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  2. Nextcloud
  3. Nextcloud not responding after restore (healthcheck ECONNREFUSED)

Nextcloud not responding after restore (healthcheck ECONNREFUSED)

Scheduled Pinned Locked Moved Nextcloud
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  • archosA Offline
    archosA Offline
    archos
    wrote last edited by
    #1

    Hello,

    after restoring the Nextcloud app (from a previous backup), the application enters the Not responding state.
    The logs only show repeated health check failures:

    Jun 12 08:39:55 Config value were not updated
    Jun 12 08:39:55 ==> Run cron job on startup
    Jun 12 08:40:00 => Healtheck error: Error: connect ECONNREFUSED 172.18.19.58:80
    Jun 12 08:40:10 => Healtheck error: Error: connect ECONNREFUSED 172.18.19.58:80
    Jun 12 08:40:20 => Healtheck error: Error: connect ECONNREFUSED 172.18.19.58:80
    Jun 12 08:40:30 => Healtheck error: Error: connect ECONNREFUSED 172.18.19.58:80
    Jun 12 08:40:40 => Healtheck error: Error: connect ECONNREFUSED 172.18.19.58:80
    Jun 12 08:40:50 => Healtheck error: Error: connect ECONNREFUSED 172.18.19.58:80
    Jun 12 08:41:00 => Healtheck error: Error: connect ECONNREFUSED 172.18.19.58:80
    Jun 12 08:41:10 => Healtheck error: Error: connect ECONNREFUSED 172.18.19.58:80
    Jun 12 08:41:20 => Healtheck error: Error: connect ECONNREFUSED 172.18.19.58:80
    Jun 12 08:41:30 => Healtheck error: Error: connect ECONNREFUSED 172.18.19.58:80
    Jun 12 08:41:40 => Healtheck error: Error: connect ECONNREFUSED 172.18.19.58:80
    Jun 12 08:41:50 => Healtheck error: Error: connect ECONNREFUSED 172.18.19.58:80
    Jun 12 08:42:00 => Healtheck error: Error: connect ECONNREFUSED 172.18.19.58:80
    Jun 12 08:42:10 => Healtheck error: Error: connect ECONNREFUSED 172.18.19.58:80
    Jun 12 08:42:20 => Healtheck error: Error: connect ECONNREFUSED 172.18.19.58:80
    Jun 12 08:42:30 => Healtheck error: Error: connect ECONNREFUSED 172.18.19.58:80
    Jun 12 08:42:40 => Healtheck error: Error: connect ECONNREFUSED 172.18.19.58:80
    Jun 12 08:42:50 => Healtheck error: Error: connect ECONNREFUSED 172.18.19.58:80
    Jun 12 08:42:55 13:M 12 Jun 2025 06:42:55.468 * 10000 changes in 60 seconds. Saving...
    Jun 12 08:42:55 13:M 12 Jun 2025 06:42:55.469 * Background saving started by pid 26
    Jun 12 08:42:55 26:C 12 Jun 2025 06:42:55.480 * DB saved on disk
    Jun 12 08:42:55 26:C 12 Jun 2025 06:42:55.481 * Fork CoW for RDB: current 1 MB, peak 1 MB, average 0 MB
    Jun 12 08:42:55 13:M 12 Jun 2025 06:42:55.569 * Background saving terminated with success
    
    jamesJ 1 Reply Last reply
    1
    • archosA archos

      Hello,

      after restoring the Nextcloud app (from a previous backup), the application enters the Not responding state.
      The logs only show repeated health check failures:

      Jun 12 08:39:55 Config value were not updated
      Jun 12 08:39:55 ==> Run cron job on startup
      Jun 12 08:40:00 => Healtheck error: Error: connect ECONNREFUSED 172.18.19.58:80
      Jun 12 08:40:10 => Healtheck error: Error: connect ECONNREFUSED 172.18.19.58:80
      Jun 12 08:40:20 => Healtheck error: Error: connect ECONNREFUSED 172.18.19.58:80
      Jun 12 08:40:30 => Healtheck error: Error: connect ECONNREFUSED 172.18.19.58:80
      Jun 12 08:40:40 => Healtheck error: Error: connect ECONNREFUSED 172.18.19.58:80
      Jun 12 08:40:50 => Healtheck error: Error: connect ECONNREFUSED 172.18.19.58:80
      Jun 12 08:41:00 => Healtheck error: Error: connect ECONNREFUSED 172.18.19.58:80
      Jun 12 08:41:10 => Healtheck error: Error: connect ECONNREFUSED 172.18.19.58:80
      Jun 12 08:41:20 => Healtheck error: Error: connect ECONNREFUSED 172.18.19.58:80
      Jun 12 08:41:30 => Healtheck error: Error: connect ECONNREFUSED 172.18.19.58:80
      Jun 12 08:41:40 => Healtheck error: Error: connect ECONNREFUSED 172.18.19.58:80
      Jun 12 08:41:50 => Healtheck error: Error: connect ECONNREFUSED 172.18.19.58:80
      Jun 12 08:42:00 => Healtheck error: Error: connect ECONNREFUSED 172.18.19.58:80
      Jun 12 08:42:10 => Healtheck error: Error: connect ECONNREFUSED 172.18.19.58:80
      Jun 12 08:42:20 => Healtheck error: Error: connect ECONNREFUSED 172.18.19.58:80
      Jun 12 08:42:30 => Healtheck error: Error: connect ECONNREFUSED 172.18.19.58:80
      Jun 12 08:42:40 => Healtheck error: Error: connect ECONNREFUSED 172.18.19.58:80
      Jun 12 08:42:50 => Healtheck error: Error: connect ECONNREFUSED 172.18.19.58:80
      Jun 12 08:42:55 13:M 12 Jun 2025 06:42:55.468 * 10000 changes in 60 seconds. Saving...
      Jun 12 08:42:55 13:M 12 Jun 2025 06:42:55.469 * Background saving started by pid 26
      Jun 12 08:42:55 26:C 12 Jun 2025 06:42:55.480 * DB saved on disk
      Jun 12 08:42:55 26:C 12 Jun 2025 06:42:55.481 * Fork CoW for RDB: current 1 MB, peak 1 MB, average 0 MB
      Jun 12 08:42:55 13:M 12 Jun 2025 06:42:55.569 * Background saving terminated with success
      
      jamesJ Online
      jamesJ Online
      james
      Staff
      wrote last edited by
      #2

      @Hello archos
      The full app logs of the restore to now are needed to evalute what might be wrong.
      Please provide the full app logs.

      archosA 1 Reply Last reply
      1
      • jamesJ james

        @Hello archos
        The full app logs of the restore to now are needed to evalute what might be wrong.
        Please provide the full app logs.

        archosA Offline
        archosA Offline
        archos
        wrote last edited by
        #3

        @james Hello,
        thank you for the quick reply. This is all I have in the logs for now:
        log

        1 Reply Last reply
        0
        • jamesJ Online
          jamesJ Online
          james
          Staff
          wrote last edited by
          #4

          I will take a look in a moment.

          1 Reply Last reply
          0
          • archosA Offline
            archosA Offline
            archos
            wrote last edited by
            #5

            Well, mystery solved (maybe) – I’ve been struggling with this for two hours, and suddenly I got an email that the app is back online.
            No idea what was wrong.

            All of this started because the native Photos app in Nextcloud refuses to load or add any folders that contain photos.

            1 Reply Last reply
            0
            • jamesJ Online
              jamesJ Online
              james
              Staff
              wrote last edited by
              #6

              Oh okay.
              I will not investigate further. Please report back after some time if everything is working as expected.

              archosA 1 Reply Last reply
              1
              • jamesJ james

                Oh okay.
                I will not investigate further. Please report back after some time if everything is working as expected.

                archosA Offline
                archosA Offline
                archos
                wrote last edited by
                #7

                @james As I mentioned, Nextcloud suddenly came back online, but the Photos app still doesn’t work.
                It’s possible that the issue is on Nextcloud’s side, but I’m not sure.

                Anyway, thank you very much for the quick response!

                1 Reply Last reply
                0
                • archosA Offline
                  archosA Offline
                  archos
                  wrote last edited by
                  #8

                  Looks like it's an issue with the Photos app itself. Hopefully it will be fixed soon.
                  Github

                  1 Reply Last reply
                  2
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