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  3. Packaging the enterprise version of Mattermost

Packaging the enterprise version of Mattermost

Scheduled Pinned Locked Moved Mattermost
49 Posts 4 Posters 6.8k Views 6 Watching
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    • girishG Offline
      girishG Offline
      girish
      Staff
      wrote on last edited by
      #41

      @Sam_uk first make sure the mattermost versions match. after that, I think you take a backup . then, import the backup into a fresh mm installation .

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      • Sam_ukS Offline
        Sam_ukS Offline
        Sam_uk
        wrote on last edited by
        #42

        So I need to downgrade the /dev again so that versions match, do the import, then upgrade it?

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        • girishG Offline
          girishG Offline
          girish
          Staff
          wrote on last edited by girish
          #43

          @Sam_uk the package version don't need to match, only the mattermost version . Cloudron package is using mattermost 9.4.1 . Note that I am assuming here that the Cloudron package and the custom package you are using are similar. Maybe you can compare the code and double check.

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          • Sam_ukS Offline
            Sam_ukS Offline
            Sam_uk
            wrote on last edited by Sam_uk
            #44

            So i install the old version like this

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            • samukS Offline
              samukS Offline
              samuk
              wrote on last edited by
              #45

              I'm trying to import the backup from the old custom version into the new version appstore version. The version numbers match but I get an error "Error : External Error - incorrect header check" what does that mean please?

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              • girishG Offline
                girishG Offline
                girish
                Staff
                wrote on last edited by
                #46

                That looks like a zlib error. Are your backups encrypted? What storage are you using? Maybe you can download the backup file locally and try to extract it just to test.

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                • Sam_ukS Offline
                  Sam_ukS Offline
                  Sam_uk
                  wrote on last edited by
                  #47

                  Just to confirm this worked in the end. Thanks for the support

                  C 1 Reply Last reply
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                  • Sam_ukS Sam_uk

                    Just to confirm this worked in the end. Thanks for the support

                    C Offline
                    C Offline
                    CBCUN
                    wrote on last edited by
                    #48

                    @Sam_uk said in Packaging the enterprise version of Mattermost:

                    Just to confirm this worked in the end. Thanks for the support

                    Hi,

                    i have the same error on a other situation. Would you share your solution with us, please.

                    Greetings

                    Sam_ukS 1 Reply Last reply
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                    • C CBCUN

                      @Sam_uk said in Packaging the enterprise version of Mattermost:

                      Just to confirm this worked in the end. Thanks for the support

                      Hi,

                      i have the same error on a other situation. Would you share your solution with us, please.

                      Greetings

                      Sam_ukS Offline
                      Sam_ukS Offline
                      Sam_uk
                      wrote on last edited by
                      #49

                      @CBCUN It was an incorrect passkey in my case. Using the correct one worked.

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