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  3. After disk full incident, can't restart Nextcloud App

After disk full incident, can't restart Nextcloud App

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    • ShaiS Offline
      ShaiS Offline
      Shai
      wrote on last edited by
      #1

      Nextcloud became unresponsive when the disk became full. I've cleared out 25G worth of free space. I restarted the server and restarted the app but Nextcloud is still unresponsive. All other apps on this Cloudron are working.

      In the logs I'm seeing this:
      This is what the log says when I try to start the Nextcloud app:

      Jul 16 14:10:43 box:apphealthmonitor app health: 15 running / 1 stopped / 1 unresponsive
      Jul 16 14:11:16 box:locker Acquired : apptask
      Jul 16 14:11:16 box:scheduler suspendJobs: 0eb292a7-d57c-42bc-9906-cbb13eebbcbd
      Jul 16 14:11:16 box:tasks startTask - starting task 6400 with options {"timeout":72000000,"nice":15,"memoryLimit":400,"logFile":"/home/yellowtent/platformdata/logs/0eb292a7-d57c-42bc-9906-cbb13eebbcbd/apptask.log"}. logs at /home/yellowtent/platformdata/logs/0eb292a7-d57c-42bc-9906-cbb13eebbcbd/apptask.log
      Jul 16 14:11:16 box:shell startTask spawn: /usr/bin/sudo -S -E /home/yellowtent/box/src/scripts/starttask.sh 6400 /home/yellowtent/platformdata/logs/0eb292a7-d57c-42bc-9906-cbb13eebbcbd/apptask.log 15 400
      Jul 16 14:11:16 box:shell startTask (stderr): Running as unit: box-task-6400.service
      Jul 16 14:11:17 box:shell startTask (stderr): Finished with result: success
      processes terminated with: code=exited/status=0
      runtime: 1.368s
      Jul 16 14:11:17 box:shell startTask (stdout): Service box-task-6400 finished with exit code 0
      Jul 16 14:11:17 box:tasks startTask: 6400 completed with code 0
      Jul 16 14:11:17 box:apps scheduleTask: task 6400 of 0eb292a7-d57c-42bc-9906-cbb13eebbcbd completed
      Jul 16 14:11:17 box:locker Released : apptask
      Jul 16 14:11:17 box:scheduler resumeJobs: 0eb292a7-d57c-42bc-9906-cbb13eebbcbd
      Jul 16 14:11:17 box:tasks startTask: 6400 done. error: null
      Jul 16 14:11:20 box:apphealthmonitor app health: 15 running / 2 stopped / 0 unresponsive
      Jul 16 14:11:27 box:locker Acquired : apptask
      Jul 16 14:11:27 box:scheduler suspendJobs: 0eb292a7-d57c-42bc-9906-cbb13eebbcbd
      Jul 16 14:11:27 box:tasks startTask - starting task 6401 with options {"timeout":72000000,"nice":15,"memoryLimit":400,"logFile":"/home/yellowtent/platformdata/logs/0eb292a7-d57c-42bc-9906-cbb13eebbcbd/apptask.log"}. logs at /home/yellowtent/platformdata/logs/0eb292a7-d57c-42bc-9906-cbb13eebbcbd/apptask.log
      Jul 16 14:11:27 box:shell startTask spawn: /usr/bin/sudo -S -E /home/yellowtent/box/src/scripts/starttask.sh 6401 /home/yellowtent/platformdata/logs/0eb292a7-d57c-42bc-9906-cbb13eebbcbd/apptask.log 15 400
      Jul 16 14:11:27 box:shell startTask (stderr): Running as unit: box-task-6401.service
      Jul 16 14:11:28 box:apphealthmonitor app health: 15 running / 1 stopped / 1 unresponsive
      Jul 16 14:11:29 box:shell startTask (stderr): Finished with result: success
      processes terminated with: code=exited/status=0
      runtime: 1.634s
      Jul 16 14:11:29 box:shell startTask (stdout): Service box-task-6401 finished with exit code 0
      Jul 16 14:11:29 box:tasks startTask: 6401 completed with code 0
      Jul 16 14:11:29 box:apps scheduleTask: task 6401 of 0eb292a7-d57c-42bc-9906-cbb13eebbcbd completed
      Jul 16 14:11:29 box:locker Released : apptask
      Jul 16 14:11:29 box:scheduler resumeJobs: 0eb292a7-d57c-42bc-9906-cbb13eebbcbd
      Jul 16 14:11:29 box:tasks startTask: 6401 done. error: null```
      
      Thanks so much for your help.
      1 Reply Last reply
      0
      • ShaiS Offline
        ShaiS Offline
        Shai
        wrote on last edited by
        #2

        I saw that the "unbound" service and the Redis service for this specific app were down. I restarted those services but Nextcloud still won't run.

        girishG 1 Reply Last reply
        0
        • ShaiS Shai

          I saw that the "unbound" service and the Redis service for this specific app were down. I restarted those services but Nextcloud still won't run.

          girishG Offline
          girishG Offline
          girish
          Staff
          wrote on last edited by
          #3

          @Shai the logs you posted are the box logs. Can you check the app logs instead? https://docs.cloudron.io/apps/#log-viewer

          1 Reply Last reply
          0
          • ShaiS Offline
            ShaiS Offline
            Shai
            wrote on last edited by
            #4
            This post is deleted!
            1 Reply Last reply
            0
            • ShaiS Shai marked this topic as a question on
            • ShaiS Offline
              ShaiS Offline
              Shai
              wrote on last edited by
              #5

              Here is the log that occured after I clicked "start app" button:

              Jul 17 08:58:04 box:settings initCache: pre-load settings
              Jul 17 08:58:04 box:taskworker Starting task 6420. Logs are at /home/yellowtent/platformdata/logs/0eb292a7-d57c-42bc-9906-cbb13eebbcbd/apptask.log
              Jul 17 08:58:04 box:apptask run: startTask installationState: pending_start runState: running
              Jul 17 08:58:04 box:tasks update 6420: {"percent":10,"message":"Starting app services"}
              Jul 17 08:58:05 2023-07-17 12:58:05,457 CRIT Supervisor is running as root. Privileges were not dropped because no user is specified in the config file. If you intend to run as root, you can set user=root in the config file to avoid this message.
              Jul 17 08:58:05 2023-07-17 12:58:05,457 INFO Included extra file "/etc/supervisor/conf.d/redis-service.conf" during parsing
              Jul 17 08:58:05 2023-07-17 12:58:05,457 INFO Included extra file "/etc/supervisor/conf.d/redis.conf" during parsing
              Jul 17 08:58:05 2023-07-17 12:58:05,466 CRIT Server 'inet_http_server' running without any HTTP authentication checking
              Jul 17 08:58:05 2023-07-17 12:58:05,466 INFO RPC interface 'supervisor' initialized
              Jul 17 08:58:05 2023-07-17 12:58:05,467 CRIT Server 'unix_http_server' running without any HTTP authentication checking
              Jul 17 08:58:05 2023-07-17 12:58:05,467 INFO RPC interface 'supervisor' initialized
              Jul 17 08:58:05 2023-07-17 12:58:05,468 INFO supervisord started with pid 1
              Jul 17 08:58:05 Starting supervisor
              Jul 17 08:58:05 box:tasks update 6420: {"percent":35,"message":"Starting container"}
              Jul 17 08:58:05 box:tasks update 6420: {"percent":80,"message":"Configuring reverse proxy"}
              Jul 17 08:58:05 box:reverseproxy providerMatchesSync: subject=CN = *.flipcloud.net domain=*.flipcloud.net issuer=C = US, O = Let's Encrypt, CN = R3 wildcard=true/true prod=true/true issuerMismatch=false wildcardMismatch=false match=true
              Jul 17 08:58:05 box:reverseproxy ensureCertificate: shai.flipcloud.net acme cert exists and is up to date
              Jul 17 08:58:05 box:reverseproxy expiryDate: subject=CN = *.flipcloud.net notBefore=Jun 12 17:11:05 2023 GMT notAfter=Sep 10 17:11:04 2023 GMT daysLeft=55.175674791666665
              Jul 17 08:58:05 box:reverseproxy needsRenewal: false. force: false
              Jul 17 08:58:05 box:reverseproxy writeAppLocationNginxConfig: writing config for "shai.flipcloud.net" to /home/yellowtent/platformdata/nginx/applications/0eb292a7-d57c-42bc-9906-cbb13eebbcbd/shai.flipcloud.net.conf with options {"sourceDir":"/home/yellowtent/box","vhost":"shai.flipcloud.net","hasIPv6":true,"ip":"172.18.17.145","port":80,"endpoint":"app","redirectTo":null,"certFilePath":"/home/yellowtent/platformdata/nginx/cert/_.flipcloud.net.cert","keyFilePath":"/home/yellowtent/platformdata/nginx/cert/_.flipcloud.net.key","robotsTxtQuoted":null,"cspQuoted":null,"hideHeaders":[],"proxyAuth":{"enabled":false,"id":"0eb292a7-d57c-42bc-9906-cbb13eebbcbd","location":"/"},"upstreamUri":"","ocsp":true,"hstsPreload":false}
              Jul 17 08:58:05 box:shell reload spawn: /usr/bin/sudo -S /home/yellowtent/box/src/scripts/restartservice.sh nginx
              Jul 17 08:58:06 12:C 17 Jul 2023 12:58:06.488 # Configuration loaded
              Jul 17 08:58:06 12:C 17 Jul 2023 12:58:06.488 # Redis version=6.0.16, bits=64, commit=00000000, modified=0, pid=12, just started
              Jul 17 08:58:06 12:C 17 Jul 2023 12:58:06.488 # oO0OoO0OoO0Oo Redis is starting oO0OoO0OoO0Oo
              Jul 17 08:58:06 12:M 17 Jul 2023 12:58:06.489 # Server initialized
              Jul 17 08:58:06 12:M 17 Jul 2023 12:58:06.489 # WARNING overcommit_memory is set to 0! Background save may fail under low memory condition. To fix this issue add 'vm.overcommit_memory = 1' to /etc/sysctl.conf and then reboot or run the command 'sysctl vm.overcommit_memory=1' for this to take effect.
              Jul 17 08:58:06 12:M 17 Jul 2023 12:58:06.489 * Running mode=standalone, port=6379.
              Jul 17 08:58:06 12:M 17 Jul 2023 12:58:06.490 * Loading RDB produced by version 6.0.16
              Jul 17 08:58:06 12:M 17 Jul 2023 12:58:06.490 * RDB age 36230 seconds
              Jul 17 08:58:06 12:M 17 Jul 2023 12:58:06.490 * RDB memory usage when created 9.32 Mb
              Jul 17 08:58:06 12:M 17 Jul 2023 12:58:06.536 * DB loaded from disk: 0.046 seconds
              Jul 17 08:58:06 12:M 17 Jul 2023 12:58:06.537 * Ready to accept connections
              Jul 17 08:58:06 2023-07-17 12:58:06,472 INFO spawned: 'redis' with pid 12
              Jul 17 08:58:06 2023-07-17 12:58:06,477 INFO spawned: 'redis-service' with pid 13
              Jul 17 08:58:06 Redis service endpoint listening on http://:::3000
              Jul 17 08:58:06 box:tasks update 6420: {"percent":100,"message":"Done"}
              Jul 17 08:58:06 box:tasks setCompleted - 6420: {"result":null,"error":null}
              Jul 17 08:58:06 box:tasks update 6420: {"percent":100,"result":null,"error":null}
              Jul 17 08:58:06 box:taskworker Task took 1.49 seconds
              Jul 17 08:58:07 2023-07-17 12:58:07,701 INFO success: redis entered RUNNING state, process has stayed up for > than 1 seconds (startsecs)
              Jul 17 08:58:07 2023-07-17 12:58:07,701 INFO success: redis-service entered RUNNING state, process has stayed up for > than 1 seconds (startsecs)
              Jul 17 08:59:21 ==> Update app: activity
              Jul 17 08:59:21 ==> Update app: admin_audit
              Jul 17 08:59:21 ==> Update app: bruteforcesettings
              Jul 17 08:59:21 ==> Update app: circles
              Jul 17 08:59:21 ==> Update app: cloud_federation_api
              Jul 17 08:59:21 ==> Update app: comments
              Jul 17 08:59:21 ==> Update app: contactsinteraction
              Jul 17 08:59:21 ==> Update app: dashboard
              Jul 17 08:59:21 ==> Update app: dav
              Jul 17 08:59:21 ==> Update app: encryption
              Jul 17 08:59:21 ==> Update app: federatedfilesharing
              Jul 17 08:59:21 ==> Update app: federation
              Jul 17 08:59:21 ==> Update app: files
              Jul 17 08:59:21 ==> Update app: files_external
              Jul 17 08:59:21 ==> Update app: files_pdfviewer
              Jul 17 08:59:21 ==> Update app: files_rightclick
              Jul 17 08:59:21 ==> Update app: files_sharing
              Jul 17 08:59:21 ==> Update app: files_trashbin
              Jul 17 08:59:21 ==> Update app: files_versions
              Jul 17 08:59:21 ==> Update app: firstrunwizard
              Jul 17 08:59:21 ==> Update app: logreader
              Jul 17 08:59:21 ==> Update app: lookup_server_connector
              Jul 17 08:59:21 ==> Update app: nextcloud_announcements
              Jul 17 08:59:21 ==> Update app: notifications
              Jul 17 08:59:21 ==> Update app: oauth2
              Jul 17 08:59:21 ==> Update app: password_policy
              Jul 17 08:59:21 ==> Update app: photos
              Jul 17 08:59:21 ==> Update app: privacy
              Jul 17 08:59:21 ==> Update app: provisioning_api
              Jul 17 08:59:21 ==> Update app: recommendations
              Jul 17 08:59:21 ==> Update app: related_resources
              Jul 17 08:59:21 ==> Update app: serverinfo
              Jul 17 08:59:21 ==> Update app: settings
              Jul 17 08:59:21 ==> Update app: sharebymail
              Jul 17 08:59:21 ==> Update app: support
              Jul 17 08:59:21 ==> Update app: survey_client
              Jul 17 08:59:21 ==> Update app: suspicious_login
              Jul 17 08:59:21 => Healtheck error: Error: connect ECONNREFUSED 172.18.17.145:80
              Jul 17 08:59:21 encryption photos user_ldap
              Jul 17 08:59:21 federatedfilesharing privacy user_status
              Jul 17 08:59:21 federation provisioning_api viewer
              Jul 17 08:59:21 files recommendations weather_status
              Jul 17 08:59:21 files_external related_resources workflowengine
              Jul 17 08:59:21 files_pdfviewer serverinfo
              Jul 17 08:59:21 files_rightclick settings
              Jul 17 08:59:22
              Jul 17 08:59:22
              Jul 17 08:59:22
              Jul 17 08:59:22
              Jul 17 08:59:22 Command "upgrade" is not defined.
              Jul 17 08:59:22 ==> Copying htaccess
              Jul 17 08:59:22 ==> New apps:
              Jul 17 08:59:22 ==> Update app: systemtags
              Jul 17 08:59:22 ==> Update app: text
              Jul 17 08:59:22 ==> Update app: theming
              Jul 17 08:59:22 ==> Update app: twofactor_backupcodes
              Jul 17 08:59:22 ==> Update app: twofactor_totp
              Jul 17 08:59:22 ==> Update app: updatenotification
              Jul 17 08:59:22 ==> Update app: user_ldap
              Jul 17 08:59:22 ==> Update app: user_status
              Jul 17 08:59:22 ==> Update app: viewer
              Jul 17 08:59:22 ==> Update app: weather_status
              Jul 17 08:59:22 ==> Update app: workflowengine
              Jul 17 08:59:22 ==> run migration
              Jul 17 08:59:22 ==> update config
              Jul 17 08:59:22 Nextcloud is not installed - only a limited number of commands are available
              Jul 17 08:59:22 accessibility files_sharing sharebymail
              Jul 17 08:59:22 activity files_sharing settings
              Jul 17 08:59:22 activity files_trashbin spreed
              Jul 17 08:59:22 admin_audit files_trashbin sharebymail
              Jul 17 08:59:22 admin_audit files_versions support
              Jul 17 08:59:22 bruteforcesettings files_versions support
              Jul 17 08:59:22 bruteforcesettings files_videoplayer survey_client
              Jul 17 08:59:22 calendar firstrunwizard suspicious_login
              Jul 17 08:59:22 circles firstrunwizard survey_client
              Jul 17 08:59:22 circles logreader systemtags
              Jul 17 08:59:22 cloud_federation_api logreader suspicious_login
              Jul 17 08:59:22 cloud_federation_api lookup_server_connector text
              Jul 17 08:59:22 comments lookup_server_connector systemtags
              Jul 17 08:59:22 comments nextcloud_announcements theming
              Jul 17 08:59:22 contactsinteraction nextcloud_announcements text
              Jul 17 08:59:22 contactsinteraction notifications twofactor_backupcodes
              Jul 17 08:59:22 dashboard notifications theming
              Jul 17 08:59:22 dashboard oauth2 twofactor_totp
              Jul 17 08:59:22 dav oauth2 twofactor_backupcodes
              Jul 17 08:59:22 dav password_policy updatenotification
              Jul 17 08:59:22 encryption password_policy twofactor_totp
              Jul 17 08:59:22 encryption photos user_ldap
              Jul 17 08:59:22 federatedfilesharing photos updatenotification
              Jul 17 08:59:22 federatedfilesharing privacy user_status
              Jul 17 08:59:22 federation privacy user_ldap
              Jul 17 08:59:22 federation provisioning_api viewer
              Jul 17 08:59:22 files provisioning_api user_status
              Jul 17 08:59:22 files recommendations weather_status
              Jul 17 08:59:22 files_external recommendations viewer
              Jul 17 08:59:22 files_external related_resources workflowengine
              Jul 17 08:59:22 files_pdfviewer related_resources weather_status
              Jul 17 08:59:22 files_pdfviewer serverinfo
              Jul 17 08:59:22 files_rightclick serverinfo workflowengine
              Jul 17 08:59:22 files_rightclick settings
              Jul 17 09:00:14 ==> Updating apps
              Jul 17 09:00:14 ==> Old apps:
              Jul 17 09:00:14 activity files_sharing settings
              Jul 17 09:00:14 admin_audit files_trashbin sharebymail
              Jul 17 09:00:14 bruteforcesettings files_versions support
              Jul 17 09:00:14 circles firstrunwizard survey_client
              Jul 17 09:00:14 cloud_federation_api logreader suspicious_login
              Jul 17 09:00:14 comments lookup_server_connector systemtags
              Jul 17 09:00:14 contactsinteraction nextcloud_announcements text
              Jul 17 09:00:14 dashboard notifications theming
              Jul 17 09:00:14 dav oauth2 twofactor_backupcodes
              Jul 17 09:00:14 encryption password_policy twofactor_totp
              Jul 17 09:00:14 federatedfilesharing photos updatenotification
              Jul 17 09:00:14 federation privacy user_ldap
              Jul 17 09:00:14 files provisioning_api user_status
              Jul 17 09:00:14 files_external recommendations viewer
              Jul 17 09:00:14 files_pdfviewer related_resources weather_status
              Jul 17 09:00:14 files_rightclick serverinfo workflowengine
              Jul 17 09:00:14 accessibility files_sharing sharebymail
              Jul 17 09:00:14 activity files_trashbin spreed
              Jul 17 09:00:14 admin_audit files_versions support
              Jul 17 09:00:14 bruteforcesettings files_videoplayer survey_client
              Jul 17 09:00:14 calendar firstrunwizard suspicious_login
              Jul 17 09:00:14 circles logreader systemtags
              Jul 17 09:00:14 cloud_federation_api lookup_server_connector text
              Jul 17 09:00:14 comments nextcloud_announcements theming
              Jul 17 09:00:14 contactsinteraction notifications twofactor_backupcodes
              Jul 17 09:00:14 dashboard oauth2 twofactor_totp
              Jul 17 09:00:14 dav password_policy updatenotification
              Jul 17 09:00:14 encryption photos user_ldap
              Jul 17 09:00:14 federatedfilesharing privacy user_status
              Jul 17 09:00:14 federation provisioning_api viewer
              Jul 17 09:00:14 files recommendations weather_status
              Jul 17 09:00:14 files_external related_resources workflowengine
              Jul 17 09:00:14 files_pdfviewer serverinfo
              Jul 17 09:00:14 files_rightclick settings
              Jul 17 09:00:14 ==> Update app: activity
              Jul 17 09:00:14 ==> Update app: admin_audit
              Jul 17 09:00:14 ==> Update app: bruteforcesettings
              Jul 17 09:00:14 ==> Update app: circles
              Jul 17 09:00:14 ==> Update app: cloud_federation_api
              Jul 17 09:00:14 ==> Update app: comments
              Jul 17 09:00:14 ==> Update app: contactsinteraction
              Jul 17 09:00:14 ==> Update app: dashboard
              Jul 17 09:00:14 ==> Update app: dav
              Jul 17 09:00:14 ==> Update app: encryption
              Jul 17 09:00:14 ==> Update app: federatedfilesharing
              Jul 17 09:00:14 ==> Update app: federation
              Jul 17 09:00:14 ==> Update app: files
              Jul 17 09:00:14 ==> Update app: files_external
              Jul 17 09:00:14 ==> Update app: files_pdfviewer
              Jul 17 09:00:14 ==> Update app: files_rightclick
              Jul 17 09:00:14 ==> Update app: files_sharing
              Jul 17 09:00:14 ==> Update app: files_trashbin
              Jul 17 09:00:14 ==> Update app: files_versions
              Jul 17 09:00:14 ==> Update app: firstrunwizard
              Jul 17 09:00:15 ==> Update app: logreader
              Jul 17 09:00:15 ==> Update app: lookup_server_connector
              Jul 17 09:00:15 ==> Update app: nextcloud_announcements
              Jul 17 09:00:15 ==> Update app: notifications
              Jul 17 09:00:15 ==> Update app: oauth2
              Jul 17 09:00:15 ==> Update app: password_policy
              Jul 17 09:00:15 ==> Update app: photos
              Jul 17 09:00:15 ==> Update app: privacy
              Jul 17 09:00:15 ==> Update app: provisioning_api
              Jul 17 09:00:15 ==> Update app: recommendations
              Jul 17 09:00:15 ==> Update app: related_resources
              Jul 17 09:00:15 ==> Update app: serverinfo
              Jul 17 09:00:15 ==> Update app: settings
              Jul 17 09:00:15 ==> Update app: sharebymail
              Jul 17 09:00:15 ==> Update app: support
              Jul 17 09:00:15 ==> Update app: survey_client
              Jul 17 09:00:15 ==> Update app: suspicious_login
              Jul 17 09:00:15 => Healtheck error: Error: connect ECONNREFUSED 172.18.17.145:80
              Jul 17 09:00:15 ==> Update app: systemtags
              Jul 17 09:00:15 ==> Update app: text
              Jul 17 09:00:15 ==> Update app: theming
              Jul 17 09:00:15 ==> Update app: twofactor_backupcodes
              Jul 17 09:00:15 ==> Update app: twofactor_totp
              Jul 17 09:00:15 ==> Update app: updatenotification
              Jul 17 09:00:15 ==> Update app: user_ldap
              Jul 17 09:00:15 ==> Update app: user_status
              Jul 17 09:00:15 ==> Update app: viewer
              Jul 17 09:00:15 ==> Update app: weather_status
              Jul 17 09:00:15 ==> Update app: workflowengine
              Jul 17 09:00:15 ==> New apps:
              Jul 17 09:00:15 activity files_sharing settings
              Jul 17 09:00:15 admin_audit files_trashbin sharebymail
              Jul 17 09:00:15 bruteforcesettings files_versions support
              Jul 17 09:00:15 circles firstrunwizard survey_client
              Jul 17 09:00:15 cloud_federation_api logreader suspicious_login
              Jul 17 09:00:15 comments lookup_server_connector systemtags
              Jul 17 09:00:15 contactsinteraction nextcloud_announcements text
              Jul 17 09:00:15 dashboard notifications theming
              Jul 17 09:00:15 dav oauth2 twofactor_backupcodes
              Jul 17 09:00:15 encryption password_policy twofactor_totp
              Jul 17 09:00:15 federatedfilesharing photos updatenotification
              Jul 17 09:00:15 federation privacy user_ldap
              Jul 17 09:00:15 files provisioning_api user_status
              Jul 17 09:00:15 files_external recommendations viewer
              Jul 17 09:00:15 files_pdfviewer related_resources weather_status
              Jul 17 09:00:15 files_rightclick serverinfo workflowengine
              Jul 17 09:00:15 accessibility files_sharing sharebymail
              Jul 17 09:00:15 activity files_trashbin spreed
              Jul 17 09:00:15 admin_audit files_versions support
              Jul 17 09:00:15 bruteforcesettings files_videoplayer survey_client
              Jul 17 09:00:15 calendar firstrunwizard suspicious_login
              Jul 17 09:00:15 circles logreader systemtags
              Jul 17 09:00:15 cloud_federation_api lookup_server_connector text
              Jul 17 09:00:15 comments nextcloud_announcements theming
              Jul 17 09:00:15 contactsinteraction notifications twofactor_backupcodes
              Jul 17 09:00:15 dashboard oauth2 twofactor_totp
              Jul 17 09:00:15 dav password_policy updatenotification
              Jul 17 09:00:15 encryption photos user_ldap
              Jul 17 09:00:15 federatedfilesharing privacy user_status
              Jul 17 09:00:15 federation provisioning_api viewer
              Jul 17 09:00:15 files recommendations weather_status
              Jul 17 09:00:15 files_external related_resources workflowengine
              Jul 17 09:00:15 files_pdfviewer serverinfo
              Jul 17 09:00:15 files_rightclick settings
              Jul 17 09:00:15 ==> Copying htaccess
              Jul 17 09:00:16 ==> update config
              Jul 17 09:00:16 ==> run migration
              Jul 17 09:00:16 Nextcloud is not installed - only a limited number of commands are available
              Jul 17 09:00:16
              Jul 17 09:00:16
              Jul 17 09:00:16 Command "upgrade" is not defined. 
              
              girishG 1 Reply Last reply
              0
              • ShaiS Shai

                Here is the log that occured after I clicked "start app" button:

                Jul 17 08:58:04 box:settings initCache: pre-load settings
                Jul 17 08:58:04 box:taskworker Starting task 6420. Logs are at /home/yellowtent/platformdata/logs/0eb292a7-d57c-42bc-9906-cbb13eebbcbd/apptask.log
                Jul 17 08:58:04 box:apptask run: startTask installationState: pending_start runState: running
                Jul 17 08:58:04 box:tasks update 6420: {"percent":10,"message":"Starting app services"}
                Jul 17 08:58:05 2023-07-17 12:58:05,457 CRIT Supervisor is running as root. Privileges were not dropped because no user is specified in the config file. If you intend to run as root, you can set user=root in the config file to avoid this message.
                Jul 17 08:58:05 2023-07-17 12:58:05,457 INFO Included extra file "/etc/supervisor/conf.d/redis-service.conf" during parsing
                Jul 17 08:58:05 2023-07-17 12:58:05,457 INFO Included extra file "/etc/supervisor/conf.d/redis.conf" during parsing
                Jul 17 08:58:05 2023-07-17 12:58:05,466 CRIT Server 'inet_http_server' running without any HTTP authentication checking
                Jul 17 08:58:05 2023-07-17 12:58:05,466 INFO RPC interface 'supervisor' initialized
                Jul 17 08:58:05 2023-07-17 12:58:05,467 CRIT Server 'unix_http_server' running without any HTTP authentication checking
                Jul 17 08:58:05 2023-07-17 12:58:05,467 INFO RPC interface 'supervisor' initialized
                Jul 17 08:58:05 2023-07-17 12:58:05,468 INFO supervisord started with pid 1
                Jul 17 08:58:05 Starting supervisor
                Jul 17 08:58:05 box:tasks update 6420: {"percent":35,"message":"Starting container"}
                Jul 17 08:58:05 box:tasks update 6420: {"percent":80,"message":"Configuring reverse proxy"}
                Jul 17 08:58:05 box:reverseproxy providerMatchesSync: subject=CN = *.flipcloud.net domain=*.flipcloud.net issuer=C = US, O = Let's Encrypt, CN = R3 wildcard=true/true prod=true/true issuerMismatch=false wildcardMismatch=false match=true
                Jul 17 08:58:05 box:reverseproxy ensureCertificate: shai.flipcloud.net acme cert exists and is up to date
                Jul 17 08:58:05 box:reverseproxy expiryDate: subject=CN = *.flipcloud.net notBefore=Jun 12 17:11:05 2023 GMT notAfter=Sep 10 17:11:04 2023 GMT daysLeft=55.175674791666665
                Jul 17 08:58:05 box:reverseproxy needsRenewal: false. force: false
                Jul 17 08:58:05 box:reverseproxy writeAppLocationNginxConfig: writing config for "shai.flipcloud.net" to /home/yellowtent/platformdata/nginx/applications/0eb292a7-d57c-42bc-9906-cbb13eebbcbd/shai.flipcloud.net.conf with options {"sourceDir":"/home/yellowtent/box","vhost":"shai.flipcloud.net","hasIPv6":true,"ip":"172.18.17.145","port":80,"endpoint":"app","redirectTo":null,"certFilePath":"/home/yellowtent/platformdata/nginx/cert/_.flipcloud.net.cert","keyFilePath":"/home/yellowtent/platformdata/nginx/cert/_.flipcloud.net.key","robotsTxtQuoted":null,"cspQuoted":null,"hideHeaders":[],"proxyAuth":{"enabled":false,"id":"0eb292a7-d57c-42bc-9906-cbb13eebbcbd","location":"/"},"upstreamUri":"","ocsp":true,"hstsPreload":false}
                Jul 17 08:58:05 box:shell reload spawn: /usr/bin/sudo -S /home/yellowtent/box/src/scripts/restartservice.sh nginx
                Jul 17 08:58:06 12:C 17 Jul 2023 12:58:06.488 # Configuration loaded
                Jul 17 08:58:06 12:C 17 Jul 2023 12:58:06.488 # Redis version=6.0.16, bits=64, commit=00000000, modified=0, pid=12, just started
                Jul 17 08:58:06 12:C 17 Jul 2023 12:58:06.488 # oO0OoO0OoO0Oo Redis is starting oO0OoO0OoO0Oo
                Jul 17 08:58:06 12:M 17 Jul 2023 12:58:06.489 # Server initialized
                Jul 17 08:58:06 12:M 17 Jul 2023 12:58:06.489 # WARNING overcommit_memory is set to 0! Background save may fail under low memory condition. To fix this issue add 'vm.overcommit_memory = 1' to /etc/sysctl.conf and then reboot or run the command 'sysctl vm.overcommit_memory=1' for this to take effect.
                Jul 17 08:58:06 12:M 17 Jul 2023 12:58:06.489 * Running mode=standalone, port=6379.
                Jul 17 08:58:06 12:M 17 Jul 2023 12:58:06.490 * Loading RDB produced by version 6.0.16
                Jul 17 08:58:06 12:M 17 Jul 2023 12:58:06.490 * RDB age 36230 seconds
                Jul 17 08:58:06 12:M 17 Jul 2023 12:58:06.490 * RDB memory usage when created 9.32 Mb
                Jul 17 08:58:06 12:M 17 Jul 2023 12:58:06.536 * DB loaded from disk: 0.046 seconds
                Jul 17 08:58:06 12:M 17 Jul 2023 12:58:06.537 * Ready to accept connections
                Jul 17 08:58:06 2023-07-17 12:58:06,472 INFO spawned: 'redis' with pid 12
                Jul 17 08:58:06 2023-07-17 12:58:06,477 INFO spawned: 'redis-service' with pid 13
                Jul 17 08:58:06 Redis service endpoint listening on http://:::3000
                Jul 17 08:58:06 box:tasks update 6420: {"percent":100,"message":"Done"}
                Jul 17 08:58:06 box:tasks setCompleted - 6420: {"result":null,"error":null}
                Jul 17 08:58:06 box:tasks update 6420: {"percent":100,"result":null,"error":null}
                Jul 17 08:58:06 box:taskworker Task took 1.49 seconds
                Jul 17 08:58:07 2023-07-17 12:58:07,701 INFO success: redis entered RUNNING state, process has stayed up for > than 1 seconds (startsecs)
                Jul 17 08:58:07 2023-07-17 12:58:07,701 INFO success: redis-service entered RUNNING state, process has stayed up for > than 1 seconds (startsecs)
                Jul 17 08:59:21 ==> Update app: activity
                Jul 17 08:59:21 ==> Update app: admin_audit
                Jul 17 08:59:21 ==> Update app: bruteforcesettings
                Jul 17 08:59:21 ==> Update app: circles
                Jul 17 08:59:21 ==> Update app: cloud_federation_api
                Jul 17 08:59:21 ==> Update app: comments
                Jul 17 08:59:21 ==> Update app: contactsinteraction
                Jul 17 08:59:21 ==> Update app: dashboard
                Jul 17 08:59:21 ==> Update app: dav
                Jul 17 08:59:21 ==> Update app: encryption
                Jul 17 08:59:21 ==> Update app: federatedfilesharing
                Jul 17 08:59:21 ==> Update app: federation
                Jul 17 08:59:21 ==> Update app: files
                Jul 17 08:59:21 ==> Update app: files_external
                Jul 17 08:59:21 ==> Update app: files_pdfviewer
                Jul 17 08:59:21 ==> Update app: files_rightclick
                Jul 17 08:59:21 ==> Update app: files_sharing
                Jul 17 08:59:21 ==> Update app: files_trashbin
                Jul 17 08:59:21 ==> Update app: files_versions
                Jul 17 08:59:21 ==> Update app: firstrunwizard
                Jul 17 08:59:21 ==> Update app: logreader
                Jul 17 08:59:21 ==> Update app: lookup_server_connector
                Jul 17 08:59:21 ==> Update app: nextcloud_announcements
                Jul 17 08:59:21 ==> Update app: notifications
                Jul 17 08:59:21 ==> Update app: oauth2
                Jul 17 08:59:21 ==> Update app: password_policy
                Jul 17 08:59:21 ==> Update app: photos
                Jul 17 08:59:21 ==> Update app: privacy
                Jul 17 08:59:21 ==> Update app: provisioning_api
                Jul 17 08:59:21 ==> Update app: recommendations
                Jul 17 08:59:21 ==> Update app: related_resources
                Jul 17 08:59:21 ==> Update app: serverinfo
                Jul 17 08:59:21 ==> Update app: settings
                Jul 17 08:59:21 ==> Update app: sharebymail
                Jul 17 08:59:21 ==> Update app: support
                Jul 17 08:59:21 ==> Update app: survey_client
                Jul 17 08:59:21 ==> Update app: suspicious_login
                Jul 17 08:59:21 => Healtheck error: Error: connect ECONNREFUSED 172.18.17.145:80
                Jul 17 08:59:21 encryption photos user_ldap
                Jul 17 08:59:21 federatedfilesharing privacy user_status
                Jul 17 08:59:21 federation provisioning_api viewer
                Jul 17 08:59:21 files recommendations weather_status
                Jul 17 08:59:21 files_external related_resources workflowengine
                Jul 17 08:59:21 files_pdfviewer serverinfo
                Jul 17 08:59:21 files_rightclick settings
                Jul 17 08:59:22
                Jul 17 08:59:22
                Jul 17 08:59:22
                Jul 17 08:59:22
                Jul 17 08:59:22 Command "upgrade" is not defined.
                Jul 17 08:59:22 ==> Copying htaccess
                Jul 17 08:59:22 ==> New apps:
                Jul 17 08:59:22 ==> Update app: systemtags
                Jul 17 08:59:22 ==> Update app: text
                Jul 17 08:59:22 ==> Update app: theming
                Jul 17 08:59:22 ==> Update app: twofactor_backupcodes
                Jul 17 08:59:22 ==> Update app: twofactor_totp
                Jul 17 08:59:22 ==> Update app: updatenotification
                Jul 17 08:59:22 ==> Update app: user_ldap
                Jul 17 08:59:22 ==> Update app: user_status
                Jul 17 08:59:22 ==> Update app: viewer
                Jul 17 08:59:22 ==> Update app: weather_status
                Jul 17 08:59:22 ==> Update app: workflowengine
                Jul 17 08:59:22 ==> run migration
                Jul 17 08:59:22 ==> update config
                Jul 17 08:59:22 Nextcloud is not installed - only a limited number of commands are available
                Jul 17 08:59:22 accessibility files_sharing sharebymail
                Jul 17 08:59:22 activity files_sharing settings
                Jul 17 08:59:22 activity files_trashbin spreed
                Jul 17 08:59:22 admin_audit files_trashbin sharebymail
                Jul 17 08:59:22 admin_audit files_versions support
                Jul 17 08:59:22 bruteforcesettings files_versions support
                Jul 17 08:59:22 bruteforcesettings files_videoplayer survey_client
                Jul 17 08:59:22 calendar firstrunwizard suspicious_login
                Jul 17 08:59:22 circles firstrunwizard survey_client
                Jul 17 08:59:22 circles logreader systemtags
                Jul 17 08:59:22 cloud_federation_api logreader suspicious_login
                Jul 17 08:59:22 cloud_federation_api lookup_server_connector text
                Jul 17 08:59:22 comments lookup_server_connector systemtags
                Jul 17 08:59:22 comments nextcloud_announcements theming
                Jul 17 08:59:22 contactsinteraction nextcloud_announcements text
                Jul 17 08:59:22 contactsinteraction notifications twofactor_backupcodes
                Jul 17 08:59:22 dashboard notifications theming
                Jul 17 08:59:22 dashboard oauth2 twofactor_totp
                Jul 17 08:59:22 dav oauth2 twofactor_backupcodes
                Jul 17 08:59:22 dav password_policy updatenotification
                Jul 17 08:59:22 encryption password_policy twofactor_totp
                Jul 17 08:59:22 encryption photos user_ldap
                Jul 17 08:59:22 federatedfilesharing photos updatenotification
                Jul 17 08:59:22 federatedfilesharing privacy user_status
                Jul 17 08:59:22 federation privacy user_ldap
                Jul 17 08:59:22 federation provisioning_api viewer
                Jul 17 08:59:22 files provisioning_api user_status
                Jul 17 08:59:22 files recommendations weather_status
                Jul 17 08:59:22 files_external recommendations viewer
                Jul 17 08:59:22 files_external related_resources workflowengine
                Jul 17 08:59:22 files_pdfviewer related_resources weather_status
                Jul 17 08:59:22 files_pdfviewer serverinfo
                Jul 17 08:59:22 files_rightclick serverinfo workflowengine
                Jul 17 08:59:22 files_rightclick settings
                Jul 17 09:00:14 ==> Updating apps
                Jul 17 09:00:14 ==> Old apps:
                Jul 17 09:00:14 activity files_sharing settings
                Jul 17 09:00:14 admin_audit files_trashbin sharebymail
                Jul 17 09:00:14 bruteforcesettings files_versions support
                Jul 17 09:00:14 circles firstrunwizard survey_client
                Jul 17 09:00:14 cloud_federation_api logreader suspicious_login
                Jul 17 09:00:14 comments lookup_server_connector systemtags
                Jul 17 09:00:14 contactsinteraction nextcloud_announcements text
                Jul 17 09:00:14 dashboard notifications theming
                Jul 17 09:00:14 dav oauth2 twofactor_backupcodes
                Jul 17 09:00:14 encryption password_policy twofactor_totp
                Jul 17 09:00:14 federatedfilesharing photos updatenotification
                Jul 17 09:00:14 federation privacy user_ldap
                Jul 17 09:00:14 files provisioning_api user_status
                Jul 17 09:00:14 files_external recommendations viewer
                Jul 17 09:00:14 files_pdfviewer related_resources weather_status
                Jul 17 09:00:14 files_rightclick serverinfo workflowengine
                Jul 17 09:00:14 accessibility files_sharing sharebymail
                Jul 17 09:00:14 activity files_trashbin spreed
                Jul 17 09:00:14 admin_audit files_versions support
                Jul 17 09:00:14 bruteforcesettings files_videoplayer survey_client
                Jul 17 09:00:14 calendar firstrunwizard suspicious_login
                Jul 17 09:00:14 circles logreader systemtags
                Jul 17 09:00:14 cloud_federation_api lookup_server_connector text
                Jul 17 09:00:14 comments nextcloud_announcements theming
                Jul 17 09:00:14 contactsinteraction notifications twofactor_backupcodes
                Jul 17 09:00:14 dashboard oauth2 twofactor_totp
                Jul 17 09:00:14 dav password_policy updatenotification
                Jul 17 09:00:14 encryption photos user_ldap
                Jul 17 09:00:14 federatedfilesharing privacy user_status
                Jul 17 09:00:14 federation provisioning_api viewer
                Jul 17 09:00:14 files recommendations weather_status
                Jul 17 09:00:14 files_external related_resources workflowengine
                Jul 17 09:00:14 files_pdfviewer serverinfo
                Jul 17 09:00:14 files_rightclick settings
                Jul 17 09:00:14 ==> Update app: activity
                Jul 17 09:00:14 ==> Update app: admin_audit
                Jul 17 09:00:14 ==> Update app: bruteforcesettings
                Jul 17 09:00:14 ==> Update app: circles
                Jul 17 09:00:14 ==> Update app: cloud_federation_api
                Jul 17 09:00:14 ==> Update app: comments
                Jul 17 09:00:14 ==> Update app: contactsinteraction
                Jul 17 09:00:14 ==> Update app: dashboard
                Jul 17 09:00:14 ==> Update app: dav
                Jul 17 09:00:14 ==> Update app: encryption
                Jul 17 09:00:14 ==> Update app: federatedfilesharing
                Jul 17 09:00:14 ==> Update app: federation
                Jul 17 09:00:14 ==> Update app: files
                Jul 17 09:00:14 ==> Update app: files_external
                Jul 17 09:00:14 ==> Update app: files_pdfviewer
                Jul 17 09:00:14 ==> Update app: files_rightclick
                Jul 17 09:00:14 ==> Update app: files_sharing
                Jul 17 09:00:14 ==> Update app: files_trashbin
                Jul 17 09:00:14 ==> Update app: files_versions
                Jul 17 09:00:14 ==> Update app: firstrunwizard
                Jul 17 09:00:15 ==> Update app: logreader
                Jul 17 09:00:15 ==> Update app: lookup_server_connector
                Jul 17 09:00:15 ==> Update app: nextcloud_announcements
                Jul 17 09:00:15 ==> Update app: notifications
                Jul 17 09:00:15 ==> Update app: oauth2
                Jul 17 09:00:15 ==> Update app: password_policy
                Jul 17 09:00:15 ==> Update app: photos
                Jul 17 09:00:15 ==> Update app: privacy
                Jul 17 09:00:15 ==> Update app: provisioning_api
                Jul 17 09:00:15 ==> Update app: recommendations
                Jul 17 09:00:15 ==> Update app: related_resources
                Jul 17 09:00:15 ==> Update app: serverinfo
                Jul 17 09:00:15 ==> Update app: settings
                Jul 17 09:00:15 ==> Update app: sharebymail
                Jul 17 09:00:15 ==> Update app: support
                Jul 17 09:00:15 ==> Update app: survey_client
                Jul 17 09:00:15 ==> Update app: suspicious_login
                Jul 17 09:00:15 => Healtheck error: Error: connect ECONNREFUSED 172.18.17.145:80
                Jul 17 09:00:15 ==> Update app: systemtags
                Jul 17 09:00:15 ==> Update app: text
                Jul 17 09:00:15 ==> Update app: theming
                Jul 17 09:00:15 ==> Update app: twofactor_backupcodes
                Jul 17 09:00:15 ==> Update app: twofactor_totp
                Jul 17 09:00:15 ==> Update app: updatenotification
                Jul 17 09:00:15 ==> Update app: user_ldap
                Jul 17 09:00:15 ==> Update app: user_status
                Jul 17 09:00:15 ==> Update app: viewer
                Jul 17 09:00:15 ==> Update app: weather_status
                Jul 17 09:00:15 ==> Update app: workflowengine
                Jul 17 09:00:15 ==> New apps:
                Jul 17 09:00:15 activity files_sharing settings
                Jul 17 09:00:15 admin_audit files_trashbin sharebymail
                Jul 17 09:00:15 bruteforcesettings files_versions support
                Jul 17 09:00:15 circles firstrunwizard survey_client
                Jul 17 09:00:15 cloud_federation_api logreader suspicious_login
                Jul 17 09:00:15 comments lookup_server_connector systemtags
                Jul 17 09:00:15 contactsinteraction nextcloud_announcements text
                Jul 17 09:00:15 dashboard notifications theming
                Jul 17 09:00:15 dav oauth2 twofactor_backupcodes
                Jul 17 09:00:15 encryption password_policy twofactor_totp
                Jul 17 09:00:15 federatedfilesharing photos updatenotification
                Jul 17 09:00:15 federation privacy user_ldap
                Jul 17 09:00:15 files provisioning_api user_status
                Jul 17 09:00:15 files_external recommendations viewer
                Jul 17 09:00:15 files_pdfviewer related_resources weather_status
                Jul 17 09:00:15 files_rightclick serverinfo workflowengine
                Jul 17 09:00:15 accessibility files_sharing sharebymail
                Jul 17 09:00:15 activity files_trashbin spreed
                Jul 17 09:00:15 admin_audit files_versions support
                Jul 17 09:00:15 bruteforcesettings files_videoplayer survey_client
                Jul 17 09:00:15 calendar firstrunwizard suspicious_login
                Jul 17 09:00:15 circles logreader systemtags
                Jul 17 09:00:15 cloud_federation_api lookup_server_connector text
                Jul 17 09:00:15 comments nextcloud_announcements theming
                Jul 17 09:00:15 contactsinteraction notifications twofactor_backupcodes
                Jul 17 09:00:15 dashboard oauth2 twofactor_totp
                Jul 17 09:00:15 dav password_policy updatenotification
                Jul 17 09:00:15 encryption photos user_ldap
                Jul 17 09:00:15 federatedfilesharing privacy user_status
                Jul 17 09:00:15 federation provisioning_api viewer
                Jul 17 09:00:15 files recommendations weather_status
                Jul 17 09:00:15 files_external related_resources workflowengine
                Jul 17 09:00:15 files_pdfviewer serverinfo
                Jul 17 09:00:15 files_rightclick settings
                Jul 17 09:00:15 ==> Copying htaccess
                Jul 17 09:00:16 ==> update config
                Jul 17 09:00:16 ==> run migration
                Jul 17 09:00:16 Nextcloud is not installed - only a limited number of commands are available
                Jul 17 09:00:16
                Jul 17 09:00:16
                Jul 17 09:00:16 Command "upgrade" is not defined. 
                
                girishG Offline
                girishG Offline
                girish
                Staff
                wrote on last edited by
                #6

                @Shai said in After disk full incident, can't restart Nextcloud App:

                Jul 17 08:59:22 Nextcloud is not installed - only a limited number of commands are available

                This happens mostly when the nextcloud config file gets confused because of out of disk. Can you try this?

                • From your previous backup, look for config/config.php . This file will installed => true inside it. Replace the config file in your current installation with the one from the backup.
                • Restart the app
                • It should work most likely

                If this is tricky, please feel free to reach out to support@cloudron.io

                1 Reply Last reply
                3
                • ShaiS Offline
                  ShaiS Offline
                  Shai
                  wrote on last edited by
                  #7

                  @girish THANK YOU! I followed your instructions and all good now.

                  1 Reply Last reply
                  3
                  • ShaiS Shai has marked this topic as solved on
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