NextCloud Backup fails with "Message: Invalid part number: 10001"

[pbischoff]

Hello everyone,

Since I migrated about 250 GB to my NextCloud app, the automatic backup takes several hours trying to backup and ends with the error:

box:backuptask runBackupUpload: result - {"result":"Error uploading snapshot/app_52cfd53a-8842-4b5b-afa5-836e3af76c54.tar.gz. Message: Invalid part number: 10001 HTTP Code: InvalidPart"}

MY PREREQUISITES

• Platform version v7.3.4 (Ubuntu 22.04.1 LTS)
• Backup Provider ionos-objectstorage
• Backup Storage Format tgz

Thanks for your help

[girish]

@pbischoff Since the backup is big, you have to probably change the upload part size. Backups -> Configure -> Advanced (at the bottom) -> Change the upload part size to say 500MB.

[pbischoff]

@girish Thank you very much, that solved the problem.

The 'change upload part size' hint would maybe be great for a Backup section in Troubleshooting Knowledge Base.
I also received an e-mail, where a backup section in troubleshooting was mentioned. But that section does not exist:

[girish]

@pbischoff thanks, I have fixed the link.