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Apps | Demo | Docs | Install

NextCloud Backup fails with "Message: Invalid part number: 10001"

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backupnextcloud
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  • P Offline
    P Offline
    pbischoff
    wrote on last edited by pbischoff
    #1

    Hello everyone,

    Since I migrated about 250 GB to my NextCloud app, the automatic backup takes several hours trying to backup and ends with the error:

    box:backuptask runBackupUpload: result - {"result":"Error uploading snapshot/app_52cfd53a-8842-4b5b-afa5-836e3af76c54.tar.gz. Message: Invalid part number: 10001 HTTP Code: InvalidPart"}
    

    MY PREREQUISITES

    • Platform version v7.3.4 (Ubuntu 22.04.1 LTS)
    • Backup Provider ionos-objectstorage
    • Backup Storage Format tgz

    Thanks for your help

    girishG 1 Reply Last reply
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  • girishG Offline
    girishG Offline
    girish Staff
    replied to pbischoff on last edited by
    #2

    @pbischoff Since the backup is big, you have to probably change the upload part size. Backups -> Configure -> Advanced (at the bottom) -> Change the upload part size to say 500MB.

    P 1 Reply Last reply
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    pbischoff
    replied to girish on last edited by
    #3

    @girish Thank you very much, that solved the problem.

    The 'change upload part size' hint would maybe be great for a Backup section in Troubleshooting Knowledge Base.
    I also received an e-mail, where a backup section in troubleshooting was mentioned. But that section does not exist:

    mail-backup-failed.png

    girishG 1 Reply Last reply
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  • girishG Offline
    girishG Offline
    girish Staff
    replied to pbischoff on last edited by
    #4

    @pbischoff thanks, I have fixed the link.

    1 Reply Last reply
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