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Cloudron Forum

Apps - Status | Demo | Docs | Install
  1. Cloudron Forum
  2. Nextcloud
  3. Update to 5.0.4 not working

Update to 5.0.4 not working

Scheduled Pinned Locked Moved Nextcloud
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  • R Offline
    R Offline
    RoboMod
    wrote on last edited by
    #1

    Hello.
    Today I tried to update one of my Nextcloud instances to 5.0.4. Unfortunately, the update did not run through. Instead, the old version was still active. Event logs show following lines:

    18:03 *** App was updated to v4.23.4
    18:03 *** Update started from v4.23.4 to v5.0.4

    What am I doing wrong?

    Best,
    RoboMod

    J 1 Reply Last reply
    0
    • jamesJ Offline
      jamesJ Offline
      james
      Staff
      wrote on last edited by
      #2

      Hello @RoboMod
      Sadly, these details are not enough to help in any significant way.
      Please provide the full update logs of the app.

      1 Reply Last reply
      0
      • R Offline
        R Offline
        RoboMod
        wrote on last edited by
        #3

        Okay. Where can I find them?

        jamesJ 1 Reply Last reply
        0
        • R RoboMod

          Okay. Where can I find them?

          jamesJ Offline
          jamesJ Offline
          james
          Staff
          wrote on last edited by
          #4

          @RoboMod the logs are the same logs you can view in the Log Viewer and can be downloaded there as well.

          1 Reply Last reply
          1
          • R RoboMod

            Hello.
            Today I tried to update one of my Nextcloud instances to 5.0.4. Unfortunately, the update did not run through. Instead, the old version was still active. Event logs show following lines:

            18:03 *** App was updated to v4.23.4
            18:03 *** Update started from v4.23.4 to v5.0.4

            What am I doing wrong?

            Best,
            RoboMod

            J Offline
            J Offline
            joseph
            Staff
            wrote on last edited by
            #5

            @RoboMod said in Update to 5.0.4 not working:

            Unfortunately, the update did not run through. Instead, the old version was still active

            This usually happens because the app backup failed. An app update involves taking a backup and then updating the app. If the backup failed, Cloudron will revert to whatever version was running previously. As @james said, check the app logs as to why the backup failed.

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