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Cloudron Forum

Apps | Demo | Docs | Install
  1. Cloudron Forum
  2. SOGo
  3. Login to a blank page

Login to a blank page

Scheduled Pinned Locked Moved SOGo
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  • B brynjar

    @girish This error is common to

    "Feb 12 19:12:35 Feb 12 19:12:35 sogod [17]: [WARN] <0x0x55be928acad0[WOWatchDogChild]> pid 39 has been hanging in the same request for 1 minutes
    Feb 12 19:12:35 Feb 12 19:12:35 sogod [17]: [WARN] <0x0x55be9281e400[WOWatchDogChild]> pid 36 has been hanging in the same request for 1 minutes"

    girishG Offline
    girishG Offline
    girish
    Staff
    wrote on last edited by
    #9

    @brynjar Is there anything interesting in /run/sogo.log (in the app's web terminal)?

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    • girishG girish

      @brynjar Is there anything interesting in /run/sogo.log (in the app's web terminal)?

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      brynjar
      wrote on last edited by brynjar
      #10

      @girish
      "Feb 12 19:28:28 sogod [36]: [ERROR] <0x55a7b4350e20[SOGoMailAccount]:0> Could not connect IMAP4
      Feb 12 19:28:28 sogod [37]: [ERROR] <0x55a7b3d5f3d0[SOGoMailAccount]:0> Could not connect IMAP4"

      "Feb 12 19:30:03 sogod [35]: [ERROR] <0x0x55a7b3a2bcd0[NGImap4ConnectionManager]> IMAP4 login failed:"

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      • girishG girish

        @brynjar Is there anything interesting in /run/sogo.log (in the app's web terminal)?

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        brynjar
        wrote on last edited by
        #11

        @girish Hmm strange, for some reason the old MX settings are active. I am going to look into it further.

        girishG 1 Reply Last reply
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        • B brynjar

          @girish Hmm strange, for some reason the old MX settings are active. I am going to look into it further.

          girishG Offline
          girishG Offline
          girish
          Staff
          wrote on last edited by
          #12

          @brynjar Still a bit strange that IMAP login makes SOGo show white screen. This reminded me of https://docs.cloudron.io/apps/sogo/#ui-issues . Can you try visiting SOGo directly and not via the dashboard on Cloudron and see if the UI appears?

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          • girishG Offline
            girishG Offline
            girish
            Staff
            wrote on last edited by
            #13

            also, SOGo is meant to work only with the Cloudron mail server and the package pre-configures for login with the mail server.

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            • girishG girish

              also, SOGo is meant to work only with the Cloudron mail server and the package pre-configures for login with the mail server.

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              brynjar
              wrote on last edited by
              #14

              @girish Going directly to the mail url changed nothing, still blank. I tried connecting to IMAP with Thunderbird and I get my mail fine so the problem is not IMAP. More like Sogo is not able to talk to it maby?

              In dns my old mail server and the new cloudron were both added and with same priority, 10. I deleted the old server from dns.

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              • girishG girish

                also, SOGo is meant to work only with the Cloudron mail server and the package pre-configures for login with the mail server.

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                brynjar
                wrote on last edited by
                #15

                @girish I see the sogo server is trying to log in to my main url. The server is not directly connected to its external ip, it is behind nat. Can that be causing this?

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                • B brynjar

                  @girish I see the sogo server is trying to log in to my main url. The server is not directly connected to its external ip, it is behind nat. Can that be causing this?

                  girishG Offline
                  girishG Offline
                  girish
                  Staff
                  wrote on last edited by girish
                  #16

                  @brynjar Do you know if hairpin routing works on your setup? Essentially, you should be able to curl the external IP from the Cloudron. Does that work? You can try curl https://my.domain.com from the server. If that doesn't work, then I can provide some alternate solutions.

                  edit: https://en.wikipedia.org/wiki/Network_address_translation#NAT_loopback

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                  • girishG girish

                    @brynjar Do you know if hairpin routing works on your setup? Essentially, you should be able to curl the external IP from the Cloudron. Does that work? You can try curl https://my.domain.com from the server. If that doesn't work, then I can provide some alternate solutions.

                    edit: https://en.wikipedia.org/wiki/Network_address_translation#NAT_loopback

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                    brynjar
                    wrote on last edited by
                    #17

                    @girish I get this:

                    "<html>
                    <head><title>301 Moved Permanently</title></head>
                    <body>
                    <center><h1>301 Moved Permanently</h1></center>
                    <hr><center>nginx</center>
                    </body>
                    </html>
                    "

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                    • B brynjar

                      @girish I get this:

                      "<html>
                      <head><title>301 Moved Permanently</title></head>
                      <body>
                      <center><h1>301 Moved Permanently</h1></center>
                      <hr><center>nginx</center>
                      </body>
                      </html>
                      "

                      girishG Offline
                      girishG Offline
                      girish
                      Staff
                      wrote on last edited by girish
                      #18

                      @brynjar Did you do http by any chance or was it https? Can you paste the output of curl -v https://my.domain.com (maybe remove any sensitive stuff). But I feel this is probably your router login page or something, let's see.

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                      • girishG girish

                        @brynjar Did you do http by any chance or was it https? Can you paste the output of curl -v https://my.domain.com (maybe remove any sensitive stuff). But I feel this is probably your router login page or something, let's see.

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                        brynjar
                        wrote on last edited by
                        #19

                        @girish This is from http - https gives an ssl error.

                        "curl: (60) SSL certificate problem: unable to get local issuer certificate
                        More details here: https://curl.haxx.se/docs/sslcerts.html

                        curl failed to verify the legitimacy of the server and therefore could not
                        establish a secure connection to it. To learn more about this situation and
                        how to fix it, please visit the web page mentioned above.
                        "

                        girishG 1 Reply Last reply
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                        • B brynjar

                          @girish This is from http - https gives an ssl error.

                          "curl: (60) SSL certificate problem: unable to get local issuer certificate
                          More details here: https://curl.haxx.se/docs/sslcerts.html

                          curl failed to verify the legitimacy of the server and therefore could not
                          establish a secure connection to it. To learn more about this situation and
                          how to fix it, please visit the web page mentioned above.
                          "

                          girishG Offline
                          girishG Offline
                          girish
                          Staff
                          wrote on last edited by
                          #20

                          @brynjar curl -kv https://my.domain.com then (-k will accept self-signed cert)

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                          • girishG girish

                            @brynjar curl -kv https://my.domain.com then (-k will accept self-signed cert)

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                            brynjar
                            wrote on last edited by
                            #21

                            @girish I get the login page of the router, pfsense. This is a dns rebind blocking thing.

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                            • girishG girish

                              @brynjar curl -kv https://my.domain.com then (-k will accept self-signed cert)

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                              brynjar
                              wrote on last edited by
                              #22

                              @girish Disabling dns rebind check does not change anything. Not sure why.

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                              • B brynjar

                                @girish I get the login page of the router, pfsense. This is a dns rebind blocking thing.

                                girishG Offline
                                girishG Offline
                                girish
                                Staff
                                wrote on last edited by
                                #23

                                @brynjar Given this is a server in the local network, how do you plan to make the mail server make anyway? It will need inbound port 25 (does your ISP allow this?) for email to work at all.

                                Anyway if you have a plan for all that 🙂 ... Cloudron uses a DNS server called unbound internally. You can configure unbound to make queries via an intermittent resolver, for example, maybe pfsense. Then in pfsense you can configure my.domain.com to point to your internal IP. This ways curl my.domain.com from inside Cloudron will work. There's some info at https://docs.cloudron.io/networking/#internal-dns-server (instead of cloudron.lan in the example you would use domain.com)

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                                • girishG girish

                                  @brynjar Given this is a server in the local network, how do you plan to make the mail server make anyway? It will need inbound port 25 (does your ISP allow this?) for email to work at all.

                                  Anyway if you have a plan for all that 🙂 ... Cloudron uses a DNS server called unbound internally. You can configure unbound to make queries via an intermittent resolver, for example, maybe pfsense. Then in pfsense you can configure my.domain.com to point to your internal IP. This ways curl my.domain.com from inside Cloudron will work. There's some info at https://docs.cloudron.io/networking/#internal-dns-server (instead of cloudron.lan in the example you would use domain.com)

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                                  brynjar
                                  wrote on last edited by
                                  #24

                                  @girish This server is on a corp network with more then one external ip's. I have all traffic for one external ip natted to the cloudron server, both directions.

                                  girishG 1 Reply Last reply
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                                  • B brynjar

                                    @girish This server is on a corp network with more then one external ip's. I have all traffic for one external ip natted to the cloudron server, both directions.

                                    girishG Offline
                                    girishG Offline
                                    girish
                                    Staff
                                    wrote on last edited by
                                    #25

                                    @brynjar Ah ok. FWIW, this is only a problem with SOGo. They made a change where the IMAP/SMTP servers must have a proper certificate and there is no way to work with self-signed certs. rainloop/roundcube are configured to use the internal docker hostnames, so they don't have this problem iirc.

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                                    • girishG girish

                                      @brynjar Ah ok. FWIW, this is only a problem with SOGo. They made a change where the IMAP/SMTP servers must have a proper certificate and there is no way to work with self-signed certs. rainloop/roundcube are configured to use the internal docker hostnames, so they don't have this problem iirc.

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                                      brynjar
                                      wrote on last edited by brynjar
                                      #26

                                      @girish Damn it, Sogo is the only webmail I like of these, Roundcube is so boring.

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