[client 172.18.0.1:56398] AH01630: client denied by server configuration: /app/code/wp-includes/version.php

[girish]

@Jeyakumarrathnaselvi It seems you have put something in htaccess or apache configuration. Did you put anything there? Otherwise, can you inspect the contents of apache config and the htaccess?

[Jeyakumarrathnaselvi]

No i didn't add any. Please check the configuration. it was working fine and suddenly started facing this issue

[Jeyakumarrathnaselvi]

I am getting this error when i try to update the core or upload plugin etc

[girish]

@Jeyakumarrathnaselvi Looking at the error message again, it's trying to access the code in /app/code. There are 2 versions of WordPress - Managed (/app/code) and Developer (/app/data/public) . Which version of WP are you using ? You can see this in the Updates section of the app.

[Jeyakumarrathnaselvi]

We are using this . I think it is non-developer version

[girish]

@Jeyakumarrathnaselvi Right, you are on the managed version. On the managed version, you cannot update WordPress from inside WordPress. The source code is readonly for security reasons. Just to double check, is that what you were trying to do ?

Also, WP 6.3 is the latest. There are no more updates.

[Jeyakumarrathnaselvi]

No, I am facing issue to even to upload a plugin or theme

[micmc]

@Jeyakumarrathnaselvi said in [client 172.18.0.1:56398] AH01630: client denied by server configuration: /app/code/wp-includes/version.php:

No, I am facing issue to even to upload a plugin or theme

It seems to me that for some reason it might be caused by a plugin, contact form for instance. May be, maybe not.

Have you tried to disable all the plugins and see if it runs normally without any plugins activated? If you can't get access to the admin dashboard, use file manager to get into /wp-content/plugins zip all the folders in there, then delete them.

Then try to login to wp again. Normally all should be fine. Now unzip the plugins folders to put them back in /wp-content/plugins. Then login back to wp and re-activate the plugins one by one to find out whom the culprit is.

[girish]

@Jeyakumarrathnaselvi So, WP itself is running OK but you face this issues when uploading a plugin/theme ?

It would help a lot if you can give us complete information in a single shot and explain the problem in detail with reproduction steps. Otherwise, we all have to guess.

[james]

Closed due to inactivity