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  3. cloudron-syslog.service Failed

cloudron-syslog.service Failed

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  • robiR Offline
    robiR Offline
    robi
    wrote on last edited by
    #4

    check if any other services are down from the UI

    Conscious tech

    M 1 Reply Last reply
    0
    • robiR robi

      check if any other services are down from the UI

      M Offline
      M Offline
      michaelpope
      wrote on last edited by michaelpope
      #5

      @robi I can't access the UI 😕

      1 Reply Last reply
      0
      • robiR Offline
        robiR Offline
        robi
        wrote on last edited by
        #6

        If a reboot doesn't bring it all back up, email support@ so they can take a look if it's recoverable.

        Conscious tech

        M 1 Reply Last reply
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        • robiR robi

          If a reboot doesn't bring it all back up, email support@ so they can take a look if it's recoverable.

          M Offline
          M Offline
          michaelpope
          wrote on last edited by michaelpope
          #7

          @robi I'll consider doing this, but I haven't purchased support at this point (was going to on the sooner side, but hadn't yet), and so I think it would be poor form to ask them at this point. I may do it later though.

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          • M Offline
            M Offline
            michaelpope
            wrote on last edited by
            #8

            Another question... any easy way to figure out which version of Cloudron you had installed. I have figured out what the error is, and it might be resolved by a npm install... but it might not as well... so I figured I'd just get another Cloudron running and copy over some of the missing files.

            girishG 1 Reply Last reply
            0
            • M michaelpope

              Another question... any easy way to figure out which version of Cloudron you had installed. I have figured out what the error is, and it might be resolved by a npm install... but it might not as well... so I figured I'd just get another Cloudron running and copy over some of the missing files.

              girishG Offline
              girishG Offline
              girish
              Staff
              wrote on last edited by
              #9

              @michaelpope said in cloudron-syslog.service Failed:

              Another question... any easy way to figure out which version of Cloudron you had installed

              The file /home/yellowtent/box/VERSION has it.

              1 Reply Last reply
              1
              • girishG Offline
                girishG Offline
                girish
                Staff
                wrote on last edited by
                #10

                Can you check the output of journalctl -u cloudron-syslog ?

                M 1 Reply Last reply
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                • girishG girish

                  Can you check the output of journalctl -u cloudron-syslog ?

                  M Offline
                  M Offline
                  michaelpope
                  wrote on last edited by michaelpope
                  #11

                  @girish Sure.

                  Oct 27 06:56:48 localhost systemd[1]: Dependency failed for Cloudron Syslog.
                  Oct 27 06:56:48 localhost systemd[1]: cloudron-syslog.service: Job cloudron-syslog.service/start failed with result 'dependency'.
                  

                  Now, node_modules was missing from the yellowtent/box folder, so I just recently ran npm install, which should have reinstalled all of the node_modules inside of yellowtent/box.

                  journalctl on the other hand is returning:

                  Oct 27 06:34:46 localhost box.js[914671]:     at Object.Module._extensions..js (node:internal/modules/cjs/loader:1209:10)
                  Oct 27 06:34:46 localhost box.js[914671]:     at Module.load (node:internal/modules/cjs/loader:1033:32)
                  Oct 27 06:34:46 localhost box.js[914671]:     at Function.Module._load (node:internal/modules/cjs/loader:868:12)
                  Oct 27 06:34:46 localhost box.js[914671]:     at Module.require (node:internal/modules/cjs/loader:1057:19) {
                  Oct 27 06:34:46 localhost box.js[914671]:   code: 'MODULE_NOT_FOUND',
                  Oct 27 06:34:46 localhost box.js[914671]:   requireStack: [
                  Oct 27 06:34:46 localhost box.js[914671]:     '/home/yellowtent/box/src/database.js',
                  Oct 27 06:34:46 localhost box.js[914671]:     '/home/yellowtent/box/src/addonconfigs.js',
                  Oct 27 06:34:46 localhost box.js[914671]:     '/home/yellowtent/box/src/ldap.js',
                  Oct 27 06:34:46 localhost box.js[914671]:     '/home/yellowtent/box/box.js'
                  Oct 27 06:34:46 localhost box.js[914671]:   ]
                  Oct 27 06:34:46 localhost box.js[914671]: }
                  Oct 27 06:34:46 localhost systemd[1]: box.service: Main process exited, code=exited, status=1/FAILURE
                  Oct 27 06:34:46 localhost systemd[1]: box.service: Failed with result 'exit-code'.
                  Oct 27 06:34:46 localhost systemd[1]: box.service: Scheduled restart job, restart counter is at 124907.
                  Oct 27 06:34:46 localhost systemd[1]: Stopped Cloudron Admin.
                  Oct 27 06:34:46 localhost systemd[1]: Started Cloudron Admin.
                  Oct 27 06:34:46 localhost box.js[914679]: node:internal/modules/cjs/loader:988
                  Oct 27 06:34:46 localhost box.js[914679]:   throw err;
                  Oct 27 06:34:46 localhost box.js[914679]:   ^
                  Oct 27 06:34:46 localhost box.js[914679]: Error: Cannot find module 'async'
                  Oct 27 06:34:46 localhost box.js[914679]: Require stack:
                  Oct 27 06:34:46 localhost box.js[914679]: - /home/yellowtent/box/src/database.js
                  Oct 27 06:34:46 localhost box.js[914679]: - /home/yellowtent/box/src/addonconfigs.js
                  Oct 27 06:34:46 localhost box.js[914679]: - /home/yellowtent/box/src/ldap.js
                  Oct 27 06:34:46 localhost box.js[914679]: - /home/yellowtent/box/box.js
                  Oct 27 06:34:46 localhost box.js[914679]:     at Function.Module._resolveFilename (node:internal/modules/cjs/loader:985:15)
                  Oct 27 06:34:46 localhost box.js[914679]:     at Function.Module._load (node:internal/modules/cjs/loader:833:27)
                  Oct 27 06:34:46 localhost box.js[914679]:     at Module.require (node:internal/modules/cjs/loader:1057:19)
                  Oct 27 06:34:46 localhost box.js[914679]:     at require (node:internal/modules/cjs/helpers:103:18)
                  Oct 27 06:34:46 localhost box.js[914679]:     at Object.<anonymous> (/home/yellowtent/box/src/database.js:16:13)
                  Oct 27 06:34:46 localhost box.js[914679]:     at Module._compile (node:internal/modules/cjs/loader:1155:14)
                  Oct 27 06:34:46 localhost box.js[914679]:     at Object.Module._extensions..js (node:internal/modules/cjs/loader:1209:10)
                  lines 1-34...skipping...
                  -- Logs begin at Fri 2023-10-27 06:34:46 UTC, end at Fri 2023-10-27 06:59:03 UTC. --
                  Oct 27 06:34:46 localhost box.js[914671]:     at Object.Module._extensions..js (node:internal/modules/cjs/loader:1209:10)
                  Oct 27 06:34:46 localhost box.js[914671]:     at Module.load (node:internal/modules/cjs/loader:1033:32)
                  Oct 27 06:34:46 localhost box.js[914671]:     at Function.Module._load (node:internal/modules/cjs/loader:868:12)
                  Oct 27 06:34:46 localhost box.js[914671]:     at Module.require (node:internal/modules/cjs/loader:1057:19) {
                  Oct 27 06:34:46 localhost box.js[914671]:   code: 'MODULE_NOT_FOUND',
                  Oct 27 06:34:46 localhost box.js[914671]:   requireStack: [
                  Oct 27 06:34:46 localhost box.js[914671]:     '/home/yellowtent/box/src/database.js',
                  Oct 27 06:34:46 localhost box.js[914671]:     '/home/yellowtent/box/src/addonconfigs.js',
                  Oct 27 06:34:46 localhost box.js[914671]:     '/home/yellowtent/box/src/ldap.js',
                  Oct 27 06:34:46 localhost box.js[914671]:     '/home/yellowtent/box/box.js'
                  Oct 27 06:34:46 localhost box.js[914671]:   ]
                  Oct 27 06:34:46 localhost box.js[914671]: }
                  Oct 27 06:34:46 localhost systemd[1]: box.service: Main process exited, code=exited, status=1/FAILURE
                  Oct 27 06:34:46 localhost systemd[1]: box.service: Failed with result 'exit-code'.
                  Oct 27 06:34:46 localhost systemd[1]: box.service: Scheduled restart job, restart counter is at 124907.
                  Oct 27 06:34:46 localhost systemd[1]: Stopped Cloudron Admin.
                  Oct 27 06:34:46 localhost systemd[1]: Started Cloudron Admin.
                  Oct 27 06:34:46 localhost box.js[914679]: node:internal/modules/cjs/loader:988
                  Oct 27 06:34:46 localhost box.js[914679]:   throw err;
                  Oct 27 06:34:46 localhost box.js[914679]:   ^
                  Oct 27 06:34:46 localhost box.js[914679]: Error: Cannot find module 'async'
                  Oct 27 06:34:46 localhost box.js[914679]: Require stack:
                  Oct 27 06:34:46 localhost box.js[914679]: - /home/yellowtent/box/src/database.js
                  Oct 27 06:34:46 localhost box.js[914679]: - /home/yellowtent/box/src/addonconfigs.js
                  Oct 27 06:34:46 localhost box.js[914679]: - /home/yellowtent/box/src/ldap.js
                  Oct 27 06:34:46 localhost box.js[914679]: - /home/yellowtent/box/box.js
                  Oct 27 06:34:46 localhost box.js[914679]:     at Function.Module._resolveFilename (node:internal/modules/cjs/loader:985:15)
                  Oct 27 06:34:46 localhost box.js[914679]:     at Function.Module._load (node:internal/modules/cjs/loader:833:27)
                  Oct 27 06:34:46 localhost box.js[914679]:     at Module.require (node:internal/modules/cjs/loader:1057:19)
                  Oct 27 06:34:46 localhost box.js[914679]:     at require (node:internal/modules/cjs/helpers:103:18)
                  Oct 27 06:34:46 localhost box.js[914679]:     at Object.<anonymous> (/home/yellowtent/box/src/database.js:16:13)
                  Oct 27 06:34:46 localhost box.js[914679]:     at Module._compile (node:internal/modules/cjs/loader:1155:14)
                  Oct 27 06:34:46 localhost box.js[914679]:     at Object.Module._extensions..js (node:internal/modules/cjs/loader:1209:10)
                  Oct 27 06:34:46 localhost box.js[914679]:     at Module.load (node:internal/modules/cjs/loader:1033:32)
                  Oct 27 06:34:46 localhost box.js[914679]:     at Function.Module._load (node:internal/modules/cjs/loader:868:12)
                  Oct 27 06:34:46 localhost box.js[914679]:     at Module.require (node:internal/modules/cjs/loader:1057:19) {
                  Oct 27 06:34:46 localhost box.js[914679]:   code: 'MODULE_NOT_FOUND',
                  Oct 27 06:34:46 localhost box.js[914679]:   requireStack: [
                  Oct 27 06:34:46 localhost box.js[914679]:     '/home/yellowtent/box/src/database.js',
                  Oct 27 06:34:46 localhost box.js[914679]:     '/home/yellowtent/box/src/addonconfigs.js',
                  Oct 27 06:34:46 localhost box.js[914679]:     '/home/yellowtent/box/src/ldap.js',
                  Oct 27 06:34:46 localhost box.js[914679]:     '/home/yellowtent/box/box.js'
                  Oct 27 06:34:46 localhost box.js[914679]:   ]
                  Oct 27 06:34:46 localhost box.js[914679]: }
                  

                  When I go into node_moudles now, async is in there, so it's a bit surprising to me it is erroring out. Not quite sure why yet.

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                  • girishG Offline
                    girishG Offline
                    girish
                    Staff
                    wrote on last edited by
                    #12

                    This looks like something seriously wrong with /home/yellowtent/box (the cloudron source code). It's like npm install was never done or something. Might be best to reinstall from scratch (I know you have ben reporting various disk issues, maybe something got messed up).

                    M 1 Reply Last reply
                    1
                    • girishG girish

                      This looks like something seriously wrong with /home/yellowtent/box (the cloudron source code). It's like npm install was never done or something. Might be best to reinstall from scratch (I know you have ben reporting various disk issues, maybe something got messed up).

                      M Offline
                      M Offline
                      michaelpope
                      wrote on last edited by
                      #13

                      @girish Thanks, I'll do this.

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                      0
                      • M Offline
                        M Offline
                        michaelpope
                        wrote on last edited by
                        #14

                        Hey all, reinstalled and then did a restore to fix things. Had a few trouble with restore, but was able to work them out. Also wrote a quick rsync command to take the emails from lost+found and restore them to their proper directories, so no emails lost :).

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