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Cloudron Forum

Offical apps | Community apps | Demo | Docs | Install
  1. Cloudron Forum
  2. DocuSeal
  3. Unable to upload PDF

Unable to upload PDF

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  • robiR robi

    which action are you using? each is different..
    how many have you tried?

    chetbakerC
    chetbakerC
    chetbaker
    wrote on last edited by chetbaker
    #3

    @robi 2035ab58-6e17-45b5-849b-02446b321e6a-CleanShot 2023-11-16 at 16.50.46.gif

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    0
    • robiR
      robiR
      robi
      wrote on last edited by robi
      #4

      I just installed it on the demo server and it uploads a PDF just fine.

      Try it there.

      Otherwise a reinstall on your server might be a good idea.

      Conscious tech

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      • chetbakerC
        chetbakerC
        chetbaker
        wrote on last edited by
        #5

        it seems it just happen with the PDF I need to be there and not with others!

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        • robiR
          robiR
          robi
          wrote on last edited by
          #6

          Is it really a PDF? or a .zip of one?

          Try the Sterling PDF tools to convert it and go from there.

          Conscious tech

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          • chetbakerC
            chetbakerC
            chetbaker
            wrote on last edited by
            #7

            it's a PDF. I just convert it to a couple of JPG pages and it worked

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            1
            • robiR
              robiR
              robi
              wrote on last edited by
              #8

              Cool, then you can mark this topic as a question & solved.

              Conscious tech

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              • chetbakerC
                chetbakerC
                chetbaker
                wrote on last edited by
                #9

                still is not solved in strict sense, because I don't know why some PDFs works and some other don't.

                robiR 1 Reply Last reply
                0
                • chetbakerC chetbaker

                  still is not solved in strict sense, because I don't know why some PDFs works and some other don't.

                  robiR
                  robiR
                  robi
                  wrote on last edited by
                  #10

                  @chetbaker that's more of a question for the upstream developers then or whatever you use to generate the PDFs that don't seem to be recognized as PDFs.

                  The upload of PDFs works just fine and is not related to Cloudron.

                  Conscious tech

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                  • girishG
                    girishG
                    girish
                    Staff
                    wrote on last edited by
                    #11

                    Yes, please report it upstream with the pdf.

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                    • D
                      D
                      docuseal
                      wrote on last edited by
                      #12

                      @chetbaker @girish it has been fixed in the upstream repo

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                      • chetbakerC
                        chetbakerC
                        chetbaker
                        wrote on last edited by
                        #13

                        @docuseal this is great, thanks!

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