unbound[19581]: [1669719802] unbound[19581:0] error: cannot open control interface ::1 8953
    Nov 29 11:03:22 vmiXXXXXXX.contaboserver.net unbound[19581]: [1669719802] unbound[19581:0] fatal error: could not open ports
    Nov 29 11:03:22 vmiXXXXXXX.contaboserver.net systemd[1]: unbound.service: Main process exited, code=exited, status=1/FAILURE
    ░░ Subject: Unit process exited
    ░░ Defined-By: systemd
    ░░ Support: http://www.ubuntu.com/support
    ░░ 
    ░░ An ExecStart= process belonging to unit unbound.service has exited.
    ░░ 
    ░░ The process' exit code is 'exited' and its exit status is 1.
    Nov 29 11:03:22 vmiXXXXXXX.contaboserver.net systemd[1]: unbound.service: Failed with result 'exit-code'.
    ░░ Subject: Unit failed
    ░░ Defined-By: systemd
    ░░ Support: http://www.ubuntu.com/support
    ░░ 
    ░░ The unit unbound.service has entered the 'failed' state with result 'exit-code'.
    Nov 29 11:03:22 vmiXXXXXXX.contaboserver.net systemd[1]: Failed to start Unbound DNS server.
    ░░ Subject: A start job for unit unbound.service has failed
    ░░ Defined-By: systemd
    ░░ Support: http://www.ubuntu.com/support
    ░░ 
    ░░ A start job for unit unbound.service has finished with a failure.
    ░░ 
    ░░ The job identifier is 2849 and the job result is failed.
    Nov 29 11:03:22 vmiXXXXXXX.contaboserver.net systemd[1]: unbound.service: Scheduled restart job, restart counter is at 5.
    ░░ Subject: Automatic restarting of a unit has been scheduled
    ░░ Defined-By: systemd
    ░░ Support: http://www.ubuntu.com/support
    ░░ 
    ░░ Automatic restarting of the unit unbound.service has been scheduled, as the result for
    ░░ the configured Restart= setting for the unit.
    Nov 29 11:03:22 vmiXXXXXXX.contaboserver.net systemd[1]: Stopped Unbound DNS server.
    ░░ Subject: A stop job for unit unbound.service has finished
    ░░ Defined-By: systemd
    ░░ Support: http://www.ubuntu.com/support
    ░░ 
    ░░ A stop job for unit unbound.service has finished.
    ░░ 
    ░░ The job identifier is 2992 and the job result is done.
    Nov 29 11:03:22 vmiXXXXXXX.contaboserver.net systemd[1]: unbound.service: Start request repeated too quickly.
    Nov 29 11:03:22 vmiXXXXXXX.contaboserver.net systemd[1]: unbound.service: Failed with result 'exit-code'.
    ░░ Subject: Unit failed
    ░░ Defined-By: systemd
    ░░ Support: http://www.ubuntu.com/support
    ░░ 
    ░░ The unit unbound.service has entered the 'failed' state with result 'exit-code'.
    Nov 29 11:03:22 vmiXXXXXXX.contaboserver.net systemd[1]: Failed to start Unbound DNS server.
    ░░ Subject: A start job for unit unbound.service has failed
    ░░ Defined-By: systemd
    ░░ Support: http://www.ubuntu.com/support
    ░░ 
    ░░ A start job for unit unbound.service has finished with a failure.
    ░░ 
    ░░ The job identifier is 2992 and the job result is failed.
    
    girishG 1 Reply Last reply
    0
    • martinkbsM martinkbs

      @girish I am trying to install Cloudron on a fresh Ubuntu 22.04 installation and the installation process stops and does not complete.

      ==> Disable temporary address (IPv6)
      
      # Disable exim4 (1blu.de)
      systemctl stop exim4 || true
      Failed to stop exim4.service: Unit exim4.service not loaded.
      systemctl disable exim4 || true
      Failed to disable unit: Unit file exim4.service does not exist.
      
      # Disable bind for good measure (on online.net, kimsufi servers these are pre-installed)
      systemctl stop bind9 || true
      Failed to stop bind9.service: Unit bind9.service not loaded.
      systemctl disable bind9 || true
      Failed to disable unit: Unit file bind9.service does not exist.
      
      # on ovh images dnsmasq seems to run by default
      systemctl stop dnsmasq || true
      Failed to stop dnsmasq.service: Unit dnsmasq.service not loaded.
      systemctl disable dnsmasq || true
      Failed to disable unit: Unit file dnsmasq.service does not exist.
      
      # on ssdnodes postfix seems to run by default
      systemctl stop postfix || true
      Failed to stop postfix.service: Unit postfix.service not loaded.
      systemctl disable postfix || true
      Failed to disable unit: Unit file postfix.service does not exist.
      
      # on ubuntu 18.04 and 20.04, this is the default. this requires resolvconf for DNS to work further after the disable
      systemctl stop systemd-resolved || true
      systemctl disable systemd-resolved || true
      Removed /etc/systemd/system/multi-user.target.wants/systemd-resolved.service.
      Removed /etc/systemd/system/dbus-org.freedesktop.resolve1.service.
      
      # on vultr, ufw is enabled by default. we have our own firewall
      ufw disable || true
      Firewall stopped and disabled on system startup
      
      # we need unbound to work as this is required for installer.sh to do any DNS requests
      echo -e "server:\n\tinterface: 127.0.0.1\n" > /etc/unbound/unbound.conf.d/cloudron-network.conf
      systemctl restart unbound
      Job for unbound.service failed because the control process exited with error code.
      See "systemctl status unbound.service" and "journalctl -xeu unbound.service" for details.
      
      root@vmiXXXXXXX:~# systemctl status unbound.service
      × unbound.service - Unbound DNS server
           Loaded: loaded (/lib/systemd/system/unbound.service; enabled; vendor preset: enabled)
           Active: failed (Result: exit-code) since Tue 2022-11-29 11:03:22 UTC; 3min 16s ago
             Docs: man:unbound(8)
          Process: 19575 ExecStartPre=/usr/lib/unbound/package-helper chroot_setup (code=exited, status=0/SUCCESS)
          Process: 19578 ExecStartPre=/usr/lib/unbound/package-helper root_trust_anchor_update (code=exited, status=0/SUCCESS)
          Process: 19581 ExecStart=/usr/sbin/unbound -d -p $DAEMON_OPTS (code=exited, status=1/FAILURE)
          Process: 19582 ExecStopPost=/usr/lib/unbound/package-helper chroot_teardown (code=exited, status=0/SUCCESS)
         Main PID: 19581 (code=exited, status=1/FAILURE)
              CPU: 25ms
      
      Nov 29 11:03:22 vmiXXXXXXX.contaboserver.net systemd[1]: unbound.service: Scheduled restart job, restart counter is at 5.
      Nov 29 11:03:22 vmiXXXXXXX.contaboserver.net systemd[1]: Stopped Unbound DNS server.
      Nov 29 11:03:22 vmiXXXXXXX.contaboserver.net systemd[1]: unbound.service: Start request repeated too quickly.
      Nov 29 11:03:22 vmiXXXXXXX.contaboserver.net systemd[1]: unbound.service: Failed with result 'exit-code'.
      Nov 29 11:03:22 vmiXXXXXXX.contaboserver.net systemd[1]: Failed to start Unbound DNS server.
      
      root@vmiXXXXXXX:~# journalctl -xeu unbound.service
      ░░ The job identifier is 2706 and the job result is failed.
      Nov 29 11:03:21 vmiXXXXXXX.contaboserver.net systemd[1]: unbound.service: Scheduled restart job, restart counter is at 4.
      ░░ Subject: Automatic restarting of a unit has been scheduled
      ░░ Defined-By: systemd
      ░░ Support: http://www.ubuntu.com/support
      ░░ 
      ░░ Automatic restarting of the unit unbound.service has been scheduled, as the result for
      ░░ the configured Restart= setting for the unit.
      Nov 29 11:03:21 vmiXXXXXXX.contaboserver.net systemd[1]: Stopped Unbound DNS server.
      ░░ Subject: A stop job for unit unbound.service has finished
      ░░ Defined-By: systemd
      ░░ Support: http://www.ubuntu.com/support
      ░░ 
      ░░ A stop job for unit unbound.service has finished.
      ░░ 
      ░░ The job identifier is 2849 and the job result is done.
      Nov 29 11:03:21 vmiXXXXXXX.contaboserver.net systemd[1]: Starting Unbound DNS server...
      ░░ Subject: A start job for unit unbound.service has begun execution
      ░░ Defined-By: systemd
      ░░ Support: http://www.ubuntu.com/support
      ░░ 
      ░░ A start job for unit unbound.service has begun execution.
      ░░ 
      ░░ The job identifier is 2849.
      Nov 29 11:03:22 vmiXXXXXXX.contaboserver.net unbound[19581]: [1669719802] unbound[19581:0] error: can't bind socket: Cannot assign requested address for ::1 port 8953
      Nov 29 11:03:22 vmiXXXXXXX.contaboserver.net unbound[19581]: [1669719802] unbound[19581:0] error: cannot open control interface ::1 8953
      Nov 29 11:03:22 vmiXXXXXXX.contaboserver.net unbound[19581]: [1669719802] unbound[19581:0] fatal error: could not open ports
      Nov 29 11:03:22 vmiXXXXXXX.contaboserver.net systemd[1]: unbound.service: Main process exited, code=exited, status=1/FAILURE
      ░░ Subject: Unit process exited
      ░░ Defined-By: systemd
      ░░ Support: http://www.ubuntu.com/support
      ░░ 
      ░░ An ExecStart= process belonging to unit unbound.service has exited.
      ░░ 
      ░░ The process' exit code is 'exited' and its exit status is 1.
      Nov 29 11:03:22 vmiXXXXXXX.contaboserver.net systemd[1]: unbound.service: Failed with result 'exit-code'.
      ░░ Subject: Unit failed
      ░░ Defined-By: systemd
      ░░ Support: http://www.ubuntu.com/support
      ░░ 
      ░░ The unit unbound.service has entered the 'failed' state with result 'exit-code'.
      Nov 29 11:03:22 vmiXXXXXXX.contaboserver.net systemd[1]: Failed to start Unbound DNS server.
      ░░ Subject: A start job for unit unbound.service has failed
      ░░ Defined-By: systemd
      ░░ Support: http://www.ubuntu.com/support
      ░░ 
      ░░ A start job for unit unbound.service has finished with a failure.
      ░░ 
      ░░ The job identifier is 2849 and the job result is failed.
      Nov 29 11:03:22 vmiXXXXXXX.contaboserver.net systemd[1]: unbound.service: Scheduled restart job, restart counter is at 5.
      ░░ Subject: Automatic restarting of a unit has been scheduled
      ░░ Defined-By: systemd
      ░░ Support: http://www.ubuntu.com/support
      ░░ 
      ░░ Automatic restarting of the unit unbound.service has been scheduled, as the result for
      ░░ the configured Restart= setting for the unit.
      Nov 29 11:03:22 vmiXXXXXXX.contaboserver.net systemd[1]: Stopped Unbound DNS server.
      ░░ Subject: A stop job for unit unbound.service has finished
      ░░ Defined-By: systemd
      ░░ Support: http://www.ubuntu.com/support
      ░░ 
      ░░ A stop job for unit unbound.service has finished.
      ░░ 
      ░░ The job identifier is 2992 and the job result is done.
      Nov 29 11:03:22 vmiXXXXXXX.contaboserver.net systemd[1]: unbound.service: Start request repeated too quickly.
      Nov 29 11:03:22 vmiXXXXXXX.contaboserver.net systemd[1]: unbound.service: Failed with result 'exit-code'.
      ░░ Subject: Unit failed
      ░░ Defined-By: systemd
      ░░ Support: http://www.ubuntu.com/support
      ░░ 
      ░░ The unit unbound.service has entered the 'failed' state with result 'exit-code'.
      Nov 29 11:03:22 vmiXXXXXXX.contaboserver.net systemd[1]: Failed to start Unbound DNS server.
      ░░ Subject: A start job for unit unbound.service has failed
      ░░ Defined-By: systemd
      ░░ Support: http://www.ubuntu.com/support
      ░░ 
      ░░ A start job for unit unbound.service has finished with a failure.
      ░░ 
      ░░ The job identifier is 2992 and the job result is failed.
      
      girishG Offline
      girishG Offline
      girish
      Staff
      wrote on last edited by
      #2

      @martinkbs does the server have IPv6 enabled? Does curl https://ipv6.api.cloudron.io/api/v1/helper/public_ip work ?

      martinkbsM 1 Reply Last reply
      0
      • girishG girish

        @martinkbs does the server have IPv6 enabled? Does curl https://ipv6.api.cloudron.io/api/v1/helper/public_ip work ?

        martinkbsM Offline
        martinkbsM Offline
        martinkbs
        wrote on last edited by martinkbs
        #3

        @girish No, not work

        root@vmiXXXXXXX:~# curl https://ipv6.api.cloudron.io/api/v1/helper/public_ip
        curl: (7) Couldn't connect to server
        

        But in a testing instance of Oracle, curl https://ipv6.api.cloudron.io/api/v1/helper/public_ip is not working either and is installing Cloudron without any problem

        girishG 2 Replies Last reply
        0
        • martinkbsM martinkbs

          @girish No, not work

          root@vmiXXXXXXX:~# curl https://ipv6.api.cloudron.io/api/v1/helper/public_ip
          curl: (7) Couldn't connect to server
          

          But in a testing instance of Oracle, curl https://ipv6.api.cloudron.io/api/v1/helper/public_ip is not working either and is installing Cloudron without any problem

          girishG Offline
          girishG Offline
          girish
          Staff
          wrote on last edited by
          #4

          @martinkbs Oh. So, default ubuntu 22 unbound install on non ipv6 servers fails 😕 Guess, we have to workaround this in our installer.

          martinkbsM 1 Reply Last reply
          0
          • girishG girish

            @martinkbs Oh. So, default ubuntu 22 unbound install on non ipv6 servers fails 😕 Guess, we have to workaround this in our installer.

            martinkbsM Offline
            martinkbsM Offline
            martinkbs
            wrote on last edited by
            #5
            This post is deleted!
            1 Reply Last reply
            0
            • martinkbsM martinkbs

              @girish No, not work

              root@vmiXXXXXXX:~# curl https://ipv6.api.cloudron.io/api/v1/helper/public_ip
              curl: (7) Couldn't connect to server
              

              But in a testing instance of Oracle, curl https://ipv6.api.cloudron.io/api/v1/helper/public_ip is not working either and is installing Cloudron without any problem

              girishG Offline
              girishG Offline
              girish
              Staff
              wrote on last edited by
              #6

              @martinkbs this is on contabo correct? I will give it a try to see why the installation fails.

              1 Reply Last reply
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