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Cloudron Forum

Apps | Demo | Docs | Install
  1. Cloudron Forum
  2. Matrix (Synapse/Element)
  3. Error when trying to set admin

Error when trying to set admin

Scheduled Pinned Locked Moved Solved Matrix (Synapse/Element)
10 Posts 4 Posters 1.2k Views 4 Watching
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    • E Offline
      E Offline
      ezdub
      wrote on last edited by
      #1

      I've just installed Matrix & element and seem to have them running but when I try and set the admin in Matrix using this command via the cloudron terminal.

      PGPASSWORD=${CLOUDRON_POSTGRESQL_PASSWORD} psql -h ${CLOUDRON_POSTGRESQL_HOST} -p ${CLOUDRON_POSTGRESQL_PORT} -U ${CLOUDRON_POSTGRESQL_USERNAME} -d ${CLOUDRON_POSTGRESQL_DATABASE} -c "UPDATE users SET admin=1 WHERE name='@user:example.com'"
      

      And I changed the name=@user:example.com to the one that was provided on the first time usage pop up.

      When I run the command I get

      ERROR: column "name" does not exist

      Can anyone help with this, thanks

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      • nebulonN Offline
        nebulonN Offline
        nebulon
        Staff
        wrote on last edited by
        #2

        Just installed a matrix instance and I can't reproduce this. The users table does have a column name. Did you encounter any initial app startup errors maybe? Also can you try to re-install synapse to see if this is reproducible on your server?

        E 1 Reply Last reply
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        • nebulonN nebulon marked this topic as a question on
        • nebulonN nebulon

          Just installed a matrix instance and I can't reproduce this. The users table does have a column name. Did you encounter any initial app startup errors maybe? Also can you try to re-install synapse to see if this is reproducible on your server?

          E Offline
          E Offline
          ezdub
          wrote on last edited by ezdub
          #3

          @nebulon Yes I just did a fresh install thinking that perhaps my username did not like having a - in it but I made the username one word and still had the same issue.

          Please note name in the error is just a substitution for my actual user name

          Matrix & Element seem to work OK from what I can tell but not having used it before I don't really know

          nebulonN 1 Reply Last reply
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          • E ezdub

            @nebulon Yes I just did a fresh install thinking that perhaps my username did not like having a - in it but I made the username one word and still had the same issue.

            Please note name in the error is just a substitution for my actual user name

            Matrix & Element seem to work OK from what I can tell but not having used it before I don't really know

            nebulonN Offline
            nebulonN Offline
            nebulon
            Staff
            wrote on last edited by
            #4

            @ezdub the error you have posted suggests though that whatever you have substituted there, was considered as a table column and not an actual value for a column.

            Note the column is called name and thus has to be name="<here goes your username + domain>"

            E 1 Reply Last reply
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            • nebulonN nebulon

              @ezdub the error you have posted suggests though that whatever you have substituted there, was considered as a table column and not an actual value for a column.

              Note the column is called name and thus has to be name="<here goes your username + domain>"

              E Offline
              E Offline
              ezdub
              wrote on last edited by ezdub
              #5

              @nebulon Sorry about that I used the <here goes your username + domain> that was shown when the window popped up when first time usage. IE @airbuster@matrix.mydomainname.com

              And when I entered the command it said airbuster not found

              If it helps I can do a screenshot

              girishG 1 Reply Last reply
              0
              • E ezdub

                @nebulon Sorry about that I used the <here goes your username + domain> that was shown when the window popped up when first time usage. IE @airbuster@matrix.mydomainname.com

                And when I entered the command it said airbuster not found

                If it helps I can do a screenshot

                girishG Do not disturb
                girishG Do not disturb
                girish
                Staff
                wrote on last edited by
                #6

                @ezdub I would double check the quoting. Otherwise, you can send us a screenshot of the command to support@cloudron.io .

                E 1 Reply Last reply
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                • girishG girish

                  @ezdub I would double check the quoting. Otherwise, you can send us a screenshot of the command to support@cloudron.io .

                  E Offline
                  E Offline
                  ezdub
                  wrote on last edited by
                  #7

                  @girish Tried it with ' either side and not both did not work.

                  I'll send a screen shot, I think

                  E 1 Reply Last reply
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                  • E ezdub

                    @girish Tried it with ' either side and not both did not work.

                    I'll send a screen shot, I think

                    E Offline
                    E Offline
                    ezdub
                    wrote on last edited by
                    #8

                    @ezdub Sorted now, when the popup is shown on first time usage with the name @airbuster@matrix.mydomainname.com

                    It added an @ instead of a :

                    So it should look like this @airbuster:matrix.mydomainname.com

                    And that works when adding the admin account.

                    jdaviescoatesJ 1 Reply Last reply
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                    • E ezdub

                      @ezdub Sorted now, when the popup is shown on first time usage with the name @airbuster@matrix.mydomainname.com

                      It added an @ instead of a :

                      So it should look like this @airbuster:matrix.mydomainname.com

                      And that works when adding the admin account.

                      jdaviescoatesJ Offline
                      jdaviescoatesJ Offline
                      jdaviescoates
                      wrote on last edited by
                      #9

                      @ezdub said in Error when trying to set admin:

                      the popup is shown on first time usage with the name @airbuster@matrix.mydomainname.com

                      Sounds like that's a typo that ought to be fixed

                      I use Cloudron with Gandi & Hetzner

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                      • girishG Do not disturb
                        girishG Do not disturb
                        girish
                        Staff
                        wrote on last edited by
                        #10

                        I have pushed out a new package fixing the typo...

                        1 Reply Last reply
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                        • girishG girish has marked this topic as solved on
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