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Cloudron Forum

Apps | Demo | Docs | Install
  1. Cloudron Forum
  2. Fider
  3. Sign In with email doesn't seem to work, either

Sign In with email doesn't seem to work, either

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  • marcusquinnM Offline
    marcusquinnM Offline
    marcusquinn
    wrote last edited by
    #1

    I get the email, but the link to sign-in doesn't seem to work.

    Perhaps because my Super Admin account was created first by logging in with CLoudron?

    Web Design & Development: https://www.evergreen.je
    Technology & Apps: https://www.marcusquinn.com

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    0
    • jdaviescoatesJ Online
      jdaviescoatesJ Online
      jdaviescoates
      wrote last edited by
      #2

      Email login works for for me, when trying to login using emails hosted on the Cloudron.

      But the issue is that only Cloudron hosted emails can join-in - when trying to sign-in with a non-Cloudron email address no sign-in link ever arrives.

      @marcusquinn said in Sign In with email doesn't seem to work, either:

      Perhaps because my Super Admin account was created first by logging in with CLoudron?

      The create Admin flow for me didn't display the option to login with Cloudron, only email 🤔

      I use Cloudron with Gandi & Hetzner

      jdaviescoatesJ 1 Reply Last reply
      0
      • jdaviescoatesJ jdaviescoates

        Email login works for for me, when trying to login using emails hosted on the Cloudron.

        But the issue is that only Cloudron hosted emails can join-in - when trying to sign-in with a non-Cloudron email address no sign-in link ever arrives.

        @marcusquinn said in Sign In with email doesn't seem to work, either:

        Perhaps because my Super Admin account was created first by logging in with CLoudron?

        The create Admin flow for me didn't display the option to login with Cloudron, only email 🤔

        jdaviescoatesJ Online
        jdaviescoatesJ Online
        jdaviescoates
        wrote last edited by
        #3

        said in Sign In with email doesn't seem to work, either:

        The create Admin flow for me didn't display the option to login with Cloudron, only email 🤔

        I just did another install and it was the same, I see this:

        c129ced5-92cf-4bd0-9717-f6a0d08bfa28-image.png

        the OR does seem to suggest that perhaps there ought to be another option above, but I doesn't show for me.

        Perhaps because I choose "Leave user management to the app": Screenshot from 2025-10-10 10-19-58.png

        @staff at the very least something needs to be changed / updated in the install flow because it says Dashboard visibility but then have the "Leave user management to the app" displayed as an option which makes no sense in that context.

        But really I think this is the main issue/ problem with this app at present:

        427c9519-1b4a-42a8-95e8-9b711d55c57a-image.png

        It needs to be open to people who don't have a mailbox on the Cloudron too!

        I use Cloudron with Gandi & Hetzner

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        • jdaviescoatesJ Online
          jdaviescoatesJ Online
          jdaviescoates
          wrote last edited by jdaviescoates
          #4

          OK, this is strange. If I choose "Leave user management to the app" I can actually login with a non-Cloudron mailbox (and there is no option to login with Cloudron). But when logged in (even when logged in with a Cloudron mailbox) I can't actually submit any ideas. You can login and get to the idea suggestion box, but there is no submit button:

          image.png

          Odd.

          I use Cloudron with Gandi & Hetzner

          jdaviescoatesJ 1 Reply Last reply
          1
          • jdaviescoatesJ jdaviescoates

            OK, this is strange. If I choose "Leave user management to the app" I can actually login with a non-Cloudron mailbox (and there is no option to login with Cloudron). But when logged in (even when logged in with a Cloudron mailbox) I can't actually submit any ideas. You can login and get to the idea suggestion box, but there is no submit button:

            image.png

            Odd.

            jdaviescoatesJ Online
            jdaviescoatesJ Online
            jdaviescoates
            wrote last edited by
            #5

            said in Sign In with email doesn't seem to work, either:

            OK, this is strange. If I choose "Leave user management to the app" I can actually login with a non-Cloudron mailbox (and there is no option to login with Cloudron). But when logged in (even when logged in with a Cloudron mailbox) I can't actually submit any ideas. You can login and get to the idea suggestion box, but there is no submit button:

            Actually, scrap that - the button appears once you've added more (at least 10) characters!

            @marcusquinn in short: I think if you choose "Leave user management to the app" it actually works how you want (and I) want it to work.

            I use Cloudron with Gandi & Hetzner

            marcusquinnM 1 Reply Last reply
            2
            • jdaviescoatesJ jdaviescoates

              said in Sign In with email doesn't seem to work, either:

              OK, this is strange. If I choose "Leave user management to the app" I can actually login with a non-Cloudron mailbox (and there is no option to login with Cloudron). But when logged in (even when logged in with a Cloudron mailbox) I can't actually submit any ideas. You can login and get to the idea suggestion box, but there is no submit button:

              Actually, scrap that - the button appears once you've added more (at least 10) characters!

              @marcusquinn in short: I think if you choose "Leave user management to the app" it actually works how you want (and I) want it to work.

              marcusquinnM Offline
              marcusquinnM Offline
              marcusquinn
              wrote last edited by marcusquinn
              #6

              @jdaviescoates Yeah. Thanks for checking it all. Might have to export all data, delete and recreate the app to get that option back, for now.

              Web Design & Development: https://www.evergreen.je
              Technology & Apps: https://www.marcusquinn.com

              marcusquinnM 1 Reply Last reply
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              • girishG Offline
                girishG Offline
                girish
                Staff
                wrote last edited by
                #7

                @jdaviescoates @marcusquinn The "User management" section is incorrect. You can't login via Cloudron email as such. That erroneous display will go away in Cloudron 9.

                The technical reason is that Fider wants to send email only with valid TLS (i.e secure endpoint and valid certificate). On Cloudron, given the local/internal mail server , neither of this is required. Most apps support it but few apps don't. Pre-Cloudron 9, we worked around this by making the package use the "email" addon (which was meant for email client apps). With that addon, the app connects to the public mail server endpoint instead of the internal one. Unfortunately, a side effect is that the UI thinks the app is a mail client and thus shows the information that you can login with the Cloudron email address. In Cloudron 9, we have introduced the requiredValidCertificate flag to sendmail addon to fix this - https://docs.cloudron.io/packaging/addons/#sendmail

                jdaviescoatesJ 1 Reply Last reply
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                • girishG girish referenced this topic
                • girishG girish

                  @jdaviescoates @marcusquinn The "User management" section is incorrect. You can't login via Cloudron email as such. That erroneous display will go away in Cloudron 9.

                  The technical reason is that Fider wants to send email only with valid TLS (i.e secure endpoint and valid certificate). On Cloudron, given the local/internal mail server , neither of this is required. Most apps support it but few apps don't. Pre-Cloudron 9, we worked around this by making the package use the "email" addon (which was meant for email client apps). With that addon, the app connects to the public mail server endpoint instead of the internal one. Unfortunately, a side effect is that the UI thinks the app is a mail client and thus shows the information that you can login with the Cloudron email address. In Cloudron 9, we have introduced the requiredValidCertificate flag to sendmail addon to fix this - https://docs.cloudron.io/packaging/addons/#sendmail

                  jdaviescoatesJ Online
                  jdaviescoatesJ Online
                  jdaviescoates
                  wrote last edited by
                  #8

                  @girish said in Sign In with email doesn't seem to work, either:

                  Unfortunately, a side effect is that the UI thinks the app is a mail client and thus shows the information that you can login with the Cloudron email address.

                  Aha, thanks for the explanation.

                  I use Cloudron with Gandi & Hetzner

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                  • marcusquinnM marcusquinn

                    @jdaviescoates Yeah. Thanks for checking it all. Might have to export all data, delete and recreate the app to get that option back, for now.

                    marcusquinnM Offline
                    marcusquinnM Offline
                    marcusquinn
                    wrote last edited by
                    #9

                    Seems you can export data, but I can't see a way to import it again into a new instance of the app — unless there's some secret hidden feature?

                    Web Design & Development: https://www.evergreen.je
                    Technology & Apps: https://www.marcusquinn.com

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