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  3. cloudron.io login (Similar to other users)

cloudron.io login (Similar to other users)

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  • girishG Offline
    girishG Offline
    girish
    Staff
    wrote on last edited by
    #10

    @Matt the verification is actually not required to login.

    So, just to clarify, you have an account in cloudron.io and are able to login directly into cloudron.io but not in the cloudron's dashboard. Is that correct?

    M 1 Reply Last reply
    0
    • girishG girish

      @Matt the verification is actually not required to login.

      So, just to clarify, you have an account in cloudron.io and are able to login directly into cloudron.io but not in the cloudron's dashboard. Is that correct?

      M Offline
      M Offline
      Matt
      wrote on last edited by
      #11

      @girish Just tried again, to confirm. That is correct.

      girishG 1 Reply Last reply
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      • M Matt

        @girish Just tried again, to confirm. That is correct.

        girishG Offline
        girishG Offline
        girish
        Staff
        wrote on last edited by
        #12

        @Matt one last check, can you see /home/yellowtent/platformdata/logs/box.log ? There should be some error.

        M 1 Reply Last reply
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        • girishG girish

          @Matt one last check, can you see /home/yellowtent/platformdata/logs/box.log ? There should be some error.

          M Offline
          M Offline
          Matt
          wrote on last edited by
          #13

          @girish To clarify, are you asking that I place that immediately following my.domain.com/ ??? Or where should that be placed? Please clarify?

          If it's to follow my dashboard url, as pictured, then that doesn't load. The only other thing I see is the "Event Log" in the right drop-down panel of the Dashboard. url log.jpg

          girishG 1 Reply Last reply
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          • M Matt

            @girish To clarify, are you asking that I place that immediately following my.domain.com/ ??? Or where should that be placed? Please clarify?

            If it's to follow my dashboard url, as pictured, then that doesn't load. The only other thing I see is the "Event Log" in the right drop-down panel of the Dashboard. url log.jpg

            girishG Offline
            girishG Offline
            girish
            Staff
            wrote on last edited by
            #14

            @Matt ah sorry. That is a log file in your server. You have to ssh and look into that file.

            1 Reply Last reply
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            • M Offline
              M Offline
              Matt
              wrote on last edited by
              #15

              If there is an error in the log, what are we looking for and what is the potential solution?

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              • nebulonN Offline
                nebulonN Offline
                nebulon
                Staff
                wrote on last edited by
                #16

                Ok so now that you verified that you have an cloudron.io (appstore) account, and you are logged into your Cloudron dashboard (my.domain.com) with your local account. The next step is to use that cloudron.io (appstore) account in the appstore view in your Cloudron dashboard. So just to double check, this is not working and it reports wrong credentials?

                M 1 Reply Last reply
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                • nebulonN nebulon

                  Ok so now that you verified that you have an cloudron.io (appstore) account, and you are logged into your Cloudron dashboard (my.domain.com) with your local account. The next step is to use that cloudron.io (appstore) account in the appstore view in your Cloudron dashboard. So just to double check, this is not working and it reports wrong credentials?

                  M Offline
                  M Offline
                  Matt
                  wrote on last edited by
                  #17

                  @nebulon said in cloudron.io login (Similar to other users):

                  ... The next step is to use that cloudron.io (appstore) account in the appstore view in your Cloudron dashboard. So just to double check, this is not working and it reports wrong credentials?

                  That is correct. Attempting to login to the App Store via my cloudron dashboard is reporting a wrong password, identical to the first screenshot in this forum thread.

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                  • nebulonN Offline
                    nebulonN Offline
                    nebulon
                    Staff
                    wrote on last edited by nebulon
                    #18

                    This then can only mean that the credentials are in fact wrong, or (probably more likely now) your Cloudron has issues reaching the cloudron.io appstore server. That is clearly up, so maybe its a DNS resolving issue on your server.

                    Can you run this via SSH on your server:

                    curl -v https://api.cloudron.io/api/v1/apps
                    

                    This should list all available apps as JSON

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                    • girishG Offline
                      girishG Offline
                      girish
                      Staff
                      wrote on last edited by
                      #19

                      Not sure if this got solved but if it didn't please write to support@cloudron.io .

                      1 Reply Last reply
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                      • girishG girish marked this topic as a question on
                      • girishG girish has marked this topic as solved on
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