ECONNREFUSED

[girish]

@MarchinBunny it seems the app is getting stuck on start up. Can you please try this:

• Put the app in recovery mode. You do this by Repair -> Enable Recovery Mode

• Then, open a web terminal. Run /app/pkg/start.sh . Looks like it is getting stuck after updating redis configuration.

• If above gets stuck ^C it and then can you run sudo -u www-data -i -- /app/pkg/wp --path=/app/data/public/ --skip-themes --skip-plugins core is-installed ? Does it hang?

[MarchinBunny]

@girish said in ECONNREFUSED:

@MarchinBunny it seems the app is getting stuck on start up. Can you please try this:

• Put the app in recovery mode. You do this by Repair -> Enable Recovery Mode

• Then, open a web terminal. Run /app/pkg/start.sh . Looks like it is getting stuck after updating redis configuration.

• If above gets stuck ^C it and then can you run sudo -u www-data -i -- /app/pkg/wp --path=/app/data/public/ --skip-themes --skip-plugins core is-installed ? Does it hang?

It still hangs, though I am not sure if sudo -u www-data -i -- /app/pkg/wp --path=/app/data/public/ --skip-themes --skip-plugins core is-installed is doing anything.

[micmc]

@girish seems to me it is the redis server that is NOT loading correctly and it seems to be because of a lack of memory. At least two warning and ECONNREFUSED errors appear after the

Running mode=standalone, port=6379

line and when you look at the wp-config.php lines which contain the db connect credentials you see those lines are all reported as Success:

[girish]

@MarchinBunny I think you will have to contact us at support@cloudron.io , so we can debug further. It's not clear why it hangs. I think something WordPress related.

[MarchinBunny]

@girish said in ECONNREFUSED:

@MarchinBunny I think you will have to contact us at support@cloudron.io , so we can debug further. It's not clear why it hangs. I think something WordPress related.

I sent a support message through the cloudron interface, will that work?

[girish]

@MarchinBunny yes, that should work. But I have to say we haven't gotten any WP related ticket today atleast.

[MarchinBunny]

@girish said in ECONNREFUSED:

@MarchinBunny yes, that should work. But I have to say we haven't gotten any WP related ticket today atleast.

I will try again.

[girish]

@MarchinBunny there was a malware in WordPress. Something like https://stackoverflow.com/questions/76268370/wordpress-error-because-mo-files-inside-wp-include .

I see you are using the elementor plugin. A few months back there was a hack - https://www.bleepingcomputer.com/news/security/hackers-exploit-bug-in-elementor-pro-wordpress-plugin/ and https://www.bleepingcomputer.com/news/security/hackers-target-vulnerable-wordpress-elementor-plugin-after-poc-released/ . Maybe that one.. But there are lots of plugins in your site, it could be anything

[girish]

I recommend exporting all data (I managed to get the site running) and reimporting it into a fresh WP install. Do not import any code from your old installation. Only import data.

[micmc]

@girish said in ECONNREFUSED:

@MarchinBunny there was a malware in WordPress. Something like https://stackoverflow.com/questions/76268370/wordpress-error-because-mo-files-inside-wp-include .

Exactly, what I expected right from the start of the thread.

But there are lots of plugins in your site, it could be anything.

And, yes some malware could be running in the background for years before one find out.