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  3. upgrade tls timeout from inbound gmail

upgrade tls timeout from inbound gmail

Scheduled Pinned Locked Moved Solved Support
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  • girishG girish

    @natzilla thanks, received the email (CALqQHLt454OY4dCnAPhKNm4n6Pb3sYV4uejeE++wCzH_L+hjqg@mail.gmail.com) .

    Just to get a few more things out of the way: are other servers able to send email? I have replied to your test email, did you get it?

    N Offline
    N Offline
    natzilla
    wrote on last edited by
    #5

    @girish I did get your email. I've also had the same outcome when I send from the cloudron email. I will get them just fine.

    I've tried sending from an outlook account from my work and I never get that either. If I test from AmazonSES using my gmail in the verified identity it comes in

    girishG 1 Reply Last reply
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    • N natzilla

      @girish I did get your email. I've also had the same outcome when I send from the cloudron email. I will get them just fine.

      I've tried sending from an outlook account from my work and I never get that either. If I test from AmazonSES using my gmail in the verified identity it comes in

      girishG Offline
      girishG Offline
      girish
      Staff
      wrote on last edited by girish
      #6

      @natzilla Can you try this:

      • Go to Services view, Email -> Configure -> Enable Recovery Mode . This essentially creates the mail container but does not actually run it.

      • Now, SSH into the server and docker exec -ti mail /bin/bash . In the shell, run /app/code/start.sh . This will start the mail server and will also show all sorts of debug logs.

      • Now, send email from gmail. Would be good to see what the logs say. Can you please send it to support@cloudron.io and I can take a look.

      Thanks!

      N 1 Reply Last reply
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      • girishG Offline
        girishG Offline
        girish
        Staff
        wrote on last edited by
        #7

        Forgot to mention that once you collect the logs, you can disable the Recovery mode and the mail server will start again automatically.

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        • girishG girish

          @natzilla Can you try this:

          • Go to Services view, Email -> Configure -> Enable Recovery Mode . This essentially creates the mail container but does not actually run it.

          • Now, SSH into the server and docker exec -ti mail /bin/bash . In the shell, run /app/code/start.sh . This will start the mail server and will also show all sorts of debug logs.

          • Now, send email from gmail. Would be good to see what the logs say. Can you please send it to support@cloudron.io and I can take a look.

          Thanks!

          N Offline
          N Offline
          natzilla
          wrote on last edited by
          #8

          @girish I will get on that right away and send it over email. Should I reply to the one you sent me or send a new one?

          girishG 1 Reply Last reply
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          • N natzilla

            @girish I will get on that right away and send it over email. Should I reply to the one you sent me or send a new one?

            girishG Offline
            girishG Offline
            girish
            Staff
            wrote on last edited by
            #9

            @natzilla Either should work, whatever is convenient for you.

            N 1 Reply Last reply
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            • girishG girish

              @natzilla Either should work, whatever is convenient for you.

              N Offline
              N Offline
              natzilla
              wrote on last edited by natzilla
              #10

              @girish I'm getting a unable to find image 'mail:latest' locally followed by a docker error.

              sudo docker run -ti mail /bin/bash
              Unable to find image 'mail:latest' locally
              docker: Error response from daemon: pull access denied for mail, repository does not exist or may require 'docker login': denied: requested access to the resource is denied.
              See 'docker run --help'.

              girishG 1 Reply Last reply
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              • N natzilla

                @girish I'm getting a unable to find image 'mail:latest' locally followed by a docker error.

                sudo docker run -ti mail /bin/bash
                Unable to find image 'mail:latest' locally
                docker: Error response from daemon: pull access denied for mail, repository does not exist or may require 'docker login': denied: requested access to the resource is denied.
                See 'docker run --help'.

                girishG Offline
                girishG Offline
                girish
                Staff
                wrote on last edited by
                #11

                @natzilla whoops sorry, I meant docker exec and not docker run. I have fixed my original comment.

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                • girishG girish

                  @natzilla whoops sorry, I meant docker exec and not docker run. I have fixed my original comment.

                  N Offline
                  N Offline
                  natzilla
                  wrote on last edited by
                  #12

                  @girish i have sent you the ssh session to you in the email.

                  girishG 1 Reply Last reply
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                  • N natzilla

                    @girish i have sent you the ssh session to you in the email.

                    girishG Offline
                    girishG Offline
                    girish
                    Staff
                    wrote on last edited by
                    #13

                    @natzilla Did you get this sorted out? Sorry, test@cloudron.io emails get cleaned up periodically and I might have lost your email. Can you send it to support@cloudron.io if this is not resolved yet?

                    N 1 Reply Last reply
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                    • girishG girish

                      @natzilla Did you get this sorted out? Sorry, test@cloudron.io emails get cleaned up periodically and I might have lost your email. Can you send it to support@cloudron.io if this is not resolved yet?

                      N Offline
                      N Offline
                      natzilla
                      wrote on last edited by
                      #14

                      @girish Thanks for getting back. Yea I was able to sort this out. It appears it might have been related to the route I had established for internet traffic.

                      Strange that it would only effect gmail, but this new route is simpler, and testing shows all mails being delivered without issue.

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                      • girishG girish marked this topic as a question on
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