Accessing email mailbox owned by a group

[bmann]

I've read the instructions on being able to login to a group-owned mailbox by using personal credentials of anyone in a group, but I can't get it to work.

On Mail App on MacOS, I made groupmailbox@domain.com where my user was a member of group.

My user boris@otherdomain.com was not able to login (Mail app just kept saying wrong password).

I also can't figure out how or if this works with Roundcube, or if I should use Snappy. With Roundcube, I don't think this is possible, because user/pass would be boris@otherdomain.com, but no way to indicate that I want access to groupmailbox.

I guess I'll give this a try with Snappy as well and see where I get to.

[bmann]

OK, so this seems to "just work" with Snappymail.

This was non obvious to me, but it seems to "just work":

I entered in my boris@domain password, and it gave me access. It's unclear how to make this work with other email clients, I'll need to experiment further. For now, I'm unblocked.

Actually, I'll experiment with Freescout as well, which was the one which I couldn't get working before.

[bmann]

OK, so this does work for Freescout as well.

I think, the issue when I tried this before, was that I hadn't setup a mailbox for my Cloudron user at all. So I only had my "external" email address to use. Somewhere in the documentation this needs to say, that "your" user also has to have a mailbox for this to work.

[girish]

@bmann A mailbox for cloudron user is not required. Just to double check - you have to use groupname@domain.com as the authentication username and the boris user's password as the authentication password. You don't have to add an account in Snappymail either. You can just put it straight into SnappyMail's login screen and it should work.

[bmann]

@girish for third party clients like Mail for MacOS, there are two fields:

Email: groupname@email
User: should this ALSO be groupname@email with Boris password, or should it be boris@otherdomain?

[girish]

@bmann said in Accessing email mailbox owned by a group:

User: should this ALSO be groupname@email with Boris password

that's correct. User should also be groupname@email with Boris' password

[andy_0]

Thanks for asking and solving this question. I was just wondering the same using SOGo.

[girish]

It's the same with SOGo. Use the mailbox name as username and any of the group's credentials as the password.