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Cloudron Forum

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  1. Cloudron Forum
  2. Typebot
  3. Connection refused on viewer

Connection refused on viewer

Scheduled Pinned Locked Moved Unsolved Typebot
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  • LanhildL Offline
    LanhildL Offline
    Lanhild
    App Dev
    wrote on last edited by
    #1

    When trying to reach a published bot via a new tab, a client gets the error Failed to load resource when loading the page. Trying it out on multiple other networks and devices, I cannot replicate this error.

    This led me to believe it is a network error on the client side. Though, when trying the same steps over at Typebot's SaaS, the client doesn't get any errors, and the connection is successful.

    I'm thinking there's a quirk hidden somewhere in Cloudron's app configuration leading to this behavior.
    Any clues, I'm pretty lost.

    38e44895-80d9-4629-ab00-d385f739245f-image.png

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    • nebulonN Offline
      nebulonN Offline
      nebulon
      Staff
      wrote on last edited by
      #2

      Haven't tried this myself, but looking at that port number, do you maybe have to configure the app to use this port via the Cloudron dashboard first?

      LanhildL 1 Reply Last reply
      0
      • nebulonN nebulon marked this topic as a question on
      • nebulonN nebulon

        Haven't tried this myself, but looking at that port number, do you maybe have to configure the app to use this port via the Cloudron dashboard first?

        LanhildL Offline
        LanhildL Offline
        Lanhild
        App Dev
        wrote on last edited by
        #3

        @nebulon That's where it becomes confusing - you don't need to.

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        • robiR Offline
          robiR Offline
          robi
          wrote on last edited by
          #4

          There is no SSL on internal connections..

          Conscious tech

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          • nebulonN Offline
            nebulonN Offline
            nebulon
            Staff
            wrote on last edited by
            #5

            @Lanhild so just to be on the same page, basically it doesn't work to connect to the secondary domain of your typebot instance (which is the one for the bots)? Does a simple curl to that work for a start?

            LanhildL 1 Reply Last reply
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            • nebulonN nebulon

              @Lanhild so just to be on the same page, basically it doesn't work to connect to the secondary domain of your typebot instance (which is the one for the bots)? Does a simple curl to that work for a start?

              LanhildL Offline
              LanhildL Offline
              Lanhild
              App Dev
              wrote on last edited by
              #6

              @nebulon Yeah, it does work. What I meant was that it doesn't work for some clients, even though they are indeed connected to a network. I used to believe it was an issue on the client side, but the fact that it works on another typebot Cloudron instance for the clients is what makes me believe it comes from the server.

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