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Scheduled Pinned Locked Moved SOGo
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  • girishG girish

    @brynjar can you retarting the app (it's in the Repair section) ? Also, maybe try giving it a bit more memory (under Resources).

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    brynjar
    wrote on last edited by
    #5

    @girish In the start.sh file for Sogo I see the line "WOWorkersCount = 5;" are there only 5 workers running?

    The default minimum according to what I have found is 10.

    I am unable to edit the file to change that.

    girishG 1 Reply Last reply
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    • B brynjar

      @girish In the start.sh file for Sogo I see the line "WOWorkersCount = 5;" are there only 5 workers running?

      The default minimum according to what I have found is 10.

      I am unable to edit the file to change that.

      girishG Offline
      girishG Offline
      girish
      Staff
      wrote on last edited by
      #6

      @brynjar So, what you can do is open a web terminal. Then edit the file /run/sogo.conf. Then you can do supervisorctl restart all in the web terminal. This is not the final fix, but atleast it will help figure if that WOWorkersCount fixes it for you.

      FWIW, I tried installing SOGo now on a couple of cloudrons and it seems to install fine. Strange.

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      • girishG girish

        @brynjar So, what you can do is open a web terminal. Then edit the file /run/sogo.conf. Then you can do supervisorctl restart all in the web terminal. This is not the final fix, but atleast it will help figure if that WOWorkersCount fixes it for you.

        FWIW, I tried installing SOGo now on a couple of cloudrons and it seems to install fine. Strange.

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        brynjar
        wrote on last edited by
        #7

        @girish Did not help, now all I get is

        "[WARN] <0x0x55e73349a5b0[WOWatchDog]> listening socket: attempt 5 failed"

        Alot

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        • girishG girish

          @brynjar So, what you can do is open a web terminal. Then edit the file /run/sogo.conf. Then you can do supervisorctl restart all in the web terminal. This is not the final fix, but atleast it will help figure if that WOWorkersCount fixes it for you.

          FWIW, I tried installing SOGo now on a couple of cloudrons and it seems to install fine. Strange.

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          brynjar
          wrote on last edited by
          #8

          @girish This error is common to

          "Feb 12 19:12:35 Feb 12 19:12:35 sogod [17]: [WARN] <0x0x55be928acad0[WOWatchDogChild]> pid 39 has been hanging in the same request for 1 minutes
          Feb 12 19:12:35 Feb 12 19:12:35 sogod [17]: [WARN] <0x0x55be9281e400[WOWatchDogChild]> pid 36 has been hanging in the same request for 1 minutes"

          girishG 1 Reply Last reply
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          • B brynjar

            @girish This error is common to

            "Feb 12 19:12:35 Feb 12 19:12:35 sogod [17]: [WARN] <0x0x55be928acad0[WOWatchDogChild]> pid 39 has been hanging in the same request for 1 minutes
            Feb 12 19:12:35 Feb 12 19:12:35 sogod [17]: [WARN] <0x0x55be9281e400[WOWatchDogChild]> pid 36 has been hanging in the same request for 1 minutes"

            girishG Offline
            girishG Offline
            girish
            Staff
            wrote on last edited by
            #9

            @brynjar Is there anything interesting in /run/sogo.log (in the app's web terminal)?

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            • girishG girish

              @brynjar Is there anything interesting in /run/sogo.log (in the app's web terminal)?

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              brynjar
              wrote on last edited by brynjar
              #10

              @girish
              "Feb 12 19:28:28 sogod [36]: [ERROR] <0x55a7b4350e20[SOGoMailAccount]:0> Could not connect IMAP4
              Feb 12 19:28:28 sogod [37]: [ERROR] <0x55a7b3d5f3d0[SOGoMailAccount]:0> Could not connect IMAP4"

              "Feb 12 19:30:03 sogod [35]: [ERROR] <0x0x55a7b3a2bcd0[NGImap4ConnectionManager]> IMAP4 login failed:"

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              • girishG girish

                @brynjar Is there anything interesting in /run/sogo.log (in the app's web terminal)?

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                brynjar
                wrote on last edited by
                #11

                @girish Hmm strange, for some reason the old MX settings are active. I am going to look into it further.

                girishG 1 Reply Last reply
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                • B brynjar

                  @girish Hmm strange, for some reason the old MX settings are active. I am going to look into it further.

                  girishG Offline
                  girishG Offline
                  girish
                  Staff
                  wrote on last edited by
                  #12

                  @brynjar Still a bit strange that IMAP login makes SOGo show white screen. This reminded me of https://docs.cloudron.io/apps/sogo/#ui-issues . Can you try visiting SOGo directly and not via the dashboard on Cloudron and see if the UI appears?

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                  • girishG Offline
                    girishG Offline
                    girish
                    Staff
                    wrote on last edited by
                    #13

                    also, SOGo is meant to work only with the Cloudron mail server and the package pre-configures for login with the mail server.

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                    • girishG girish

                      also, SOGo is meant to work only with the Cloudron mail server and the package pre-configures for login with the mail server.

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                      brynjar
                      wrote on last edited by
                      #14

                      @girish Going directly to the mail url changed nothing, still blank. I tried connecting to IMAP with Thunderbird and I get my mail fine so the problem is not IMAP. More like Sogo is not able to talk to it maby?

                      In dns my old mail server and the new cloudron were both added and with same priority, 10. I deleted the old server from dns.

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                      • girishG girish

                        also, SOGo is meant to work only with the Cloudron mail server and the package pre-configures for login with the mail server.

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                        brynjar
                        wrote on last edited by
                        #15

                        @girish I see the sogo server is trying to log in to my main url. The server is not directly connected to its external ip, it is behind nat. Can that be causing this?

                        girishG 1 Reply Last reply
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                        • B brynjar

                          @girish I see the sogo server is trying to log in to my main url. The server is not directly connected to its external ip, it is behind nat. Can that be causing this?

                          girishG Offline
                          girishG Offline
                          girish
                          Staff
                          wrote on last edited by girish
                          #16

                          @brynjar Do you know if hairpin routing works on your setup? Essentially, you should be able to curl the external IP from the Cloudron. Does that work? You can try curl https://my.domain.com from the server. If that doesn't work, then I can provide some alternate solutions.

                          edit: https://en.wikipedia.org/wiki/Network_address_translation#NAT_loopback

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                          • girishG girish

                            @brynjar Do you know if hairpin routing works on your setup? Essentially, you should be able to curl the external IP from the Cloudron. Does that work? You can try curl https://my.domain.com from the server. If that doesn't work, then I can provide some alternate solutions.

                            edit: https://en.wikipedia.org/wiki/Network_address_translation#NAT_loopback

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                            brynjar
                            wrote on last edited by
                            #17

                            @girish I get this:

                            "<html>
                            <head><title>301 Moved Permanently</title></head>
                            <body>
                            <center><h1>301 Moved Permanently</h1></center>
                            <hr><center>nginx</center>
                            </body>
                            </html>
                            "

                            girishG 1 Reply Last reply
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                            • B brynjar

                              @girish I get this:

                              "<html>
                              <head><title>301 Moved Permanently</title></head>
                              <body>
                              <center><h1>301 Moved Permanently</h1></center>
                              <hr><center>nginx</center>
                              </body>
                              </html>
                              "

                              girishG Offline
                              girishG Offline
                              girish
                              Staff
                              wrote on last edited by girish
                              #18

                              @brynjar Did you do http by any chance or was it https? Can you paste the output of curl -v https://my.domain.com (maybe remove any sensitive stuff). But I feel this is probably your router login page or something, let's see.

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                              • girishG girish

                                @brynjar Did you do http by any chance or was it https? Can you paste the output of curl -v https://my.domain.com (maybe remove any sensitive stuff). But I feel this is probably your router login page or something, let's see.

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                                brynjar
                                wrote on last edited by
                                #19

                                @girish This is from http - https gives an ssl error.

                                "curl: (60) SSL certificate problem: unable to get local issuer certificate
                                More details here: https://curl.haxx.se/docs/sslcerts.html

                                curl failed to verify the legitimacy of the server and therefore could not
                                establish a secure connection to it. To learn more about this situation and
                                how to fix it, please visit the web page mentioned above.
                                "

                                girishG 1 Reply Last reply
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                                • B brynjar

                                  @girish This is from http - https gives an ssl error.

                                  "curl: (60) SSL certificate problem: unable to get local issuer certificate
                                  More details here: https://curl.haxx.se/docs/sslcerts.html

                                  curl failed to verify the legitimacy of the server and therefore could not
                                  establish a secure connection to it. To learn more about this situation and
                                  how to fix it, please visit the web page mentioned above.
                                  "

                                  girishG Offline
                                  girishG Offline
                                  girish
                                  Staff
                                  wrote on last edited by
                                  #20

                                  @brynjar curl -kv https://my.domain.com then (-k will accept self-signed cert)

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                                  • girishG girish

                                    @brynjar curl -kv https://my.domain.com then (-k will accept self-signed cert)

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                                    brynjar
                                    wrote on last edited by
                                    #21

                                    @girish I get the login page of the router, pfsense. This is a dns rebind blocking thing.

                                    girishG 1 Reply Last reply
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                                    • girishG girish

                                      @brynjar curl -kv https://my.domain.com then (-k will accept self-signed cert)

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                                      brynjar
                                      wrote on last edited by
                                      #22

                                      @girish Disabling dns rebind check does not change anything. Not sure why.

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                                      • B brynjar

                                        @girish I get the login page of the router, pfsense. This is a dns rebind blocking thing.

                                        girishG Offline
                                        girishG Offline
                                        girish
                                        Staff
                                        wrote on last edited by
                                        #23

                                        @brynjar Given this is a server in the local network, how do you plan to make the mail server make anyway? It will need inbound port 25 (does your ISP allow this?) for email to work at all.

                                        Anyway if you have a plan for all that 🙂 ... Cloudron uses a DNS server called unbound internally. You can configure unbound to make queries via an intermittent resolver, for example, maybe pfsense. Then in pfsense you can configure my.domain.com to point to your internal IP. This ways curl my.domain.com from inside Cloudron will work. There's some info at https://docs.cloudron.io/networking/#internal-dns-server (instead of cloudron.lan in the example you would use domain.com)

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                                        • girishG girish

                                          @brynjar Given this is a server in the local network, how do you plan to make the mail server make anyway? It will need inbound port 25 (does your ISP allow this?) for email to work at all.

                                          Anyway if you have a plan for all that 🙂 ... Cloudron uses a DNS server called unbound internally. You can configure unbound to make queries via an intermittent resolver, for example, maybe pfsense. Then in pfsense you can configure my.domain.com to point to your internal IP. This ways curl my.domain.com from inside Cloudron will work. There's some info at https://docs.cloudron.io/networking/#internal-dns-server (instead of cloudron.lan in the example you would use domain.com)

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                                          brynjar
                                          wrote on last edited by
                                          #24

                                          @girish This server is on a corp network with more then one external ip's. I have all traffic for one external ip natted to the cloudron server, both directions.

                                          girishG 1 Reply Last reply
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