SFTP access for LAMP app

[3246]

Quick question, as I am too daft to figure it out myself by looking through the posts and docu:

Where do I find the password for the SFTP user of the LAMP stack app?

"Password - Cloudron password (password is the same for SFTP access to all apps)" and

"Only Cloudorn admins have SFTP access. To give a specific user access to SFTP of a single app, make them an operator."

Found at https://docs.cloudron.io/apps/#ftp-access

Does this suggest it should be the same password as my main admin user?

Also, despite having opened the required port 222, I get a message saying I cannot connect to my app. What's up with that? I've tried using the local IP of my Cloudron box too with the same results.

[murgero]

@3246 In order to connect, you must use the FQDN of the app you are connecting to in your username, shown like below.

Host: my.example.com
Port: 222
Username: exUser@app1.example.com (Note, this is NOT an email)
Password: Cloudron password. (As in the one you use to sign into Cloudron)

So for you, it could be:

Host: my.3246.com
Port: 222
Username 3246@app1.3246.com
Password: Cloudron Password.

(Using your username to kind of fill in blank info)

[3246]

@murgero Thank you. Do you mean the name of the app, not what Cloudron shows me?

For example, the app has the FQDN example.com, while Cloudron shows me cloudronfqdn.com when I click on the SFTP settings for the app.

[3246]

OK, tried that too but it's just not connecting to 222. I have restarted by routers and canyouseeme.org tells me port 222 is closed. How can I check this on Cloudron?

[girish]

@3246 For a start, are you able to connect at all or is this an authentication issue (i.e post connection) ?

Does telnet my.domain.com 222 work ? If it does, then atleast firewall etc work.

[3246]

@girish sadly that's not working, no. The services dashboard shows SFTP running and I can connect via SSH (using my system user login, not Cloudron).

[nebulon]

@3246 the SFTP endpoint is using your Cloudron users now the system users. The username will be cloudronusername@appdomain The appdomain is required so the system knows to which app you want to connect. That is just a virtual email address and does not need to exist.

[girish]

@3246 thanks. My understanding is that you have this installed in your house, correct? If so, this is what I would do:

• Does telnet <internal-ip> 222 work? If this doesn't work, this is some cloudron related issue. I would also double check here that telnet <interal-ip> 22 works (the ssh port)
• If the above works, then can you double check if your router firewall is allowing incoming port 222 for the public IP and into this VM?

[3246]

@girish SSH works, 222 does not

Services look normal:

[girish]

@3246 Strange indeed. I can't quite make out what the issue is. Can you drop a mail to support@cloudron.io with SSH access and I can try to debug?