Stuck initializing!! Won’t start!

[Thedurancode]

all has been working perfect now cloudtron stuck! Not sure what is the issue! Support ticket open.

[potemkin_ai]

@Thedurancode there are not enough details to troubleshoot - you will be asked to provide logs from /home/yellowtent/platformdata/logs/box.log, but what helped me - it's to give server more resources and some time digest the changes.

If your server is running low on resources, combined with some bugs in the update process, that makes an update a disaster; or at least it was for me...

[Thedurancode]

@potemkin_ai been running perfect and today I have to demo corporate ugghhh!!

[girish]

@Thedurancode looking into your server now. My email reply bounced because I think email is hosted on Cloudron as well.

[girish]

@Thedurancode Should be up now, can you check? I think port 80/443 is possibly blocked, so I unable to access the dashboard . But cloudron itself seems to be running now.

[potemkin_ai]

@Thedurancode I'm sorry to hear that... hopefully it was fixed on time...

[girish]

Confirmed as working on support.

[scooke]

@girish What was wrong?

[girish]

@scooke there's a bug in the update logic that if a redis container "disappears" (it's not clear why it disappears), then the update stops so that the admin can "assess" the situation. This requies some manual intervention since the upgrade code doesn't know how to proceed / whether it's safe to go on. Still trying to debug why the redis container goes away.