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Cloudron Forum

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  3. Cloudron stuck

Cloudron stuck

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  • ? A Former User

    I'm in the same boat fresh install of cloudflare went to install my first app and waiting on cloudron to initilize. Going to the repair options their all greyed out tried to uninstall to re install it and it won't do it because its not yet installed which i guess is the same reason that repair options are greyed out

    MattPlayGamezM Offline
    MattPlayGamezM Offline
    MattPlayGamez
    wrote on last edited by
    #10

    @ensarda do you use proxmox PVE or VMWARE ESXI

    ? 1 Reply Last reply
    0
    • MattPlayGamezM MattPlayGamez

      @ensarda do you use proxmox PVE or VMWARE ESXI

      ? Offline
      ? Offline
      A Former User
      wrote on last edited by
      #11

      @mattplaygamez i am using proxmox (no way in hell am i paying £600 when proxmox is free and gives you way more) and had a clean copy of ubuntu server 20.02.2 with full updates on which cloudflare was installed on. In my case i'm wanting Guacamole

      1 Reply Last reply
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      • MattPlayGamezM MattPlayGamez

        @girish
        I don't know what to do now, I have a backup that I made before the installation of OpenVPN. Should I revert or not

        girishG Offline
        girishG Offline
        girish
        Staff
        wrote on last edited by
        #12

        @mattplaygamez Did you check /home/yellowtent/platformdata/logs/box.log already ?

        Can you please do this:

        • Open up a SSH connection to server. Then do tail -f /home/yellowtent/platformdata/logs/box.log
        • Then, open another SSH connection. systemctl restart box

        Can you paste the resulting logs? You can use https://paste.cloudron.io ? That would help debug what is going on. I suspect one or more addons are not starting properly (for some reason).

        1 Reply Last reply
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        • ? A Former User

          I'm in the same boat fresh install of cloudflare went to install my first app and waiting on cloudron to initilize. Going to the repair options their all greyed out tried to uninstall to re install it and it won't do it because its not yet installed which i guess is the same reason that repair options are greyed out

          girishG Offline
          girishG Offline
          girish
          Staff
          wrote on last edited by
          #13

          @ensarda Can you please try the same as my previous comment? In your case, is it stuck on "Installing (Queued)" as well?

          ? 1 Reply Last reply
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          • girishG girish

            @ensarda Can you please try the same as my previous comment? In your case, is it stuck on "Installing (Queued)" as well?

            ? Offline
            ? Offline
            A Former User
            wrote on last edited by
            #14

            @girish Hey

            Yea mine are stuck also
            If i got you correct was run the supplied commands copy paste the output and put in your paste area.
            If so my 2 are
            https://paste.cloudron.io/asehumefug.sql
            https://paste.cloudron.io/afugusatul.css

            girishG 1 Reply Last reply
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            • ? A Former User

              @girish Hey

              Yea mine are stuck also
              If i got you correct was run the supplied commands copy paste the output and put in your paste area.
              If so my 2 are
              https://paste.cloudron.io/asehumefug.sql
              https://paste.cloudron.io/afugusatul.css

              girishG Offline
              girishG Offline
              girish
              Staff
              wrote on last edited by girish
              #15

              @ensarda The issue is docker: Error response from daemon: network cloudron not found . Not sure how that is possible. Did you uninstall docker or remove /var/lib/docker by any chance? The docker network is created as part of the setup script.

              Can you also give the output of docker images and docker version ?

              ? 1 Reply Last reply
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              • girishG girish

                @ensarda The issue is docker: Error response from daemon: network cloudron not found . Not sure how that is possible. Did you uninstall docker or remove /var/lib/docker by any chance? The docker network is created as part of the setup script.

                Can you also give the output of docker images and docker version ?

                ? Offline
                ? Offline
                A Former User
                wrote on last edited by
                #16

                @girish Morning

                Right i've 0 clue why. As i posted above this was a completly fresh install of ubuntu server all i did prior to running your install script was a update/upgrade for the system and enable root account for the install.

                Below is the docker info you wanted
                https://paste.cloudron.io/emurazuxuj.rb

                girishG 1 Reply Last reply
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                • ? A Former User

                  @girish Morning

                  Right i've 0 clue why. As i posted above this was a completly fresh install of ubuntu server all i did prior to running your install script was a update/upgrade for the system and enable root account for the install.

                  Below is the docker info you wanted
                  https://paste.cloudron.io/emurazuxuj.rb

                  girishG Offline
                  girishG Offline
                  girish
                  Staff
                  wrote on last edited by
                  #17

                  @ensarda Yeah, the docker version itself is wrong. Cloudron uses docker 20.10.3 (the server version) but on your install it is using docker 19.03.13. In addition, all the images are missing as well. I think it might be easiest to start over the installation. Before you install Cloudron, can you make sure that docker is not installed ? Cloudron brings it's own docker version and maybe this causes some conflict. Usually, it will just error out, but in your case it didn't.

                  If the error re-occurs, I can take a look if you can write to us at support@cloudron.io

                  ? 1 Reply Last reply
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                  • girishG girish

                    @ensarda Yeah, the docker version itself is wrong. Cloudron uses docker 20.10.3 (the server version) but on your install it is using docker 19.03.13. In addition, all the images are missing as well. I think it might be easiest to start over the installation. Before you install Cloudron, can you make sure that docker is not installed ? Cloudron brings it's own docker version and maybe this causes some conflict. Usually, it will just error out, but in your case it didn't.

                    If the error re-occurs, I can take a look if you can write to us at support@cloudron.io

                    ? Offline
                    ? Offline
                    A Former User
                    wrote on last edited by
                    #18

                    @girish Ty for that i do think i got docker to install at setup. As you said you think the isntall would have either errored and asked me to remove docker or done it its self, and odd a fully updated server with docker possibly installed would have such a old version running on it. I will try a re-install and ty for your time. Hopefully this may help @MattPlayGamez also

                    girishG 1 Reply Last reply
                    0
                    • ? A Former User

                      @girish Ty for that i do think i got docker to install at setup. As you said you think the isntall would have either errored and asked me to remove docker or done it its self, and odd a fully updated server with docker possibly installed would have such a old version running on it. I will try a re-install and ty for your time. Hopefully this may help @MattPlayGamez also

                      girishG Offline
                      girishG Offline
                      girish
                      Staff
                      wrote on last edited by
                      #19

                      @ensarda yes, please. Let me know if it re-errors. Would like to get this sorted out.

                      MattPlayGamezM ? 3 Replies Last reply
                      0
                      • girishG girish

                        @ensarda yes, please. Let me know if it re-errors. Would like to get this sorted out.

                        MattPlayGamezM Offline
                        MattPlayGamezM Offline
                        MattPlayGamez
                        wrote on last edited by
                        #20

                        @girish
                        Here is the complete log file: https://paste.cloudron.io/nozeguyopi.sql

                        PS: i use ubuntu-20.04.2-live-server-amd64.iso

                        girishG 1 Reply Last reply
                        0
                        • MattPlayGamezM MattPlayGamez

                          @girish
                          Here is the complete log file: https://paste.cloudron.io/nozeguyopi.sql

                          PS: i use ubuntu-20.04.2-live-server-amd64.iso

                          girishG Offline
                          girishG Offline
                          girish
                          Staff
                          wrote on last edited by
                          #21

                          @mattplaygamez Right, it seems to be same error as what @ensarda faced. "Error response from daemon: network cloudron not found." . For some reason, the docker images and configuration have gone missing. Best bet is to start afresh. When you start afresh, can you please check if docker is already installed in your iso (it shouldn't be).

                          MattPlayGamezM 1 Reply Last reply
                          0
                          • girishG girish

                            @ensarda yes, please. Let me know if it re-errors. Would like to get this sorted out.

                            ? Offline
                            ? Offline
                            A Former User
                            wrote on last edited by
                            #22

                            @girish Ok i've done a full reinstall no docker (made sure) and reinstalled and tried to install an app. It first looked to have the same issue was stuck for a while i just left it came back and boom it was installed and worked promptly after that (I installed to my main domain not a sub domain) I am having an issue with the image it loads works but has issues maintaining a stable connection. Time to hit the guacamole forums i think

                            1 Reply Last reply
                            0
                            • girishG girish

                              @mattplaygamez Right, it seems to be same error as what @ensarda faced. "Error response from daemon: network cloudron not found." . For some reason, the docker images and configuration have gone missing. Best bet is to start afresh. When you start afresh, can you please check if docker is already installed in your iso (it shouldn't be).

                              MattPlayGamezM Offline
                              MattPlayGamezM Offline
                              MattPlayGamez
                              wrote on last edited by
                              #23

                              @girish TY so much. For your time and @ensarda you too.

                              You're really a great community. Have a nice day/night.

                              1 Reply Last reply
                              0
                              • girishG girish

                                @ensarda yes, please. Let me know if it re-errors. Would like to get this sorted out.

                                MattPlayGamezM Offline
                                MattPlayGamezM Offline
                                MattPlayGamez
                                wrote on last edited by
                                #24

                                @girish another question I just want to get to cloudron apps, but I get this screen. Do you know what's wrong?Knipsel.PNG

                                girishG 1 Reply Last reply
                                0
                                • MattPlayGamezM MattPlayGamez

                                  @girish another question I just want to get to cloudron apps, but I get this screen. Do you know what's wrong?Knipsel.PNG

                                  girishG Offline
                                  girishG Offline
                                  girish
                                  Staff
                                  wrote on last edited by
                                  #25

                                  @mattplaygamez You have to visit my.domain.com to see the apps. Are you using the wildcard DNS provider?

                                  MattPlayGamezM 1 Reply Last reply
                                  0
                                  • girishG girish

                                    @mattplaygamez You have to visit my.domain.com to see the apps. Are you using the wildcard DNS provider?

                                    MattPlayGamezM Offline
                                    MattPlayGamezM Offline
                                    MattPlayGamez
                                    wrote on last edited by
                                    #26

                                    @girish yes

                                    MattPlayGamezM 1 Reply Last reply
                                    0
                                    • MattPlayGamezM MattPlayGamez

                                      @girish yes

                                      MattPlayGamezM Offline
                                      MattPlayGamezM Offline
                                      MattPlayGamez
                                      wrote on last edited by
                                      #27

                                      @girish if I go to vpn.cloudron.domain.ga works. But my.cloudron.domain.ga (err_ssl_version_or_cipher_mismatch) doesn't work.

                                      1 Reply Last reply
                                      0
                                      • MattPlayGamezM Offline
                                        MattPlayGamezM Offline
                                        MattPlayGamez
                                        wrote on last edited by
                                        #28

                                        @girish
                                        I can't log in / authenticate into OpenVPN I filmed it
                                        please take a look at.

                                        Have a nice day/night

                                        nebulonN 1 Reply Last reply
                                        0
                                        • MattPlayGamezM MattPlayGamez

                                          @girish
                                          I can't log in / authenticate into OpenVPN I filmed it
                                          please take a look at.

                                          Have a nice day/night

                                          nebulonN Offline
                                          nebulonN Offline
                                          nebulon
                                          Staff
                                          wrote on last edited by
                                          #29

                                          @mattplaygamez might be better next time to create a new forum thread for separate issues.

                                          From your video, I think what is misunderstood is, that the config files for admins will use the user/usernames from your Cloudron, so if you Cloudron user is called foobar then put that username in the config file for the admin role. Maybe we can make this clearer in the docs.

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