"There was an error initializing DB" with n8n install

[Bedrijfstak14]

Hi everyone,

just tried installing a new n8n instance. in the logs is see the following error:

"There was an error initializing DB"

this loop continues until timeout. Tis is with version 4.20.0 I have no idea what to do next.

[james]

Hello @bedrijfstak14

The output of cloudron-support --troubleshoot is missing. Please post the output of that command from your server.

Please check in your Cloudron dashboard under System>Services if the PostgreSQL service is running.
Maybe give it some more ram.
Also, please make sure that you are not affected by https://forum.cloudron.io/topic/15442/ubuntu-24.04-kernel-6.8.0-110-regression-affecting-cloudron

[Bedrijfstak14]

Hi @james
PostgreSQL is running and is has more than enough RAM i believe it is running on 12% right now and i have not seen it go above 20% But to be sure i have doubled the available ram.

However the same issue remains.

root@vps2-wbn:~# cloudron-support --troubleshoot
Vendor: QEMU Product: Standard PC (i440FX + PIIX, 1996)
Linux: 6.8.0-107-generic
Ubuntu: noble 24.04
Cloudron: 9.1.7
Execution environment: kvm
Processor: AMD EPYC 9354P 32-Core Processor
BIOS pc-i440fx-10.1  CPU @ 2.0GHz x 4
RAM: 16376040KB
Disk: /dev/sda1       125G
[OK]    node version is correct
[OK]    IPv6 is enabled and public IPv6 address is working
[OK]    docker is running
[OK]    docker version is correct
[OK]    MySQL is running
[OK]    netplan is good
[OK]    DNS is resolving via systemd-resolved
[OK]    unbound is running
[OK]    nginx is running
[OK]    dashboard cert is valid
[OK]    dashboard is reachable via loopback
[OK]    No pending database migrations
[OK]    Service 'mysql' is running and healthy
[OK]    Service 'postgresql' is running and healthy
[WARN]  Service 'mongodb' is not running (may be lazy-stopped)
[OK]    Service 'mail' is running and healthy
[OK]    Service 'graphite' is running and healthy
[OK]    Service 'sftp' is running and healthy
[OK]    box v9.1.7 is running
[OK]    Dashboard is reachable via domain name

[james]

Hello @bedrijfstak14
Can you check the logs of the PostgreSQL service if there is any error logged?

[Bedrijfstak14]

Hi @james,

I have checked the logs and cannot find any thing weird. Al events are normal or where because of a restart of the service.

[Bedrijfstak14]

Hi @james,

Thanks for your help. This morning i woke up to the problem you mentioned https://forum.cloudron.io/topic/15442/ubuntu-24.04-kernel-6.8.0-110-regression-affecting-cloudron. After running the fixes mentioned in the other post.

n8n was able to install. why this did work i have no clue. But the problem is resolved now.

[james]

Hello @bedrijfstak14
Great to read that the Cloudron update 9.1.7 resolved this issue.