Cloudron makes it easy to run web apps like WordPress, Nextcloud, GitLab on your server. Find out more or install now.


Skip to content
  • Categories
  • Recent
  • Tags
  • Popular
  • Bookmarks
  • Search
Skins
  • Light
  • Cerulean
  • Cosmo
  • Flatly
  • Journal
  • Litera
  • Lumen
  • Lux
  • Materia
  • Minty
  • Morph
  • Pulse
  • Sandstone
  • Simplex
  • Sketchy
  • Spacelab
  • United
  • Yeti
  • Zephyr
  • Dark
  • Cyborg
  • Darkly
  • Quartz
  • Slate
  • Solar
  • Superhero
  • Vapor

  • Default (No Skin)
  • No Skin
Collapse
Brand Logo

Cloudron Forum

Apps | Demo | Docs | Install
  1. Cloudron Forum
  2. Support
  3. Cannot access logs of any app nor the cloudron instance

Cannot access logs of any app nor the cloudron instance

Scheduled Pinned Locked Moved Solved Support
logscache
6 Posts 3 Posters 1.2k Views 2 Watching
  • Oldest to Newest
  • Newest to Oldest
  • Most Votes
Reply
  • Reply as topic
Log in to reply
This topic has been deleted. Only users with topic management privileges can see it.
  • P Offline
    P Offline
    privsec
    wrote on last edited by girish
    #1

    On every screen to access logs (whether app or cloudron as a whole) I get this error message
    ffb7b5ff-cd5c-46cb-8055-68f06abe9217-image.png

    I recently had to completely resintall the OS and my app backups did not work for me. Oddly enough they were in postgrSQL and I think this version of cloudron DB is MySQL, IDK why.

    I am needing access to these logs for other T/S for issues I am experiencing. Any ideas?

    girishG 1 Reply Last reply
    0
    • P privsec

      On every screen to access logs (whether app or cloudron as a whole) I get this error message
      ffb7b5ff-cd5c-46cb-8055-68f06abe9217-image.png

      I recently had to completely resintall the OS and my app backups did not work for me. Oddly enough they were in postgrSQL and I think this version of cloudron DB is MySQL, IDK why.

      I am needing access to these logs for other T/S for issues I am experiencing. Any ideas?

      girishG Offline
      girishG Offline
      girish
      Staff
      wrote on last edited by
      #2

      @privsec Just to rule out browser/network issue, are you able to see the logs in the demo - https://my.demo.cloudron.io (username: cloudron password: cloudron) ? The logs viewer button is in the top right (the demo is running latest release), in case you look for it.

      P 1 Reply Last reply
      0
      • girishG girish

        @privsec Just to rule out browser/network issue, are you able to see the logs in the demo - https://my.demo.cloudron.io (username: cloudron password: cloudron) ? The logs viewer button is in the top right (the demo is running latest release), in case you look for it.

        P Offline
        P Offline
        privsec
        wrote on last edited by
        #3

        @girish

        I can access the logs via that demo site

        This is the wordpress logs
        e03cb7d0-08b3-4288-986a-28f40f8da03b-image.png
        And these are the nextcloud logs
        9438d770-d4d5-46cd-a154-ad3d75b1b36c-image.png

        And these are the cloudron system logs.
        df6c83cb-a1a2-4eb4-9d11-d77f56dd3c43-image.png
        I cant access any of these on my instance
        When I try I get the error in my original post

        girishG 1 Reply Last reply
        0
        • P privsec

          @girish

          I can access the logs via that demo site

          This is the wordpress logs
          e03cb7d0-08b3-4288-986a-28f40f8da03b-image.png
          And these are the nextcloud logs
          9438d770-d4d5-46cd-a154-ad3d75b1b36c-image.png

          And these are the cloudron system logs.
          df6c83cb-a1a2-4eb4-9d11-d77f56dd3c43-image.png
          I cant access any of these on my instance
          When I try I get the error in my original post

          girishG Offline
          girishG Offline
          girish
          Staff
          wrote on last edited by
          #4

          @privsec Ah, in the original screenshot I see | tr. This means you are probably on Cloudron 6 (You can settings this in Settings page) ? Can you clear cache in your browser or try another browser as well? Otherwise, we have to handle this via support@cloudron.io .

          P 1 Reply Last reply
          1
          • girishG girish

            @privsec Ah, in the original screenshot I see | tr. This means you are probably on Cloudron 6 (You can settings this in Settings page) ? Can you clear cache in your browser or try another browser as well? Otherwise, we have to handle this via support@cloudron.io .

            P Offline
            P Offline
            privsec
            wrote on last edited by
            #5

            @girish OK, seems to have been my cache, good to know for future reference.

            Thank you

            1 Reply Last reply
            1
            • nebulonN Offline
              nebulonN Offline
              nebulon
              Staff
              wrote on last edited by
              #6

              I will put a cache busting hash for the other toplevel pages in the dashboard, just like we have for the main dashboard. This should mitigate that issue for the next release.

              1 Reply Last reply
              1
              Reply
              • Reply as topic
              Log in to reply
              • Oldest to Newest
              • Newest to Oldest
              • Most Votes


              • Login

              • Don't have an account? Register

              • Login or register to search.
              • First post
                Last post
              0
              • Categories
              • Recent
              • Tags
              • Popular
              • Bookmarks
              • Search