Cloudron Forum

Good afternoon,

I hope this message finds you well.

We are experiencing an issue when attempting to download PDF files from Docuseal. Following the update to version 1.6.18, a pop-up window appears displaying the error message "Failed to download files." We would greatly appreciate your assistance in resolving this matter promptly.

Thank you for your attention and support.

Best regards,

Good morning:

Here are the logs that came out when the user tried to download the PDF file from Docuseal: https://drive.google.com/file/d/1IbcD_QXWY6Rr08iPWKWmxZ_YaAaKKQiL/view?usp=sharing

Thank you

@docuseal Problem solved, thank you!

@joseph Thank you so much, problem solved.