Cloudron Forum

Thank you! It worked. But how did it crash? Like, I gave the permissions to the folders?

Hello,

I'm getting this error.

{
  "status": "Failed Dependency",
  "message": "Unable to connect to filemanager: connect ECONNREFUSED 172.18.0.23:3000 ECONNREFUSED"
}

The last thing I did was select multiple folders inside the public folder (LAMP App) at once and then tried to change their permission from root to www-data, which resulted in a long wait, and then, when I refreshed the page, nothing was visible on the file manager.

Screenshot attached:

https://prnt.sc/Xg99Pfr8hTyM

Let me know what's the issue is and how to get this issue resolved.

Thanks!

@james I have sent the logs in the private message.

How do I send you the mail.log?

The full error code is the following: 535 5.7.8 Authentication failed

This indicates either an invalid SMTP username or password.

The credentials are all good and double tested multiple times.

What logs do you want, let me know.

Thank you!

I checked the logs but did not find anything here:

tail -f /var/log/syslog | grep -i 'IPTables RateLimit'

Also, I checked this:

iptables -t filter -L CLOUDRON_RATELIMIT confirms the rate limits are active.

So I went ahead and checked the logs with the IPs that the warmup services are using to connect, but did not find any logs of them in the /var/log/syslog

Also, one more thing, I confirmed with the Warmup service team about the connections limits per second and they toldme this:

If that´s the case, then it´s even more odd because we are not doing up to 50 connection attempts per second.

So this also confirms that it's something odd.

Let me know.

Thanks!

Can you please let me know how to get this issue resolved?

I do not want to clear all rate-limited ips as this might also remove some unwanted users as well.

Is there a way to whitelist those IPs that I want?

Please help me with that.

Thanks!

Hello,

I'm facing an issue with SMTP: Authentication failed.

Basically, I have connected my email to a warmup service. The connections work fine for a few hours, like 4-5 hours, and after that, the warmup service starts showing me a connection error, the same error I mentioned

So I go ahead and restart the connection again in the tool, and it starts working fine again for a few hours, and then the same Auth failure.

I have read this online:

Warmup Inboxes tool makes too many SMTP/IMAP connections or too frequent auth attempts (which is common in warming tools), Cloudron may temporarily block or delay further authentication.

Am I digging in the right direction? If yes, then please let me know how I can resolve the issue and get this done?

I also did not see any errors in the log files regarding this.

Can you please help me with the issue?

Thanks!