SMTP sparkpost issue.

[masudomarzai]

@girish Thanks for reply. i think that was the problem. no where i got notified about that. pls let me check that.
thanks

[masudomarzai]

cloudron is sending test mail. i recieve it in my mailbox.

but on mastodon part. to send password reset. i dont recieve the mail.

is this also dns issue?

[girish]

@masudomarzai most likely, mastodon not sending mail is not a DNS issue. Do you see anything in mastodon logs?

[masudomarzai]

pic one nr one

this is the log, when i just click on the send mail for password reset

[masudomarzai]

to make sure. i also got this notification. if this has to do something with the issue.

[girish]

@masudomarzai do you have any logs/diagnostics from sparkpost side? You can also see Cloudron mail server logs at Mail -> Logs . Do you see any activity there?

[masudomarzai]

sparkpost has verfied the domain

this is the mail log

[masudomarzai]

This post is deleted!

[masudomarzai]

events on the sparkpost side

[masudomarzai]

if you wish View Details > pleas let me know i will post

[masudomarzai]

@girish had you time to see it?

[girish]

@masudomarzai are you using Mastodon with Cloudron user management ? If so, password reset won't be sent because password has to reset via Cloudron dashboard.

[masudomarzai]

This post is deleted!

[masudomarzai]

This post is deleted!

[nebulon]

Please do not mix different issues within one forum thread ideally. For your issue please see https://docs.cloudron.io/apps/mastodon/#registration

[masudomarzai]

my apologies. its deleted.

[masudomarzai]

Big thanks @girish