+1 for Zammad
Best posts made by syben
Latest posts made by syben
Individual mailbox (SMTP) data for outgoing e-mails
Hello! I would like to configure a custom mailbox for outgoing messages and notifications for Chatwoot. Unfortunately all my attempts have failed.
I have made the following attempts:
Changed the Cloudron settings for Chatwoot by creating the domain "example.com" in Cloudron and successfully deposited the mailbox "firstname.lastname@example.org" in the outgoing mail settings in Cloudron. Then customizing the Cloudron Chatwoot settings under "Email" by specifying "info" and "@example.com". Result: in the Cloudron Mailer Log the error message appears, "email@example.com" is not allowed to send as "firstname.lastname@example.org". My configuration is not accepted even after restart.
Adjusting the "env" file based on https://www.chatwoot.com/docs/self-hosted/configuration/environment-variables or https://github.com/chatwoot/chatwoot/blob/develop/.env.example - the changes are not taken over either, the error message in the mail log is always there.
How can I store the desired mailbox in Chatwoot? Thanks in advance for your answer!