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Active Directory Synchronisation

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activedirectoryldapuser directory
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  • S Offline
    S Offline
    savity
    wrote on last edited by girish
    #1

    Hallo,

    we would like to use the Group&User Synchronisations Feature over LDAP/Active Directory.
    But it looks like it is not allowed to Synchronise Groups where some Charakters are not allowed for Example
    AD_GROUP_NAME -> Underline
    Looks like "_" is not allowed is there a reason or can we have a quick fix for that? since we only have Groups witch containes in there names several underlines.

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    • nebulonN Offline
      nebulonN Offline
      nebulon
      Staff
      wrote on last edited by
      #2

      Since we have to deal with a large variety of apps with their own LDAP quirks, we try to follow https://ldapwiki.com/wiki/Best Practices For LDAP Naming Attributes to be most compliant. This goes to the point where we even only allow lowercase usernames for example as we have to stay compliant with apps as well.

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      • nebulonN nebulon

        Since we have to deal with a large variety of apps with their own LDAP quirks, we try to follow https://ldapwiki.com/wiki/Best Practices For LDAP Naming Attributes to be most compliant. This goes to the point where we even only allow lowercase usernames for example as we have to stay compliant with apps as well.

        S Offline
        S Offline
        savity
        wrote on last edited by savity
        #3

        @nebulon Ok i mean i understand thers a RFC Standard but lets say i sync the Groups without underscore, witch works.
        But what does not work is the users beeing added to Cloudron.

        Aug 10 14:20:49 box:externalldap ldapGetByDN: Get object at USER
        Aug 10 14:20:49 box:externalldap syncGroupUsers: Found member object at USER adding to group rgappcloudronlogin
        Aug 10 14:20:49 box:externalldap syncGroupUsers: Failed to get user by username USERNAME User not found

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        • nebulonN Offline
          nebulonN Offline
          nebulon
          Staff
          wrote on last edited by
          #4

          So there is some other error now? Do you have more details on how to reproduce this?

          S 1 Reply Last reply
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          • nebulonN nebulon

            So there is some other error now? Do you have more details on how to reproduce this?

            S Offline
            S Offline
            savity
            wrote on last edited by
            #5

            @nebulon Yeah so i get the Groups Synchronised but not the member of the Groups to Cloudron may i provide you this directly? the LDAP Configuration?

            nebulonN 1 Reply Last reply
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            • S savity

              @nebulon Yeah so i get the Groups Synchronised but not the member of the Groups to Cloudron may i provide you this directly? the LDAP Configuration?

              nebulonN Offline
              nebulonN Offline
              nebulon
              Staff
              wrote on last edited by
              #6

              @savity for a start can you validate the username and other attributes matching your user directory? It sounds a bit like maybe some usernames do not match?

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              • nebulonN nebulon

                @savity for a start can you validate the username and other attributes matching your user directory? It sounds a bit like maybe some usernames do not match?

                S Offline
                S Offline
                savity
                wrote on last edited by savity
                #7

                @nebulon What do you mean by Matching, i did not understand that.
                My LDAP Filter provides me the Groups that i need and for my understanding the AD Synchronisation, is Adding the users from the Groups that i defined to Cloudron.

                So this is happening.
                fa208374-2ee7-4063-84d6-215abbf75cb3-image.png

                But i do not get the users witch are memeber of those groups.
                In the Logs the sAMAccountName is visible but not added with the "error"

                Aug 10 14:33:15 box:externalldap syncGroupUsers: Failed to get user by username "MYSAMACCOUNTNAMEUSER" User not found

                nebulonN 1 Reply Last reply
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                • S savity

                  @nebulon What do you mean by Matching, i did not understand that.
                  My LDAP Filter provides me the Groups that i need and for my understanding the AD Synchronisation, is Adding the users from the Groups that i defined to Cloudron.

                  So this is happening.
                  fa208374-2ee7-4063-84d6-215abbf75cb3-image.png

                  But i do not get the users witch are memeber of those groups.
                  In the Logs the sAMAccountName is visible but not added with the "error"

                  Aug 10 14:33:15 box:externalldap syncGroupUsers: Failed to get user by username "MYSAMACCOUNTNAMEUSER" User not found

                  nebulonN Offline
                  nebulonN Offline
                  nebulon
                  Staff
                  wrote on last edited by
                  #8

                  @savity hm is it possible that the username as such is not lowercase and thus the mapping fails? As mentioned earlier for compat reasons with some apps, we also can only allow lowercase usernames. Also just to confirm, the user in question is correctly synced as a user to the userdirectory?

                  S 1 Reply Last reply
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                  • nebulonN nebulon

                    @savity hm is it possible that the username as such is not lowercase and thus the mapping fails? As mentioned earlier for compat reasons with some apps, we also can only allow lowercase usernames. Also just to confirm, the user in question is correctly synced as a user to the userdirectory?

                    S Offline
                    S Offline
                    savity
                    wrote on last edited by
                    #9

                    @nebulon So do i understand this correctly

                    When i have in my Active directory users with following namings in the samaccountname following scenario happens.

                    cloudronuser -> Can be synced
                    cloudronuser1 -> Can be synced
                    Cloudronuser -> not possible
                    CloudronUser -> not possible
                    cloudron-user -> not possible

                    nebulonN 1 Reply Last reply
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                    • S savity

                      @nebulon So do i understand this correctly

                      When i have in my Active directory users with following namings in the samaccountname following scenario happens.

                      cloudronuser -> Can be synced
                      cloudronuser1 -> Can be synced
                      Cloudronuser -> not possible
                      CloudronUser -> not possible
                      cloudron-user -> not possible

                      nebulonN Offline
                      nebulonN Offline
                      nebulon
                      Staff
                      wrote on last edited by
                      #10

                      @savity this is correct, while we of course could enable the support of such usernames, since our code could easily deal even with utf-8, various apps can't which is why we have to put that limitation to not run into issues in the long run.

                      S 1 Reply Last reply
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                      • nebulonN nebulon

                        @savity this is correct, while we of course could enable the support of such usernames, since our code could easily deal even with utf-8, various apps can't which is why we have to put that limitation to not run into issues in the long run.

                        S Offline
                        S Offline
                        savity
                        wrote on last edited by savity
                        #11

                        @nebulon Well this is an issue in the Enterprise enviroment.
                        When we are talking about 45.000 users and around 12.000 groups
                        Is it not possible to parse or convert for example atleast
                        Cloudronuser to cloudronuser since in the windows world it dosent matter Uppercase lower etc....

                        So i have to find an attribute that i can sync witch mets the criteria, i have to take a look because if this dosent work witch is a key feature idk if we can use the Product.

                        Nobody wannts to add tausends of groups and users by hand even the Groups issue with underscore

                        S 1 Reply Last reply
                        0
                        • S savity

                          @nebulon Well this is an issue in the Enterprise enviroment.
                          When we are talking about 45.000 users and around 12.000 groups
                          Is it not possible to parse or convert for example atleast
                          Cloudronuser to cloudronuser since in the windows world it dosent matter Uppercase lower etc....

                          So i have to find an attribute that i can sync witch mets the criteria, i have to take a look because if this dosent work witch is a key feature idk if we can use the Product.

                          Nobody wannts to add tausends of groups and users by hand even the Groups issue with underscore

                          S Offline
                          S Offline
                          savity
                          wrote on last edited by
                          #12

                          @nebulon For testing purpose i just created a user name cloudronuser by filtering samaccountname.
                          It is the same result

                          box:externalldap syncGroupUsers: Failed to get user by username "cloudronuser" User not found
                          9ddb793d-381c-42ec-8cc7-9b1cd3e631f6-image.png

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                          • nebulonN Offline
                            nebulonN Offline
                            nebulon
                            Staff
                            wrote on last edited by
                            #13

                            So given that I cannot reproduce the syncing failure as you describe on my test Cloudron, this is very hard to guess what goes wrong or debug this. Not sure if this helps, but the corresponding code section is https://git.cloudron.io/cloudron/box/-/blob/master/src/externalldap.js#L464 with the following few lines. So for some reason the user is not found by that username (which is lowercased here in code). But you mentioned that the user is indeed created in your Cloudron, so I would really need to be able to see this failing for debugging.

                            If you want you can enable remote SSH support for us and send us a mail with your Cloudron ID and dashboard domain to support@cloudron.io to get this sorted faster.

                            S 2 Replies Last reply
                            0
                            • nebulonN nebulon marked this topic as a question on
                            • nebulonN nebulon

                              So given that I cannot reproduce the syncing failure as you describe on my test Cloudron, this is very hard to guess what goes wrong or debug this. Not sure if this helps, but the corresponding code section is https://git.cloudron.io/cloudron/box/-/blob/master/src/externalldap.js#L464 with the following few lines. So for some reason the user is not found by that username (which is lowercased here in code). But you mentioned that the user is indeed created in your Cloudron, so I would really need to be able to see this failing for debugging.

                              If you want you can enable remote SSH support for us and send us a mail with your Cloudron ID and dashboard domain to support@cloudron.io to get this sorted faster.

                              S Offline
                              S Offline
                              savity
                              wrote on last edited by
                              #14

                              @nebulon said in Active Directory Synchronisation:

                              So given that I cannot reproduce the syncing failure as you describe on my test Cloudron, this is very hard to guess what goes wrong or debug this. Not sure if this helps, but the corresponding code section is https://git.cloudron.io/cloudron/box/-/blob/master/src/externalldap.js#L464 with the following few lines. So for some reason the user is not found by that username (which is lowercased here in code). But you mentioned that the user is indeed created in your Cloudron, so I would really need to be able to see this failing for debugging.
                              If you want you can enable remote SSH support for us and send us a mail with your Cloudron ID and dashboard domain to support@cloudron.io to get this sorted faster.

                              I have sent an E-Mail

                              1 Reply Last reply
                              0
                              • nebulonN nebulon

                                So given that I cannot reproduce the syncing failure as you describe on my test Cloudron, this is very hard to guess what goes wrong or debug this. Not sure if this helps, but the corresponding code section is https://git.cloudron.io/cloudron/box/-/blob/master/src/externalldap.js#L464 with the following few lines. So for some reason the user is not found by that username (which is lowercased here in code). But you mentioned that the user is indeed created in your Cloudron, so I would really need to be able to see this failing for debugging.

                                If you want you can enable remote SSH support for us and send us a mail with your Cloudron ID and dashboard domain to support@cloudron.io to get this sorted faster.

                                S Offline
                                S Offline
                                savity
                                wrote on last edited by
                                #15

                                @nebulon Issues solved it was my issues by doing wrong LDAP Filter.

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                                • nebulonN nebulon has marked this topic as solved on
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