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    Solved NextCloud Backup fails with "Message: Invalid part number: 10001"

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    • P
      pbischoff last edited by pbischoff

      Hello everyone,

      Since I migrated about 250 GB to my NextCloud app, the automatic backup takes several hours trying to backup and ends with the error:

      box:backuptask runBackupUpload: result - {"result":"Error uploading snapshot/app_52cfd53a-8842-4b5b-afa5-836e3af76c54.tar.gz. Message: Invalid part number: 10001 HTTP Code: InvalidPart"}
      

      MY PREREQUISITES

      • Platform version v7.3.4 (Ubuntu 22.04.1 LTS)
      • Backup Provider ionos-objectstorage
      • Backup Storage Format tgz

      Thanks for your help

      girish 1 Reply Last reply Reply Quote 0
      • girish
        girish Staff @pbischoff last edited by

        @pbischoff Since the backup is big, you have to probably change the upload part size. Backups -> Configure -> Advanced (at the bottom) -> Change the upload part size to say 500MB.

        P 1 Reply Last reply Reply Quote 1
        • P
          pbischoff @girish last edited by

          @girish Thank you very much, that solved the problem.

          The 'change upload part size' hint would maybe be great for a Backup section in Troubleshooting Knowledge Base.
          I also received an e-mail, where a backup section in troubleshooting was mentioned. But that section does not exist:

          mail-backup-failed.png

          girish 1 Reply Last reply Reply Quote 2
          • girish
            girish Staff @pbischoff last edited by

            @pbischoff thanks, I have fixed the link.

            1 Reply Last reply Reply Quote 2
            • Topic has been marked as a question  girish girish 
            • Topic has been marked as solved  girish girish 
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