Issues with WordPress Corruption and Backup Management
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@IniBudi said in Issues with WordPress Corruption and Backup Management:
@SamGreenwood make sure that you use LAMP instead of WordPress Developer or Managed.
The instance I'm using is WP (Managed). I was hoping there's a way to fix it without having to create a new server. I don't want to lose my content.
@joseph said in Issues with WordPress Corruption and Backup Management:
If WP keeps getting corrupt, it is possible that the site is hacked. The backup situation and WP not loading is most likely not related.
I doubt it, I don't see any traffic that looks unusual. It seems like an issue with the WP package.
@SamGreenwood said in Issues with WordPress Corruption and Backup Management:
I doubt it, I don't see any traffic that looks unusual. It seems like an issue with the WP package.
Do you have the logs when WP is down? It could also be a plugin related issue. Update plugins one by one and after each update restart the app to check which plugin might be causing it
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@SamGreenwood said in Issues with WordPress Corruption and Backup Management:
I doubt it, I don't see any traffic that looks unusual. It seems like an issue with the WP package.
Do you have the logs when WP is down? It could also be a plugin related issue. Update plugins one by one and after each update restart the app to check which plugin might be causing it
@joseph give me a bit I'll pull them.
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@joseph give me a bit I'll pull them.
@SamGreenwood Also, is there a way to pull the main Cloudron log file and the app log files at once?
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@SamGreenwood Also, is there a way to pull the main Cloudron log file and the app log files at once?
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@SamGreenwood try do disable all Wp plugins and themes. Simply, you can rename those folders (/wp-content/plugins and /wp-content/themes) adding something after, then create new empty ones. And try if something changes. I don't think issue is related to backup.
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Here are links the the logs:
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Here are links the the logs:
About Wordpress,
- list item have you disabled all plugins and themes?
- did you check that wp-config.php is properly configured? (Eg. DB_NAME, DB_USER, DB_PASSWORD and DB_HOST).
In this situation, I think could be better to hire a Wp dev that can take a deep look inside...
About Cloudron,
it seems you don't have enough space on VPS (Error: Not enough disk space)...
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There seem to be separate issues.
Cloudron backup errored with error: Error copying snapshot/app_542a898c-ae8f-4b67-b06e-16104dd8cdf4.tar.gz (12168190995 bytes): AccessDenied AccessDenied: null
This is the backup error. It says access denied. How/where are your backups stored? Does the API key have permissions to Copy?
2025-01-18T00:00:37.000Z [Sat Jan 18 00:00:37.378324 2025] [php:error] [pid 66] [client 172.18.18.140:58048] PHP Fatal error: Uncaught Error: Failed opening required '/app/data/wp-content/plugins/wp-rest-api-authentication/admin\partials\notices\class-mo-api-authentication-notices-utils.php' (include_path='.:/usr/share/php') in /app/data/wp-content/plugins/wp-rest-api-authentication/includes/class-miniorange-api-authentication-cron-manager.php:14\nStack trace:\n#0 /app/data/wp-content/plugins/wp-rest-api-authentication/includes/class-miniorange-api-authentication.php(130): require_once()\n#1 /app/data/wp-content/plugins/wp-rest-api-authentication/includes/class-miniorange-api-authentication.php(76): Miniorange_Api_Authentication->load_dependencies()\n#2 /app/data/wp-content/plugins/wp-rest-api-authentication/miniorange-api-authentication.php(124): Miniorange_Api_Authentication->__construct()\n#3 /app/data/wp-content/plugins/wp-rest-api-authentication/miniorange-api-authentication.php(127): run_miniorange_api_authentication()\n#4 /app/code/wp-settings.php(471): include_once('...')\n#5 /app/data/wp-config.php(118): require_once('...')\n#6 /app/code/wp-load.php(50): require_once('...')\n#7 /app/code/wp-blog-header.php(13): require_once('...')\n#8 /app/code/index.php(17): require('...')\n#9 {main}\n thrown in /app/data/wp-content/plugins/wp-rest-api-authentication/includes/class-miniorange-api-authentication-cron-manager.php on line 14
There is a PHP erorr coming from
wp-rest-api-authenticationplugin. You have to debug the backtrace above. -
Clarification:
This instance has WP Multisite enabled. I get the error mentioned above on the subcidiary sites but get a "Error establishing a database connection" on the main network site.
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Clarification:
This instance has WP Multisite enabled. I get the error mentioned above on the subcidiary sites but get a "Error establishing a database connection" on the main network site.
@SamGreenwood can you try disabling
wp-rest-api-authentication? I suspect that plugin is the source of the issue. See https://docs.cloudron.io/apps/wordpress-managed/#disabling-plugin -
I followed the instructions, now the child sites work but the main network site isn't,