Endpoint not reachable. reinstallation has helped (https://collabora.example.org/hosting/discovery)
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@nebulon nope.
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wrote on Feb 13, 2025, 3:30 PM last edited by
Getting the same error. Nextcloud states:
Failed to connect to the remote server: Server error: `GET https://office.domain.de/hosting/discovery` resulted in a `502 Bad Gateway` response: <!DOCTYPE html> <html> <head> <meta charset="utf-8" /> <meta name="viewport" content="user-scalable=no, initial- (truncated...)
If i call the URL in browser i also get the cloudron error page. Restarting the app doesn't change this behaviour.
the app log of collabora says:Feb 13 16:20:16 2025/02/13 15:20:16 [error] 21#21: *128 connect() failed (111: Unknown error) while connecting to upstream, client: 172.18.0.1, server: , request: "GET /hosting/capabilities HTTP/1.1", upstream: "http://127.0.0.1:9980/hosting/capabilities", host: "office.domain.de" Feb 13 16:20:16 2025/02/13 15:20:16 [warn] 21#21: *128 upstream server temporarily disabled while connecting to upstream, client: 172.18.0.1, server: , request: "GET /hosting/capabilities HTTP/1.1", upstream: "http://127.0.0.1:9980/hosting/capabilities", host: "office.domain.de"
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If you can't reach the collabora page itself visting its domain, then the app is likely not healthy. Have you tried to restart it?
wrote on Feb 13, 2025, 5:53 PM last edited by@nebulon yes. restarted it several times.
only https://office.domain.de/hosting/discovery throws the error - https://office.domain.de/ is working and cloudron states the app is healthy and responsive. -
@jkammerer can you try re-install collabora altogether and check if the error persists? if so, we should debug further. you can safely re-install the collabora app, the app has no state of it's own.
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@jkammerer can you try re-install collabora altogether and check if the error persists? if so, we should debug further. you can safely re-install the collabora app, the app has no state of it's own.
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wrote 16 days ago last edited by
I keep getting this error. i reinstall now für the third time. As we don't work with the online office on a regular basis, i can't tell how long it works before getting into this error.
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Does opening https://office.domain.de/hosting/discovery on browser work ? Does your office network have dynamic IPs or any other networking setup we need to be aware of?
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wrote 15 days ago last edited by
Is this possibly a similar/ related problem to this one? https://forum.cloudron.io/topic/13459/collabora-online-stops-working-after-restart-502-bad-gateway/
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(Same update as in the other thread.)
We've pushed a new app package. If collabora is broken in your case, just delete the file
coolwsd.xml
via the cloudron filemanager and restart the app. Then reconfigure if needed via its configure form.