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  1. Cloudron Forum
  2. Snipe-IT
  3. Issue: Entries not showing in 1.23.0 / Blank Dashboard - Items still viewable when entering the Asset Tag directly (Only affects German language user setting)

Issue: Entries not showing in 1.23.0 / Blank Dashboard - Items still viewable when entering the Asset Tag directly (Only affects German language user setting)

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  • I
    I
    IT-KT
    wrote last edited by IT-KT
    #1

    After the latest Update to 1.23.0 (Snipe-IT 8.8.0) we can not "browse" anything.

    Clicking on Items, Licenses, Users, etc. just shows a blank page, but it still shows the number of items in each category:

    Bildschirmfoto 2026-10-02 um 09.53.36.png

    Entering an asset tag in the top right search opens the asset normally but viewing its history or any other tab also opens blank:
    Bildschirmfoto 2026-10-02 um 09.59.252.png

    Restarting the app did not help.

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    1
    • jamesJ
      jamesJ
      james
      Staff
      wrote last edited by
      #5

      Hello @it-kt

      I found the issue. This only affects the German language users of @snipe-it
      It has already been reported and fixed upstream https://github.com/grokability/snipe-it/issues/19736

      The quick fix is to change the language in your profile $sub.domain.tld/account/profile to English.
      We will have to wait for an 8.8.1 release that includes the fix for the German language.

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      1
      • jamesJ
        jamesJ
        james
        Staff
        wrote last edited by
        #2

        Hello @it-kt and welcome to the Cloudron forum

        Thanks for reporting, I will look into it.

        1 Reply Last reply
        0
        • I
          I
          IT-KT
          wrote last edited by
          #3

          @james , thanks!

          We just restored a backup from yesterday to 1.22.2 and that works fine - so no pressing issue for us at the moment.

          1 Reply Last reply
          1
          • jamesJ
            jamesJ
            james
            Staff
            wrote last edited by james
            #4

            Hello @it-kt
            Can you please provide the app log to me with https://paste.cloudron.io/?

            Edit:
            @it-kt provided the log file in a private message

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            1
            • jamesJ
              jamesJ
              james
              Staff
              wrote last edited by
              #5

              Hello @it-kt

              I found the issue. This only affects the German language users of @snipe-it
              It has already been reported and fixed upstream https://github.com/grokability/snipe-it/issues/19736

              The quick fix is to change the language in your profile $sub.domain.tld/account/profile to English.
              We will have to wait for an 8.8.1 release that includes the fix for the German language.

              1 Reply Last reply
              1
              • jamesJ james marked this topic as a question
              • jamesJ james has marked this topic as solved
              • I
                I
                IT-KT
                wrote last edited by IT-KT
                #6

                @james , thanks for investigating this so quickly and finding the issue! Can confirm - works with English language.

                My lesson learnt today: also search the closed issues on github 😅

                jamesJ 1 Reply Last reply
                1
                • I IT-KT

                  @james , thanks for investigating this so quickly and finding the issue! Can confirm - works with English language.

                  My lesson learnt today: also search the closed issues on github 😅

                  jamesJ
                  jamesJ
                  james
                  Staff
                  wrote last edited by
                  #7

                  Hello @IT-KT

                  @IT-KT said:

                  My lesson learnt today: also search the closed issues on github

                  I always remove the state:open filter in the GitHub issue search.
                  That did cost me many hours to only figure out later there already was an issue, and it has already been fixed but not released yet.

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