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Cloudron Install Issues

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installation
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  • S Offline
    S Offline
    SignalScout
    wrote on last edited by girish
    #1

    Im attempting to install Cloudron on Ubuntu 22.04.
    Initially Init script would fail because it couldnt reach files at us.archive.ubuntu.

    3e832842-9ffb-4442-a784-8b933c600e3f-image.png

    After manual install of those files I receive this error for collectd.

    90776a0d-fd8d-4117-9a3b-50ec7a8dbb7d-image.png

    girishG 1 Reply Last reply
    0
    • S SignalScout

      Im attempting to install Cloudron on Ubuntu 22.04.
      Initially Init script would fail because it couldnt reach files at us.archive.ubuntu.

      3e832842-9ffb-4442-a784-8b933c600e3f-image.png

      After manual install of those files I receive this error for collectd.

      90776a0d-fd8d-4117-9a3b-50ec7a8dbb7d-image.png

      girishG Offline
      girishG Offline
      girish
      Staff
      wrote on last edited by girish
      #2

      @SignalScout Where are you installing this?

      Maybe you start afresh and try this:

      • Start with vanilla 22.04
      • apt update and then apt upgrade. This is done by the Cloudron installation script but maybe we can identify if there is some temporary error here by running it manually.
      • Now install cloudron
      S 1 Reply Last reply
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      • girishG girish marked this topic as a question on
      • girishG girish

        @SignalScout Where are you installing this?

        Maybe you start afresh and try this:

        • Start with vanilla 22.04
        • apt update and then apt upgrade. This is done by the Cloudron installation script but maybe we can identify if there is some temporary error here by running it manually.
        • Now install cloudron
        S Offline
        S Offline
        SignalScout
        wrote on last edited by
        #3

        @girish It completes the apt update and upgrade successfully, but continues to fail at the same pkgs. I ran an apt update--fix-missing a couple times after script failure. This is the output.

        7b1afbfd-af7a-447d-9ae0-8c569c9e1ff5-image.png

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        • nebulonN Offline
          nebulonN Offline
          nebulon
          Staff
          wrote on last edited by
          #4

          So if you start with a fresh vanilla ubuntu installation, you can run apt-get update && apt-get upgrade fine and then running cloudron-setup results in such failure?

          If you need to run --fix-missing there is already some underlying issue which we need to get down to first.

          S 1 Reply Last reply
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          • nebulonN nebulon

            So if you start with a fresh vanilla ubuntu installation, you can run apt-get update && apt-get upgrade fine and then running cloudron-setup results in such failure?

            If you need to run --fix-missing there is already some underlying issue which we need to get down to first.

            S Offline
            S Offline
            SignalScout
            wrote on last edited by
            #5

            @nebulon that is correct. I only ran --fix after the cloudron-setup failed. Just ran --fix prior to setup and nothing unusual happens.

            bba44dc8-729f-4bbd-807f-af6258b75d22-image.png

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            • nebulonN Offline
              nebulonN Offline
              nebulon
              Staff
              wrote on last edited by
              #6

              Is this on a specific server provider or a bare-metal installation?

              S 1 Reply Last reply
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              • nebulonN nebulon

                Is this on a specific server provider or a bare-metal installation?

                S Offline
                S Offline
                SignalScout
                wrote on last edited by
                #7

                @nebulon its on a local server using esxi.

                girishG 1 Reply Last reply
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                • S SignalScout

                  @nebulon its on a local server using esxi.

                  girishG Offline
                  girishG Offline
                  girish
                  Staff
                  wrote on last edited by
                  #8

                  @SignalScout can you check these:

                  • systemctl status unbound
                  • cat /etc/resolv.conf . Where is the resolv pointing to?
                  • host www.cloudron.io - Does this resolve ?
                  S 1 Reply Last reply
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                  • girishG girish

                    @SignalScout can you check these:

                    • systemctl status unbound
                    • cat /etc/resolv.conf . Where is the resolv pointing to?
                    • host www.cloudron.io - Does this resolve ?
                    S Offline
                    S Offline
                    SignalScout
                    wrote on last edited by
                    #9

                    @girish
                    The resolv.conf has nameserver set to 8.8.8.8 and 8.8.4.4.

                    I did notice that when I ran the script it would overwrite dns and set to 127.0.0.1.

                    I edited the /etc/resolvconf/resolv.conf.d/head file and permanently added nameserver 8.8.8.8 and 8.8.4.4

                    Ran the install and successfully installed.

                    Thank you for your assistance!

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