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  3. Cloudron 7.3.4 install is stuck

Cloudron 7.3.4 install is stuck

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installation
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    • C Offline
      C Offline
      cjblank
      wrote on last edited by girish
      #1

      I'm trying to install Cloudron on my Ubuntu 20.04 machine, and I keep getting hung up on the install during the "Installing Cloudron version 7.3.4 (this takes some time) ..." portion. I've had this script running overnight with no success. Am I missing something?

      Screenshot from 2023-01-23 12-42-28.png

      girishG T 2 Replies Last reply
      0
      • C cjblank

        I'm trying to install Cloudron on my Ubuntu 20.04 machine, and I keep getting hung up on the install during the "Installing Cloudron version 7.3.4 (this takes some time) ..." portion. I've had this script running overnight with no success. Am I missing something?

        Screenshot from 2023-01-23 12-42-28.png

        girishG Offline
        girishG Offline
        girish
        Staff
        wrote on last edited by
        #2

        @cjblank can you check /var/log/cloudron-setup.log ?

        C 1 Reply Last reply
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        • girishG girish marked this topic as a question on
        • girishG girish

          @cjblank can you check /var/log/cloudron-setup.log ?

          C Offline
          C Offline
          cjblank
          wrote on last edited by
          #3

          @girish I'm not really sure what to look for in the log. Here's a link to the file: https://file.io/oTJfg82yRO3J

          girishG 1 Reply Last reply
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          • C cjblank

            @girish I'm not really sure what to look for in the log. Here's a link to the file: https://file.io/oTJfg82yRO3J

            girishG Offline
            girishG Offline
            girish
            Staff
            wrote on last edited by
            #4

            @cjblank Looks like some issue with IPv6 . Does curl https://ipv6.api.cloudron.io/api/v1/helper/public_ip work on the server?

            If it does, can you try docker pull registry.ipv6.docker.com/cloudron/base:3.2.0 ?

            C 1 Reply Last reply
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            • girishG girish

              @cjblank Looks like some issue with IPv6 . Does curl https://ipv6.api.cloudron.io/api/v1/helper/public_ip work on the server?

              If it does, can you try docker pull registry.ipv6.docker.com/cloudron/base:3.2.0 ?

              C Offline
              C Offline
              cjblank
              wrote on last edited by
              #5

              @girish Would I be able to terminate the install script? I tried a ctrl+c when it gave this error before, and I couldn't install it afterward, so I still have it running.

              girishG 1 Reply Last reply
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              • C cjblank

                @girish Would I be able to terminate the install script? I tried a ctrl+c when it gave this error before, and I couldn't install it afterward, so I still have it running.

                girishG Offline
                girishG Offline
                girish
                Staff
                wrote on last edited by
                #6

                @cjblank you have to start afresh, I am afraid. I think you can Ctrl+C and then debug why IPv6 connectivity is not working and then proceed to reinstall on vanilla ubuntu.

                Can you give me some more info on your server? Is this some public cloud installation ?

                C 1 Reply Last reply
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                • girishG girish

                  @cjblank you have to start afresh, I am afraid. I think you can Ctrl+C and then debug why IPv6 connectivity is not working and then proceed to reinstall on vanilla ubuntu.

                  Can you give me some more info on your server? Is this some public cloud installation ?

                  C Offline
                  C Offline
                  cjblank
                  wrote on last edited by
                  #7

                  @girish This is just a home lab machine that I'm trying to set up so it won't be in a cloud environment if that's what you're asking. I'll look into the IPv6 stuff and try to start again.

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                  • C cjblank

                    I'm trying to install Cloudron on my Ubuntu 20.04 machine, and I keep getting hung up on the install during the "Installing Cloudron version 7.3.4 (this takes some time) ..." portion. I've had this script running overnight with no success. Am I missing something?

                    Screenshot from 2023-01-23 12-42-28.png

                    T Offline
                    T Offline
                    tonylam
                    wrote on last edited by
                    #8

                    @cjblank

                    This is how i fixed that exact issue:

                    Run these commands
                    sudo sysctl -w net.ipv6.conf.all.disable_ipv6=0
                    sudo sysctl -w net.ipv6.conf.default.disable_ipv6=0
                    sudo sysctl -w net.ipv6.conf.lo.disable_ipv6=0

                    double check IPv6 is off by running "ip a"

                    This is tempoary work around just to install it and get it up and running.

                    to restart your installation without rebuilding a new VM

                    Add this flag --redo

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