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  2. Leantime
  3. can't enable 2FA, now can't log in! --- Redis issues

can't enable 2FA, now can't log in! --- Redis issues

Scheduled Pinned Locked Moved Solved Leantime
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  • humptydumptyH Offline
    humptydumptyH Offline
    humptydumpty
    wrote on last edited by humptydumpty
    #5

    I created a new user. I clicked on the invite email that Leantime sent and set a password for the new account. Then, I activated 2FA. I logged out and tried to log back in and ran into the same login error. However, resetting the password seems to fix the issue permanently. Something is corrupting the passwords on newly create accounts including the admin account that the package creates on first install.

    To make this short, there are two issues that need looking into:

    • Redis OOM - I have it set to 1GB, and it's 80% full on idle.
    • Password Corruption - for all accounts and can be fixed by resetting the password and issue is gone permanently.
    L 1 Reply Last reply
    1
    • humptydumptyH Offline
      humptydumptyH Offline
      humptydumpty
      wrote on last edited by
      #6

      Redis didn't crash (yet) but it's getting there. Now it's 95% full and I haven't been using the app!

      image.png

      RoundHouse1924R 1 Reply Last reply
      1
      • humptydumptyH humptydumpty

        Redis didn't crash (yet) but it's getting there. Now it's 95% full and I haven't been using the app!

        image.png

        RoundHouse1924R Offline
        RoundHouse1924R Offline
        RoundHouse1924
        wrote on last edited by
        #7

        @humptydumpty What happens when you restart Redis?

        1 Reply Last reply
        0
        • humptydumptyH Offline
          humptydumptyH Offline
          humptydumpty
          wrote on last edited by humptydumpty
          #8

          If I restart Redis, it goes down a bit, but rises after a while.

          image.png

          1 Reply Last reply
          1
          • robiR Offline
            robiR Offline
            robi
            wrote on last edited by robi
            #9

            It looks like the Leantime app using redis is not using it well, not freeing memory. Needs to be more lean with Redis 😆

            Conscious tech

            humptydumptyH 1 Reply Last reply
            3
            • robiR robi

              It looks like the Leantime app using redis is not using it well, not freeing memory. Needs to be more lean with Redis 😆

              humptydumptyH Offline
              humptydumptyH Offline
              humptydumpty
              wrote on last edited by
              #10

              @robi can this be fixed in the packaging or should I report this upstream?

              robiR 1 Reply Last reply
              1
              • humptydumptyH humptydumpty

                @robi can this be fixed in the packaging or should I report this upstream?

                robiR Offline
                robiR Offline
                robi
                wrote on last edited by
                #11

                @humptydumpty upstream.

                Conscious tech

                humptydumptyH 1 Reply Last reply
                2
                • robiR robi

                  @humptydumpty upstream.

                  humptydumptyH Offline
                  humptydumptyH Offline
                  humptydumpty
                  wrote on last edited by
                  #12

                  @robi Thanks. I reported this upstream here: https://github.com/Leantime/leantime/issues/1780

                  1 Reply Last reply
                  2
                  • humptydumptyH Offline
                    humptydumptyH Offline
                    humptydumpty
                    wrote on last edited by
                    #13

                    It looks like this will take a while to get fixed upstream. Is it possible to disable Redis for now?

                    girishG 1 Reply Last reply
                    2
                    • humptydumptyH humptydumpty

                      It looks like this will take a while to get fixed upstream. Is it possible to disable Redis for now?

                      girishG Offline
                      girishG Offline
                      girish
                      Staff
                      wrote on last edited by
                      #14

                      @humptydumpty we have a build now without redis, will publish shortly.

                      1 Reply Last reply
                      2
                      • girishG Offline
                        girishG Offline
                        girish
                        Staff
                        wrote on last edited by
                        #15

                        Published new package.

                        humptydumptyH 1 Reply Last reply
                        3
                        • girishG girish has marked this topic as solved on
                        • girishG girish

                          Published new package.

                          humptydumptyH Offline
                          humptydumptyH Offline
                          humptydumpty
                          wrote on last edited by
                          #16

                          @girish Thanks for the update!

                          1 Reply Last reply
                          0
                          • humptydumptyH humptydumpty

                            I created a new user. I clicked on the invite email that Leantime sent and set a password for the new account. Then, I activated 2FA. I logged out and tried to log back in and ran into the same login error. However, resetting the password seems to fix the issue permanently. Something is corrupting the passwords on newly create accounts including the admin account that the package creates on first install.

                            To make this short, there are two issues that need looking into:

                            • Redis OOM - I have it set to 1GB, and it's 80% full on idle.
                            • Password Corruption - for all accounts and can be fixed by resetting the password and issue is gone permanently.
                            L Offline
                            L Offline
                            LoudLemur
                            wrote on last edited by
                            #17

                            @humptydumpty Did you manage to get Two Factor Authentication (2FA) working?

                            After initial creation of an account, I tried to set up 2FA, but it wouldn't let me.

                            1 Reply Last reply
                            0
                            • humptydumptyH Offline
                              humptydumptyH Offline
                              humptydumpty
                              wrote on last edited by
                              #18

                              Yes, it’s working fine. You’re probably running into the issue where the password gets corrupted on first login. Log out, reset the password using the forgot pass button and try 2fa again. Iirc, this is fixed in the next upstream update.

                              1 Reply Last reply
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