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Cloudron Forum

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  1. Cloudron Forum
  2. Mastodon
  3. SMTP sparkpost issue.

SMTP sparkpost issue.

Scheduled Pinned Locked Moved Mastodon
20 Posts 3 Posters 3.2k Views 3 Watching
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  • M Offline
    M Offline
    masudomarzai
    wrote on last edited by
    #5

    cloudrondashboard.jpg
    cloudron is sending test mail. i recieve it in my mailbox.

    but on mastodon part. to send password reset. i dont recieve the mail.mastodonpasswdforgot.jpg

    is this also dns issue?

    girishG 1 Reply Last reply
    0
    • M masudomarzai

      cloudrondashboard.jpg
      cloudron is sending test mail. i recieve it in my mailbox.

      but on mastodon part. to send password reset. i dont recieve the mail.mastodonpasswdforgot.jpg

      is this also dns issue?

      girishG Offline
      girishG Offline
      girish
      Staff
      wrote on last edited by
      #6

      @masudomarzai most likely, mastodon not sending mail is not a DNS issue. Do you see anything in mastodon logs?

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      • M Offline
        M Offline
        masudomarzai
        wrote on last edited by
        #7

        pic one nr one
        afbeelding.png

        this is the log, when i just click on the send mail for password reset
        aa688e47-97fc-4ccf-9918-1a046832a6f8-afbeelding.png

        girishG 1 Reply Last reply
        0
        • M Offline
          M Offline
          masudomarzai
          wrote on last edited by
          #8

          to make sure. i also got this notification. if this has to do something with the issue.
          7ec5987e-0288-4159-b00e-6b841045bbba-afbeelding.png

          1 Reply Last reply
          0
          • M masudomarzai

            pic one nr one
            afbeelding.png

            this is the log, when i just click on the send mail for password reset
            aa688e47-97fc-4ccf-9918-1a046832a6f8-afbeelding.png

            girishG Offline
            girishG Offline
            girish
            Staff
            wrote on last edited by
            #9

            @masudomarzai do you have any logs/diagnostics from sparkpost side? You can also see Cloudron mail server logs at Mail -> Logs . Do you see any activity there?

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            • M Offline
              M Offline
              masudomarzai
              wrote on last edited by
              #10

              sparkpost has verfied the domain
              8c6c2b63-5dd4-473f-bf46-48c6a4d67259-afbeelding.png
              this is the mail log
              f35e4c5a-9235-4a82-9411-d01174edcef9-afbeelding.png

              1 Reply Last reply
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              • M Offline
                M Offline
                masudomarzai
                wrote on last edited by masudomarzai
                #11
                This post is deleted!
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                • M Offline
                  M Offline
                  masudomarzai
                  wrote on last edited by
                  #12

                  events on the sparkpost side

                  afbeelding.png

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                  • M Offline
                    M Offline
                    masudomarzai
                    wrote on last edited by
                    #13

                    if you wish View Details > pleas let me know i will post

                    1 Reply Last reply
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                    • M Offline
                      M Offline
                      masudomarzai
                      wrote on last edited by
                      #14

                      @girish had you time to see it?

                      1 Reply Last reply
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                      • girishG Offline
                        girishG Offline
                        girish
                        Staff
                        wrote on last edited by
                        #15

                        @masudomarzai are you using Mastodon with Cloudron user management ? If so, password reset won't be sent because password has to reset via Cloudron dashboard.

                        1 Reply Last reply
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                        • M Offline
                          M Offline
                          masudomarzai
                          wrote on last edited by masudomarzai
                          #16
                          This post is deleted!
                          1 Reply Last reply
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                          • M Offline
                            M Offline
                            masudomarzai
                            wrote on last edited by
                            #17
                            This post is deleted!
                            1 Reply Last reply
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                            • nebulonN Offline
                              nebulonN Offline
                              nebulon
                              Staff
                              wrote on last edited by
                              #18

                              Please do not mix different issues within one forum thread ideally. For your issue please see https://docs.cloudron.io/apps/mastodon/#registration

                              1 Reply Last reply
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                              • M Offline
                                M Offline
                                masudomarzai
                                wrote on last edited by
                                #19

                                my apologies. its deleted.

                                1 Reply Last reply
                                0
                                • M Offline
                                  M Offline
                                  masudomarzai
                                  wrote on last edited by
                                  #20

                                  Big thanks @girish

                                  1 Reply Last reply
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