Issues with WordPress Corruption and Backup Management
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I've been dealing with some ongoing issues with my WordPress site and backups, and I could really use some advice.
It all started back in October when my site got corrupted and showed the error message: “There has been a critical error on this website.” After some time, I finally managed to restore it, but the same problem hit again last week. I had to go back to a very old backup because trying to restore from more recent ones just brought up the same error, even though they were from before the issues began.
This seems to be a WordPress-specific problem since my other applications are working fine. I don’t think the server is the issue, either.
On top of that, I’ve noticed that some apps aren’t backing up correctly, and old backups aren’t being deleted, which might be leading to storage problems.
I'm not sure if these two issues are connected, but I'd appreciate any tips on diagnosing and fixing them. Has anyone experienced something similar? Any suggestions would be great!
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@IniBudi said in Issues with WordPress Corruption and Backup Management:
Try to switch your PHP version to 7.4,
How do I do that?
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@SamGreenwood make sure that you use LAMP instead of WordPress Developer or Managed.
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@IniBudi said in Issues with WordPress Corruption and Backup Management:
@SamGreenwood make sure that you use LAMP instead of WordPress Developer or Managed.
Now you come to mention it, it'd probably be good if the WordPress apps had the same "chose PHP version" feature that the LAMP app has.
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If WP keeps getting corrupt, it is possible that the site is hacked. The backup situation and WP not loading is most likely not related.
About backups not getting deleted, see the notes in https://docs.cloudron.io/backups/#cleanup-backups . When app updates, it creates a backup and this backup will be kept for 3 weeks.
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@IniBudi said in Issues with WordPress Corruption and Backup Management:
@SamGreenwood make sure that you use LAMP instead of WordPress Developer or Managed.
The instance I'm using is WP (Managed). I was hoping there's a way to fix it without having to create a new server. I don't want to lose my content.
@joseph said in Issues with WordPress Corruption and Backup Management:
If WP keeps getting corrupt, it is possible that the site is hacked. The backup situation and WP not loading is most likely not related.
I doubt it, I don't see any traffic that looks unusual. It seems like an issue with the WP package.
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@SamGreenwood said in Issues with WordPress Corruption and Backup Management:
I doubt it, I don't see any traffic that looks unusual. It seems like an issue with the WP package.
Do you have the logs when WP is down? It could also be a plugin related issue. Update plugins one by one and after each update restart the app to check which plugin might be causing it
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@SamGreenwood Also, is there a way to pull the main Cloudron log file and the app log files at once?
