i can no longer recommend AWS

[adison]

Hello people,
If you remember one of my previous posts, I recommended Amazon Web Services (AWS). Back when I had it, it provided great service and I enjoyed using it. However, based on their support, I can no longer recommend them.

They have refused to take note of my financial constraints. Since our chat, the AWS bill skyrocketed to nearly a thousand dollars. It has become clear to me that they do not care about their customers, only about themselves. Amazon is Amazon.

Unfortunately, I am unable to provide screenshots, but to summarize, I simply wanted to find a solution for my situation. They suggested giving me an adjustment, but my co-founder and I would have to terminate our running resources. That is just absurd!

I have vital information stored which includes public keys. Additionally, I have encrypted customer data and relying solely on backups is insufficient. In simple terms, I cannot recommend AWS to viewers any longer. Once my co-founder gets back to me, I will explore the possibility of switching to Hetsnor or a similar alternative.

Thank you for reading.

[timconsidine]

Sorry to hear your problems with AWS.
Many have similar stories.
Many here "escaped" onto other platforms.

[adison]

@timconsidine mmmm.
so in other words, AWS's innitiative might actually be to break users in stead of make users?

[jdaviescoates]

@adison like you said "Amazon is Amazon".

[humptydumpty]

@jdaviescoates I thought the p*nis rocket was a loud and clear message.

[jdaviescoates]

@humptydumpty said in i can no longer recommend AWS:

@jdaviescoates I thought the p*nis rocket was a loud and clear message.

yes, quite

[adison]

@humptydumpty uh, what? how does this relate to the current topic? i'm confused

[jdaviescoates]

@adison owner of Amazon Bezos fired a penis shaped rocket into space, indicating pretty strongly what a dick he is, which in part explains why AWS is being so shitty with you. Is, I think, the point.

[adison]

@jdaviescoates im sorry, what? ok that is stupid.
why would he do that?
also, like i said, amazon is amazon.
to be clear, i kinda new amazon would f us over, but i never new they would really tip the boat. why did my co-founder choose this? i mean, i used to enjoy it untill this haoppend.

[adison]

by the way, i recommend you guys take a look at this post as this could sourta take cair of some of the problems. i thought it'd be interesting to know what cloudron would look like if it was in a serverless environment.

[adison]

i've finally been able to reach my business partner/chairperson/cofounder, and he said he'll look at your referral @jdaviescoates .
he's pretty p***ed off at the moment.

[jdaviescoates]

@adison said in i can no longer recommend AWS:

i've finally been able to reach my business partner/chairperson/cofounder, and he said he'll look at your referral @jdaviescoates .

Cool, I think it only works for their Cloud stuff and as discussed you may want to just get a dedicated server from their auction instead

[adison]

@jdaviescoates sure

[necrevistonnezr]

Since ARPU (average revenue per user) became a unit to measure business success, companies like AWS don’t want you anymore (or at least bank analysts tell them so) - you’re way to small in revenue to warrant a proper support. They want the big customers.

[adison]

@necrevistonnezr i believe ya, man

[marcusquinn]

@adison People choose big names when they don't want to do their own research. You're in better company here, because people do both research and share experience, we're like an unofficial system admins department for all our friends, families and clients. Welcome to the new world

[adison]

@marcusquinn cool.
and back then i thought AWS was reputable, because my cofounder decided it'd be a great idea to use it. personally, i didn't want to use it, but their firewall was pretty good.
and now this

[marcusquinn]

@adison Just imagine all the corporates that are now locked-in to proprietary "clouds" now.

[adison]

@marcusquinn mmhmm. and they really don't cair.
agreeeeeeeeeeed!
they seam to not cair though, because they're makin that GREEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEN money and don't really cair.
thats stupid

[RazielKanos]

not from a business perspective - if you cost them more when their make from you, they try to get rid of you. I noticed this often with my clients. If they use the support a lot, they tend to get kicked one way or the other. I have to admit, I had such a customer myself. He ran on a support flatrate, and we got about 3-5 calls every week, while other customers called us maybe once every 3-4 months.
I canceled his contract as well.