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  3. Can't open the URL suggest at the end of install - VirtualBox VM

Can't open the URL suggest at the end of install - VirtualBox VM

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  • D Offline
    D Offline
    d43m0n1k_sek
    wrote on last edited by girish
    #1

    Tried on Ubuntu Server and Kubuntu Desktop (both 22.04) - same error on all after this:

    
                            WELCOME TO CLOUDRON
                            -------------------
    
    Visit one of the following URLs on your browser and accept the self-signed certificate to finish setup.
      * https://<ipaddr>
    
    Cloudron overview - https://docs.cloudron.io/ 
    Cloudron setup - https://docs.cloudron.io/installation/#setup 
    
    For help and more information, visit https://forum.cloudron.io
    
    **********************************************************************
    Last login: Sun Dec 24 01:08:16 2023 from 172.16.0.27
    
    ~~~~~~~~~~~~~~~~~~~~
    
    On server I can't open the url without a browser, tried firefox (didn't work), and elinks (same error) 
    
    On firefox desktop I get "Unable to connect
    
    An error occurred during a connection to <ipaddr>
    
        The site could be temporarily unavailable or too busy. Try again in a few moments.
        If you are unable to load any pages, check your computer’s network connection.
        If your computer or network is protected by a firewall or proxy, make sure that Firefox is permitted to access the web." 
    
    I can spin up another server instance and rerun and grab logs, but all of that goes with no error. I just can't get the "self signed certificate" like I'm supposed to. 
    
    And if I take the "https://" off the ipaddr, it tries to log me into my router login (but external facing? Login doesn't work)
    
    So, I'm confused. 
    
    Please help....
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    • nebulonN Offline
      nebulonN Offline
      nebulon
      Staff
      wrote on last edited by
      #2

      For a start only Ubuntu Server is supported. If you see your routers login, can you make sure you have portforwarded all required ports (for a start 80 and 443) to your server in your routers settings?

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      • nebulonN nebulon marked this topic as a question on
      • girishG girish has marked this topic as solved on
      • D Offline
        D Offline
        d43m0n1k_sek
        wrote on last edited by d43m0n1k_sek
        #3

        Hello I wanted to apologize for the lack of response, as right after I posted this had a family emergency and the holidays and it completely vanished from my mind.

        I want to confirm that Port Forwarding was the kicker, as I was following a Doc for Guacamole install instead of Cloudron's full doc for the base install, there were no instructions in the Guac doc to do port forwarding.

        Thank you so much!

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